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Auto Body Repair reviews in Northampton

  • A
    King Auto Body Inc
    The individual that inspected my vehicle took the time to do a thorough job. By comparing the estimate from King's Auto Body side by side with that of the other party's insurance adjuster, it was easy to see significant discrepancies. I was prepared to go to small claims court regarding the discrepancies, but the out-of-state status of both parties were such that I would have had to file in the defendant's home state (over 1000 miles away). In this particular instance, I chose to take the money and put it toward other maintenance repairs. However, I would not hesitate to use this company for auto body work in the future. There is a palpable difference in their level of professionalism.
    - David B.
  • A
    ED'S AUTO BODY
    Ed, his wife JoAnne and his crew couldn't have been any more responsive.  They were the shop recommended by my insurance company and, after reading some glowing reviews on-line, I decided to try them out.  My car was scheduled right away but after a snowstorm, there were a number of repairs Ed had to perform.  My car was drivable but 3 others that needed attention weren't so lucky.  Ed asked if he could push me back a week and deal with these other vehicles.  We told him it was no problem (we had a second vehicle).  He did an incredible job of repair and paint matching.  I am an artist and have a good eye for color.  The car looks like new.  One of his crew noticed a low tire and, after checking it, repaired a faulty valve stem.  This was not part of the insurance damage and we were not charged for it
     As a thank you for allowing the more seriously damaged vehicles to move in front of us, Ed had the entire interior detailed at no cost to us.
    This was an all-around great experience.
    - Fred W.
  • A
    King Auto Body Inc
    These guys were amazing - a pleasant reminder of how customer service can be.
    They took are of everything and were pro-active every step of the way.  They arranged the rental car to be there when I dropped off my car.  The arranged for it to be picked up, and for insurance to pay for it (which my insurance company at first told me they would not cover in full).  They handled every interaction with my insurance company other than the initial.  They regularly called to check in and give me status updates and reminders.
    Super good people to deal with.  Wish I could give them an A+.


    - David M.
  • A
    King Auto Body Inc
    After I backed into a short concrete post over the weekend, my Subaru Forester had an ugly dented rear bumper with yellow paint all over it. Even though there was no functional damage, it was ugly.
    So I drove over to one well-known body shop here in Northampton. The estimator told me the bumper could not be repaired and the cost to replace it was between $650 and $850, depending on whether I wanted to replace the nicked tail light lens.
    Then I stopped in at King Auto Body. Steve Moore told me that although it might not be perfect, they could probably smooth the bumper back into shape. Total cost - $85! And that he could do it that same day.
    A few hours later, the bumper was fixed, not completely like new, but almost. Aside from the excellent job, the whole experience there was honest and enjoyable. I would recommend this shop to anyone needing car body work.
    - Joel N.
  • A
    ACME AUTOMOTIVE CENTER INC
    Our car was smashed into and it was totally the other driver's fault. Our insurance gave us some names and Acme was one of them.
    We came with a lot of trepidation b/c we were worried about the alignment and suspension and things that could not be seen or would show problems at some future date.
    We worked with Ray Loftus who was amazing. He was patient and knowledgeable about every facet of the job. He was understanding of the trauma of the accident wh/ could easily have been fatal and of our concerns about how well the car could be repaired.He was very available for questions by phone and email throughout the process and was able to email pictures of the car's progress. The equipment they had in the shop was technologically sophisticated and the workmanship was meticulous. Our insurance adjuster said he would have gladly gone to Acme, he was so impressed by their professionalism and attention to detail.
    I waited a while to write this because it involved things like suspension and alignment and not just cosmetic things and I wanted to be sure that everything was OK.
    Since we had no opportunity to get other estimates, I can't fully vouch for the cost. What I can say is that they did a beautiful job and restored the car to it's original condition.
    We just returned to Acme to have some auto glass replaced and had an excellent experience as well.
    I highly recommend Ray and Acme Automotive!
    - Amy C.
  • A
    King Auto Body Inc
    Having damaged the rocker panel of my car during a recent snowstorm, I selected three auto body shops from which to obtain estimates, basing my choices on the limited number of evaluations I could find on the Internet. Once estimate came in at $2150, the second at $1430, and the third--well, they simply declined to give me an estimate since they and quot;couldn't say what it would cost until they took the car apart.and quot; (That estimator kept pushing the notion that I should call my insurance company and let them negotiate the cost; since the accident was my own fault, however, I had decided to pay it myself rather than risking an increase in my insurance rate. I explained this to the estimator, but he still didn't want to give me a figure.) Being of reasonably sound mind, then, I went with the $1430 estimate, which was from King Auto Body in Northampton. They have now completed the work, stuck with the initial estimate, and did a fine job. I would certainly use them again. This experience demonstrates the value, by the way, of obtaining multiple estimates; I had no idea there would be such a wide range for what was a fairly straightforward repair.
    - Michael B.
  • A
    King Auto Body Inc
    From the moment I walked into the establishment Sarah Eddy took over and dealt with my insurance company and the car rental business. She took care of all the necessary arrangements. All I had to do was drop off and pick up my vehicle and pickup and drop off the rental. She made the whole experience painless and enjoyable. Also, the work performed was flawless. I would reccommend King Auto Body to anyone.
    - Dennis L.
  • A
    ED'S AUTO BODY
    Ed was very straightforward and honest. He gave me an estimate that was much below those I'd received from other recommended companies.Since it was so much lower, i worried about the quality but the quality was excellent. He also allowed me to purchase the part on the internet wh/ was more of a saving. When i came to pick up the car, he told me that it was 50$ less than estimated b/c he did not need to blend the paint . i would not have even known that he had not done so.
    - Amy C.
  • A
    Balise Lexus
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    - mir h.
  • A
    1812 Paint & Body
    It went fine. They do great jobs. I've been going there for years and years. I keep going back because of their service and friendliness. I've been using them for 30 plus years.
    - Robert G.
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Auto Body Shops in Northampton

Companies below are listed in alphabetical order.

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