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Exterior Contractor reviews in Northampton

  • D
    Adam Quenneville Roofing & Siding
    The company used outside contractors. When we complained about some of the work done, the response was "we don't use them anymore." The workers lost some live wires (for an outside light) in a wall, reinstalled our security lights and cable/electric wires too low, and improperly reinstalled two lights. We had to call an electrician to fix the problems, at a cost of over $1000. Also, the roof over our family room leaked - the response was that they did everything they were supposed to do. We would definitely never use them again.
    - David B.
  • A
    DIRTYWORKS POWERWASH & JUNK REMOVAL
    I was called minutes after I put my request in and given an estimate almost right away. They were able to do the job in a few days. The person I talked on the phone was the one doing the job, with a crew. Billing and payment were all online. Great experience.
    - Peter G.
  • A
    Haydenville Woodworking & Design
    1. The craftspersonship of the closets was exceptional; the attention to detail; the capacity of HWD to translate/conceptualize my description into a beautiful product was equally so. A very beautiful (and functional) outcome! 2. Excellent job removing old windows and modifying openings to install new windows.
    - MIRIAM S.
  • A
    Roofing and Siding of Cape Cod, LLC
    The best way for me to explain it is this: I had three contractors come out to give estimates. One guy never even called me back after looking at the job. The next guy says I couldn't afford to pay him what it would cost to do the job since it's so complicated (too many angles and cuts). The only company which would do the job was RS of CC. Scott came out to meet me a couple of times so we could go over details and my wife and I were satisfied with his explanations. The job was done a week or so later than we had hoped but overall we are very satisfied with the excellent job done by this company. We would hire them again without hesitation!
    - janet g.
  • A
    Masonry by Rich
    So glad to have found The Amazing Mason Who Calls You Back! I knew little about what I needed except that water was bubbling up from a crumbly looking spot in the basement of my new home (built 1923). Rich figured out a strategy to keep it dry without spending the five figures I expected from my Internet research before that. He had to push the start date forward once. He excavated a rotten section of the basement floor, put in a new drainage pipe, and replaced the concrete, and he also excavated a spot in the lowest corner and installed a sump pump. I added in the repair of the basement steps and the concrete pad as I thought of them, and also had him weld my broken bulkhead door. He asked permission to dispose of some material on site and put it where I asked him to. And he left the basement neat and clean. All seems to have turned out great! Got no water during the latest big rainstorm (4"), though the true test will come at snowmelt time. And it's so much easier to get in and out of the basement--and it doesn't even seem as creepy as it used to.
    - Norma R.
  • A
    Axiom Landscape And Home Improvement
    We trust Axiom 100%. Tyler, who is the owner, is very responsible. Her quotes are accurate and when Axiom is doing a job we get frequent updates. On a repair/renovation project, sometimes something will come up that wasn't expected, and she always lets us know about those things and offers options to take care of them. The work is always very good and we have never had a problem with anything Axiom did for us. Highly recommended!
    - John H.
  • A
    Axiom Landscape And Home Improvement
    I get exactly what I need and want from Axiom. On top of the excellent work they do, they're honest, reliable, and good communicators. Because I work at home, I need to be careful about who comes in -- I never have to worry about Axiom being anything but gracious and respectful.
    - Jeanne B.
  • F
    Fitzgerald Fence Inc
    Horrible quality. Horrible customer service. Horrible experience. From the first day, the gate wouldn't properly open or close. They had placed the post with the latch too far from the door with the handle. In addition, they installed the door right over the top a concrete drainage surface for the gutter and the door got stuck on it. Their solution was to saw off the bottom of the door and bend the latch. But the door still won't open and now the handle/latch is bent and has to be forced open and closed. We asked repeatedly for this to be fixed and they never came. Then this winter the corner boards popped off of the corner posts because they used nails that were too short. So the corner boards are dangling off the posts now. After this occurred, we inspected the entire fence to discover tons of missing nails and unattached boards around the perimeter. Then, we discovered that the other upper door was too narrow to fit the mowing company's lawn mower. Even though we requested the exact same fence, they had installed a door that was a much more narrow. We have called repeated to have these problems addressed. We have left messages, we have spoken to the owner, we have gone to their office. We have gotten nothing but the run around. We were told they would call back, we were told the office manager was on vacation, we were told they would come out and they never did. They have not fixed any of the problems and their one poor attempt to "fix" the gate last year actually broke it more. We have started to ask for a complete refund and to have them tear out the fence. They still have made no effort to fix anything in a year of complaints. Absolutely awful and we regret doing business with them.
    - Erica M.
  • A
    Dave Lane Building and Remodeling
    We were very pleased with our experience. Dave's office was able to schedule a visit for an estimate the first time we called (unlike many service providers in the area who never even return phone calls), and they were able to schedule the work in a timely fashion, despite being a busy part of the season. The pricing was reasonable, and Dave was able to accommodate our specific requests (a specific type of cleaning solution and stain) with no difficulty. The quality of work was excellent. Highly recommended on all counts!
    - Ryan H.
  • A
    Professional House Painter
    Wonderfully - could not ask for better service. Exterior of house and garage was prepped and scraped, then the trim, doors, house, and garage were painted. The work was accomplished on schedule, for the agreed price. Santiago and Antonio took extra time to paint both sides of the porch windows, which meant taking the bottom window out. They took great care not to damage the plants and shrubbery that surround the house. Santiago was very responsive to any requests, and offered suggestions and solutions. Most importantly, Santiago was always on site making sure everything went smoothly. We will hire him again next year to paint the interior.
    - JOANNE W.
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Home Exterior Specialists in Northampton

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