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Moving reviews in North Reading

  • A
    TE Andresen Inc
    The move was stressful but Charles and his team from Andresen were fantastic. They were extremely professional and took great care of all of our belongings. They also stayed to help me unload a U-Haul that I had rented and filled in addition to the larger pieces of furniture and piano that we had hired them to move.
    - Bryan D.
  • A
    Marathon Moving Company Inc
    Overall, this was a good experience both with the office and the moving team. Office staff were great, took all time needed to explain their services and the move process. The quote was reasonable and the hourly rate extremely competitive. Travel time is capped at one hour each way, which worked out well for my location.
    On the move day, the team lead called to say they were leaving Randolph, and the three-man crew arrived on time. I asked for china to be wrapped, and we have a 54" upright piano. We moved from a third floor walk-up (that means no elevator) to a ranch. The movers took great care preparing the piano to move and carefully planned how it would proceed down each flight. There's nothing easy about moving a piano, but all went smoothly. Our quote included the piano within the move, there was only a small surcharge for it.
    At my new home, everything was unloaded quickly and placed where directed. The team worked efficiently and were extremely polite and pleasant. I haven't unpacked the china, but I'd be surprised if anything is damaged. If it is, I'll update this review by end of September.
    I'd certainly recommend Marathon and would consider them in a future move. Though I sincerely hope to not move again for a very long time!

    - Desiree Z.
  • F
    ABF U-Pack Moving
    Delivered a truck. Not what I wanted, I wanted a container. They explained containers didn't go to my zip code. OK.
    Came, picked it up, no problem. I loaded it, they came and got it from me. Still no problem.
    When I arrived at my new home, there was a letter in the mailbox from them stating because I had failed to claim delivery after 2 days, they were charging me an added $50 a day! This letter was 10 days old, so that is $500 right there. That is also $1500 a month! I was so upset, I couldn't sleep till I got them on the phone. I pointed out my invoice included a month's storage rent. He shut up at that. Didn't apologize. Didn't charge me this fee either.
     I had planned to ask them to hold it another month while I get settled. But now I am scared of them, so I called for immediate delivery. I fear what ransom they will demand to get my stuff back.
    I have delivery scheduled. I got a call from them stating they need me to pay with a cashier's check. Now, that is new!! No mention previously of a cashier's check. My bank is in Boston. I am 200 miles from Boston, in Maine. How do I get this cashier's check??? Meanwhile, I had 4 guys I'm paying to wait around for the truck, it doesn't arrive.
    Finally, we figure they can take my debit card. They deliver the next day. Next day I can only get 2 guys. They do their best, but can't empty it in the time it takes the driver to go for lunch. The driver leaves, saying he will be back tomorrow. He doesn't. On the phone I am told he will be there when he can. Meanwhile, my driveway is blocked. I am in snow country, and cannot park my car on the street. I found a neighbor 1/4 mile away to leave my car with. Then, after a week, I got a ticket because the snow crews had trouble working around the truck! I called them that day, and they came and got it next day. A whole week I had to live like that!
    Now, today, I got a letter 3 weeks old- it just caught up with me - where they said because they hadn't heard from me, they were going to auction my property! Good thing I already had my property when I received it! I'd be a basket case!
    I felt like I was treated very shoddily. When I said this on the phone, I was told "We are a very good company. YOU just misunderstood some things!" NO effort was ever made to put me at ease as a customer, Some actions on their part were very threatening. Some things were said that made it clear they thought I was dishonest and was waiting to cheat them, and they were merely protecting themselves from me. I will not put myself in that position with them again.
    - Laura P.
  • A
    RARE Moving & Storage
    They wrapped fragile stuff and stored them well.
    Unfortunately, my car broke down that day. I gave the driver keys and said I would be late.
    When I got there, they had been and gone. My stuff was unloaded per my instructions, the house was properly locked, the keys in the mailbox.
    All told, it was so simple a move there is little to say. The way a move SHOULD be!
    - Laura P.
  • A
    J & J Movers
    We had a great experience with Jand J. Quote was received timely and price was extremely reasonable and right on with the quote we received. Derek and the crew arrived right on time and were very accomodating and polite. Would definitely recommend Jand J and would use them again.

    - Jennifer B.
  • A
    If it's possible to make moving a pleasant experience, Fabio and Brady do it. They are punctual, professional, and fast. They took great care with all of our furniture so that nothing was scratched or damaged. I have several friends who have used this moving company in the past, and every one of us has had a positive experience. I will absolutely use them next time I move.
    - Alison M.
  • A
    RARE Moving & Storage
    They were great.  They were very punctual, professional and were a little more than what we expected, but we ended up having more work done.  It was our fault than theirs for the increase in cost as we had more stuff moved in.  They were very efficient, nothing was broken and we really enjoyed having them move our things.  I will use them again in the future.
    - Heather D.
  • A
    I needed to ship a small load of furniture and boxes (studio apt quantity perhaps)to my daughter in San Francisco from the Boston area. I investigated Pods and several big moving companies. Their prices were over $2500. I found Atom on Angie's list and contacted them. Like a number of small movers, their prices were substantially less. The one critical remark in previous responses from users of Atom had been that they arrived late or in some cases the next day. Timeliness was not an issue for me. My goal was to get this furniture to the west coast without damage and at a reasonable cost. While the load took longer to be delivered than the company had originally suggested since I didn't have a timeline; it was not a problem. The movers were polite, well mannered, industrious and professional. Not a single item (including a lot of china and glassware as well as antiques) was damaged. (I did my own packing of china, framed pictures, etc.) I would definitely use these good people again.
    - abigail h.
  • A
    Fantastic! The representative visited our house and took inventory to insure we didn't purchase more boxes than necessary. They delivered boxes and included as many used boxes as possible to help us save money. When the move was complete, they came to our house, picked up the boxes and even gave us a credit back for certain types of boxes. The credit is especially noteworthy because I didn't remember that they would do that, and the company representative pro-actively mentioned it!
    - KAREN B.
  • A
    GREAT! All of the people at Smooth Mooves were Excellent! They were very careful with my belongings (3 trucks worth!) and moved very quickly so that my costs were kept down. I have moved 16 times in my life, so I consider myself familiar with everything that can go wrong. Smooth Mooves made the move as easy as it could possibly be. They even went the extra steps to move some of the items we packed ourselves. The guys never complain and definitely keep up the pace. I had asked them to consider moving a sleep sofa to the third floor of the new house. They tried everything to get it up the stairs (even took it apart at one point) but it would not go. They then took out a window and hiked it up through there. They definitely went above and beyond to make me happy. Although I hate moving - I wish I could work with Smooth Mooves again. They made the moving experience great! They were very professional and helped out a lot. This is a great company.
    - KAREN B.
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Moving Companies in North Reading

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