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Pest Control reviews in North Reading

  • D
    Ultra Safe Pest Management Inc
    At 4:45pm I called to make sure they were still coming as I hadn't heard from them and it was pouring rain outside. The customer service representative said yes, but that he was running late and would be there at 5:30pm. The technician, Jay, arrived at 4:54pm. We spoke a bit and I told him the problems and showed him around the house. He suggested he would look around the house and put repellent down as an extra preventative. All work took place outside of the house. At 5:26pm he said he was done. What? A half hour to ensure my house is sealed against the mice getting in? I also asked him if there was anything I could do to outside for prevention as well as advice for cleaning the mess they had left behind. He answered politely, but I'm guessing it was the end of a long day. He only mentioned stuffing steel wool at an area he felt they were coming in. No mention of repellent. He left some bait with me for the live traps I have (full disclosure: I opted against the snap traps and glue boards, so I am not including those in this review). Three days later, my cats caught another mouse inside, in the front of the house, which was opposite of where the work was done. I have to be honest: I feel like I got ripped off and it's taken me two months to stop being so angry about the situation. I have spoken to friends who used other pest control companies and the work was cheaper and the guarantee was longer (3 months vs. 30 days). I can honestly say I would use someone else in the future.
    - Karen O.
  • C
    JP Pest Services

    The bees burrow into wood. I was told they guaranteed the service for a year. Within three months they were back. When I called and contacted them to tell them they were back they told me it wasn't under warranty. Out of courtesy they came out and did it again. It was an average cost because I did have it priced out by other people. The guy who specifically came to my house I would give an A for professionalism. He was really nice. The people in the office I give, probably, a C.

    - chris m.
  • A
    Beantown Pest Control
    I was satisfied with the job that they did. A friend told me about them. I was pleased with their service and the price. He was prompt, did a thorough job, and it included coming back. He said that he will be back to check on them.
    - Joyce B.
  • A
    Waltham Pest Control
    After purchase, I was contacted to schedule the first appt. The service person came on time, asked what pest problems we have/concerns etc and discussed what they will do and how the treatment works etc.  He then proceeded to apply pesticide on external perimeter and inside the house.  Overall, was very easy to work with and knowledgeable staff. I will be contacting them in a few months for the follow-up treatments/preventive controls.
    - vijaianand k.
  • A
    Waltham Pest Control
    All three visits were great.  The technicians were all friendly and knowledgeable.    They sprayed the outside perimeter and select areas (they asked me where I wanted to spray and where I didn't) on the inside of the house.  The also laid out 7 bait stations for mice where there had been previous mouse activity.
    Over the last year we have seen an insect less than once a month.  This is obviously a drastic improvement than the amount of bugs we were seeing previously.  And the mouse activity has also drastically reduced.  Obviously  we still get mice as it is an old house and there are still areas where they can get in, but the bait traps seem to take care of any mice that sneak in and we no longer see the mouse activity we used to.
    Overall I was very pleased with the service and plan on signing up again.
    - Christopher W.
  • A
    Bat Guys
    I cannot say enough about the thorough job Rob did today.  I have a contemporary cape with lots of angles on the roof line.  I was skeptical that he would even be able to get access to the soffit on one side of the house.  What I though was a bird problem turned out to be a bat problem as well.  I honestly believe that Rob did this repair as if he was working on his own home.  Honesty, integrity, and hard work.  What else can you want from a contractor?
    - Tammy G.
  • A
    Biggins Exterminating Company
    I called Saturday afternoon after finding a nest of yellow jackets under my deck. Steve called back within an hour and was at my house by 7am the next morning. He dusted TWO nests under the deck and came back later in the day the remove them. I haven't seen another yellow jacket. Great job!
    - Doreen M.
  • A
    Andover Pest Control
    Mike and his team are so responsive. I received an email the day I purchased the big deal. They have been to our property multiple times. The first spray for bugs didn't take as well as I would have liked. They came back and sprayed again for free. Took extra time to treat problem areas. Really wonderful company.
    - Phillip N.
  • A
    B & B Pest Control
    Big deal purchase on 6-30-13 and they scheduled the appointment on Wednesday 7-3-13. Very nice and friendly. They arrived on time and explained what they would do ex needed to drill a couple holes in the stone steps to make sure they treated all around the outside of the home. He even crawled under the deck to get that section of the home. We had a few signs of termites but they didnt seem to have penetrated the house yet so I was glad to have the treatment to be sure the house was protected. I told him that i recently (couple months earlier)had a house treatment from another provider for carpenter ants that were eating up a very old shed we demo'd and he saw there were some ants still so he sprayed that house section for ants as well. I am very happy with Band B pest and will be using them again for the ant treatment next year
    - Stefanie S.
  • A
    P&S was great to deal with on the phone, and was very responsive because we had an active ant problem at the time.  Vitali came out and was very good to deal with, and our problem is under control.
    - JOSEPH W.
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Pest Exterminators in North Reading

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