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Chimney & Fireplace reviews in Northborough

  • D
    Certified Chimney Inspections
    I would strongly advise against hiring this company unless you don't care about customer service or commitment to scheduling. I hired them based upon schedule availability and price. 2 hours prior to the scheduled appointment they called and said they couldn't make it, and wouldn't reschedule the appointment for another 2 weeks, even though they'd be in the area the following week. I requested that they reschedule for the next time out since they just bumped me this week, and they declined, saying they were booked then. So they bump me from today's booking and put me at the end of the line. And after asking if it wouldn't be reasonable to fit me in the following week, they said no, they wouldn't do it, and that I should just find another company to do the job. I'm a landlord and the cleaning was so that my tenants can use the stove, and they were anxiously waiting for the inspection and cleaning which is a prerequisite to firing it up. I explained this to the caller, but he didn't care. So if you need to count on the company you hire, or want one that at least tries to be accommodating and do right by a customer when an unforeseen problem arises, DON'T use Certified Chimney Inspections.
    - Jonathan S.
  • A
    SuperiorAir Duct Cleaning
    Very well. They were on time, in and out quickly, left no mess behind. They recommended exterior waterproofing of the chimney to extent its life, and I accepted their recommendation after looking it up online (it is a recommended procedure according to non-commercial sources I checked).
    - Dave T.
  • A
    MetroWest Firewood and Land Services
    My initial request was responded to quickly and the firewood was delivered just as we had scheduled. The wood was dropped off in our driveway in a spot that I had marked and then I stacked it. This was the second year we have purchased firewood from Metrowest Firewood and now that I have had a number of fires in our fireplace with this wood, I can say that it is why I will continue to buy from this seller. The wood is well seasoned and uniform in size ( in length anyway, the diameter varies a bit, but it is perfectly acceptable) and has burned easily. I couldn't ask for more in getting some good firewood for the winter.
    - Jonathan B.
  • A
    A-Tec Chimney Sweep
    They inserted the stainless steel liner. They were thorough and neat, and even installed - at no extra cost - a chimney cap that fit (replacing 2 ill-fitting, poorly installed caps that still another inept company put on about 5 years ago). It will take weeks for the bricks to dry out, but I am confident that these guys finally diagnosed the problem correctly.
    - Susan Z.
  • A
    A-Tec Chimney Sweep
    A-Tec came out and took a look at the chase cover and it was still in good shape. Looked at the seal around the collar and determined that the caulking was cracked and not making good seal. Re-caulked around the collar and should take care of the leaking. Very good service will hire again and recommend them.
    - Stephen M.
  • A
    5 Star Ventilation
    5 Star Ventilation was great was punctual actually early, professional and efficient. I was grateful for we haven't had our chimney cleaned for many years and he explained maintenance for upkeep.
    I highly recommend them.
    - Mark M.
  • A
    Diamond Construction Inc
    My roof repair was the result of neglectful work performed by another construction company.  I called Diamond Construction, Inc., who promptly remediated all of the problems that had been left by using another company. 

    Diamond Construction, Inc. were professional from the onset.   John came to my home within 24 hours and was thorough, looking at every aspect of my roof to determine the cause for the leaks. Rain water was coming through skylights and onto a newly installed walnut floor.  John assured me he would find the issue and fix it without delay.  John then  provided me with a detailed written estimate after carefully looking at a portion of my roof that was leaking. In addition, they after inspecting the entire roof,  John found several issues that I may have not realized were present, such as missing flashing around 3 chimneys. 

    The company is run by a husband and wife team.  Laize is wonderful, always on task and keeping the customer in mind at all times.  She is proactive in making sure that the project is running successfully.  John, the owner is all about customer service and although he keeps a busy schedule, calls are promptly returned.  I was so happy with the roofing repairs that I hired Diamond Construction, Inc to also replace all of the gutters at my house.  John and Laize are a super team but most of all trustworthy and super competent.  The work that was done at my home was done with permits from the town as required by law, on time and as specified.  No corners were cut, no issue was left unattended from start to finish.  I am extremely happy that I found Diamond Construction Inc, located in Grafton, MA. and will use them again if the need arises.
    - Janet G.
  • A
    Horizon Chimney Services Inc
    I cannot recommend Derek more highly.  He is extremely organized (his summary sheet from the visit explained what had been done and scheduled the follow-up visit without having me call in).  He was extremely neat and very thorough.  The gas fireplace had not been working prior to his visit and we now enjoy a fire every night.  Both Derek and his assistant are friendly and kind and were terrific to my daughter and pets - who also became big fans.  We would use him again without hesitation.
    - Barbara M.
  • A
    A-Tec Chimney Sweep
    I had scheduled the inspection only, but after that I decided to add the sweeping. The guys were on time, they were very professional and left everything clean. I will call them again for installing caps and sealing.
    - Maria B.
  • A
    LaRose Plumbing And Heating
    He was one of only a few plumbers that actually returned my calls. He gave me a phone estimate, then came out to look at the job and gave me the same estimate. He showed up on time and finished the job in the narrow time window I had. The gas inspector and fireplace installer were both happy with the install and his price was dead on to his estimate and much less expensive than other estimates that I got. I wouldn't hesitate to use him again for my next project.
    - Cailin H.
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Chimney And Fireplace Contractors in Northborough

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