Twin Metals Inc.

A 47 Reviews

Founded 2007 • Angie's List since September 2010

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Awards & Badges

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Super Service
Award 2019

Licensing

Licensed
Insured
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Hours

Sunday
7:00 AM - 5:30 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 5:30 PM

Company Contact

86 Billerica Ave unit 6

North Billerica, MA 01862

Description

Twin Metals Roofing serves northern New England for all your residential and commercial roofing needs. We will travel to any area where are services are required. Twin Metals represents a new breed of residential and commercial roofing contractor, one that knows the only true way to judge a company is by its results. Here at Twin Metals Roofing we are fully licensed and insured. We use the highest quality materials and offer the best warranties and workmanship. Our team has been fully trained and educated to ensure nothing but top quality work. As the founding owners of Twin Metals Roofing we recognize the importance of our personal commitment in delivering the Twin Metals promise of superior performance in every job we do. Customer service is our main priority....

Verified Reviews

47 Total Reviews
Reviews by Rating
A Rated
42
B Rated
4
C Rated
1
D Rated
0
F Rated
0
Read reviews by category
roofing (45)skylight installation (6)gutter installation (5)metal fabrication (3)window replacement (2)chimney cap repair (1)
Showing 1-10 of 47 reviews
A

RATED

10/23/2019

It went beautifully from the outset to completion. Tom gave us a very detailed contract (explaining all work to be done and all materials to be used), and a very reasonable price. His great crew completed the bulk of the work in two days, and did the finishing immediately afterward. Tom walked us through the completed work, explaining every detail. The test of a roof is the winter, of course, but ...

DESCRIPTION OF WORK
roof replacement on a triple-decker

CATEGORY roofing

COST $16,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/16/2019

A

RATED

10/21/2019

A large crew showed up on time ready to move forward immediately. They got the work done in one day. The owner was professional, courteous and provided excellent customer service, which is rare in this day and age. No delays, no upcharges. I wish I had another roof so I could hire him again.

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing

COST $20,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/02/2019

B

RATED

09/15/2019

The Project Manager never took the time to meet us. He just briefly connected with us on the phone, and then provided an estimate via email. Since we were never really able to interview the company, we ruled them out for doing our roof.

DESCRIPTION OF WORK
New roof on the front of the house

CATEGORY roofing

HIRE AGAIN? Yes

WORK COMPLETED ON 09/15/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], I’m not sure if you have us mixed up with another contractor. You contacted us about getting pricing for a metal roof. My brother [Member Name Removed] who is the other owner and runs the the metal division had met you out at your property and walked around with you and gave you a price . Afterwards you told him you also wanted a price for a shingle estimate as welI I cal...
A

RATED

09/08/2019

Tom Gordon (owner) was always easy to reach by phone. He made an on-site consultation that was informative and helpful, as he listened to my ideas and drew on his expertise to explain how they could be addressed. Of the four estimates we got, Twin Metals was in the middle & seemed reasonable. Some roofers requested no deposit, others 30%; Twin Metals asks an "earnest" deposit of $500 at signing of...

DESCRIPTION OF WORK
New asphalt shingle roof for house and garage, new rubber roof for porch, minor gutter downspout adjustments.

CATEGORY gutter repair, roofing

COST $13,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2019

A

RATED

05/09/2019

We were experiencing water in our hallways when it rained. Once twin metals started we realized all the wood framing behind the brick was rotted. Fortunately Twin Metals had the talent and experience to repair everything that needed to be done. It was a huge undertaking . The team from Twin Metals was responsive, professional and neat. They did and excellent job. I would highly recommend them

DESCRIPTION OF WORK
Building Envelope project

CATEGORY roofing, metal restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/09/2019

A

RATED

03/25/2016

They showed up when they said they would, worked diligently, and kept the work site clean.

DESCRIPTION OF WORK
They put on a new roof.

CATEGORY roofing

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/13/2014

A

RATED

12/09/2015

I called 3 or 4 companies and interviewed personally 2 of them. Tom Gordon, one of the owners of Twin Metals, did the estimate for me back in April 2015. He was very informative and helpful.  I had originally wanted metal roofs, so it was very helpful to deal with a company that could provide either.  Tom provided estimates for both types of roofs, but metal roofs were too expensive for this proje...

DESCRIPTION OF WORK
Twin Metals installed new roofs on 2 rental houses and replaced skylights on one of them.

CATEGORY roofing, skylights

COST $16,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/09/2015

A

RATED

10/07/2015

The Church sustained substantial water damage in the winter of 2015 due to numerous ice dams. 11 rooms were damaged and the roof was at the end of it's life span. Water was pouring into the church and we were in a crisis. We interviewed 5 roofers and were not happy with any of them. I looked on Angie's List and found Twin Metals. Bob immediately assured us Twin Metals was the right company for the...

DESCRIPTION OF WORK
Remove 2 layers asphalt shingles from the old roof and replace it with high temp ice and water shield and a standing seam  metal roof.

CATEGORY roofing

COST $168,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/16/2015

A

RATED

02/24/2015

Leaking roof from ice dams. I called Twin Metals and they came out the next morning. They identified the leak came from the valley of the roof, put the ladder down on the ice and snow on the ground, climbed to the roof of our 3 story house, and cleared the snow and ice dams within 1-2 hours for $150. From talking with others, I was expecting to pay $500-$700 and was very happy the bill was much le...

DESCRIPTION OF WORK
Cleared snow and ice dams off roof to stop leak.

CATEGORY roofing

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/24/2015

A

RATED

12/14/2014

Very professional job and responsive service from the initial call to follow up on a small downspout issue after the work was done. Tom Gordon was a pleasure to deal with. His crew was on time and very quick. Neighbors who were around the day of the work commented on the efficiency of the crew. Clean up was thorough.

DESCRIPTION OF WORK
Stripped old roof and installed new roof

CATEGORY roofing

COST $7,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/25/2014

Services Offered

We are a full service roofing company that specializes in asphalt shingles, metal, copper and rubber roofing. We also have a custom fabrication shop for all you metal needs as well as copper restoration.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Financing Available, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes