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Septic Tank Cleaning reviews in North Reading

  • F
    william smith and sons
    Bill is a nice enough guy, but don���t waste your time calling this company. After telling me he would be there in 2-3 weeks, he yanked my chain all summer. In the end, he just said he couldn���t get to the job. Never again, I learned a lesson.
    - Michael M.
  • A
    SERVICE PUMPING & DRAIN CO
    The work went a lot easier than I thought it would. The driver, Paul, found the cover easily by using the map from an old Title V and he didn't mind me asking questions and he provided some helpful information. This was the first time since I bought the house that I had the system cleaned and I wasn't sure what to expect. Would definitely use them again.
    - Karen O.
  • A
    Ray Lepore & Sons
    Second year we've had our tank pumped and went with Ray Lepore & Sons again. Very happy with Chris spending the time to talk to me about our septic's current condition and how to care for it. Strongly recommend.
    - Alyse F.
  • A
    Ray Lepore & Sons
    Chris is extremely friendly, responsive, and knowledgeable. In addition, his prices were the best I found after calling a few different providers in the area. He even came back months later when I was having an issue with a clogged filter and cleaned the filter the day after I contacted him regarding the clog. He couldn't have been more helpful or responsive. I'll use him for all work related to my septic system in the future.
    - Kevin P.
  • A
    Ray Lepore & Sons
    Chris was very friendly and knowledgeable. Being first time home owners' we really appreciated Chris taking the time to show the tank as he pumped it out and explain what he could observe regarding the condition of the system,  what we were doing right and what more we could do to help prolong its life.
    - Alyse F.
  • A
    Ray Lepore & Sons
    Chris is very professional and great in explaining what needed to be done and who he recommended. He was fast in coming out as always and he put my family and myself at ease with his knowledge of what needed to be done.
    - chris m.
  • F
    Simard Construction
    I sold the house and was in a bind as my title V failed.  I contacted a couple contractors and Ralph Simard seem like he could handle everything.  He was very forward in saying he would work with his engineer.  So I felt comfortable with Ralph and picked him.  He procrastinated on giving me a quote to the point that the lawyers for the closing then agreed to hold back 2 time the amount in escrow which Ralph said was going to be around $20,000.  Then when we finally got the estimate it was almost $30,000.  I questioned him on the charges and he was very allusive on the charges.  The engineering cost were almost $4000 but neighbors that has used the same engineer said his drawings cost only $1500.   So I e-mailed the engineer for his cost.  It was about 15 minutes and Ralph Simard called me on my cell asking what was up.  He wasn't happy I had called the engineer.  This is when I knew I was getting screwed.  Time had run out with my closing and I was in a bind.  Ralph knew this and his original verbal quote of $20,000 was now $30,000.  I spoke with my lawyer and he said I should try and do what I can to find someone else if possible.  I e-mailed a couple folks and Ralph found out because one of the contractors spoke with the city to check on the permits and someone at the city touched base with Ralph.  Ralph called me the following morning and said he couldn't do the project anymore but I owed him for the engineering drawings I still owed him.  He also put a hold on at the city office saying I had not payed him for services.  This all occurred in 2 days.  He really had me.  I couldn't proceed with another contractor until I paid his $4,000.  The city wouldn't release the already approved permit to the new contractor until I had paid Ralph.  So I wrote a check for $4000 to pay Ralph Simard from " simardconstruction@comcast.net " for him to call the city and release the permit.  
    So folks stay away from Ralph Simard Construction.  He's a very smart person that will really take advantage of you and over charge if he has the opportunity.
    - Scott B.
  • A
    Ray Lepore & Sons
    Chris came out to pump the septic tank this morning. He was professional yet personable. He got the job done and also took the time to educate me on how the septic tank worked and gave me advice. The pricing was also very reasonable.
    - Tomoko P.
  • A
    Ray Lepore & Sons
    I was having some plumbing work done at our house and the plumbers called me at work about mid-morning and said to finish what they needed to do I would have to have the tank pumped before they could replace the pipe they were working on.  I called Chris right after getting off the phone with them and he said that he would be able to come out in about an hour after he finished with some other calls.  The only reason I gave a B on the punctuality was that it was more like 3 hours before he made it out there, but that's understandable since I had no appointment and was asking for an emergency visit.  The plumbers weren't too pleased, but, they should have warned be that they might need it pumped.  Anyhow, I appreciate that he came out and the price was reasonable, plus he made some suggestions of things to watch out for with a septic system.
    - SCOTT P.
  • A
    Ray Lepore & Sons
    Overall the service was great.  Chris was flexible with scheduling and was able to make a Saturday appointment to work around my work schedule.  He arrived on time and quickly found my maintenance cover and dig it up without disturbing the rest of the lawn.  As I am new to living with a septic system, Chris was super helpful explaining everything and answering any questions I had.  He explained everything in detail as he worked.  Chris was professional, knowledgeable, and I highly recommend their services.
    - Christopher W.
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Septic Tank Services in North Reading

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