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House Cleaning reviews in North Billerica

  • F
    A&B Housecleaning
    Ordered online, responded fairly quickly, set up 11/24/15, told me they'd arrive around 12-12:30, emailed me day before to confirm.�� Called me at 11:45 and said that they'd be arriving.
    I called them back at 12:00 and informed that I left instructions for door and to go ahead and start work and that i'd arrive at the house shortly.��
    Arrived at the house with a note on my door saying no one was home so they left.��
    Tried calling them and texting them back with no response
    Finally someone called me at 3:30 and said that they came to the house and no one was home so they left and decided that it was too far away for them and that they didn't want to return and that I should just go back to Angieslist and ask for a refund of the $75, or ask if someone else can do the work in their place.
    Called Angieslist, they told me that once they confirm with the vendor they'd process my cancellation and refund in 24-48 hours.
    Awaiting their call back....
    - Tom P.
  • A
    Adriano and New England Professional Cleaners were a life saver!
    We have a home in Billerica that we rented to a family for a few years.  We were in the process of doing our first turn-over to another family.  The previous family used a cleaning company, Merry Maids, to come in and do a whole house cleaning and clean the carpets.  The new family showed up to an utter disaster.  I was in full panic mode and started cold calling everyone I could.  Adriano was able to get a team member there within an hour.  At that point, his employee called Adriano and requested backup.  Within hours, 4-5 team members were at our home (with the new tenants observing), doing the most thorough clean imaginable. 
    The new family was so impressed by New England Professional Cleaners, they've already hired them to do their annual spring and fall cleanings.  I'll be using them for all future home turn overs as well.
    The carpet cleaning was top notch as well.
    I have no complaints and can not recommend Adriano and his company enough!
    - Charles O.
  • A
    Prospect Cleaning Services
    Jislaine and her partner was very quickly in response, and did a great job!!
    they did everything I asked and even more, I have them now cleaning my entire house bi weekly,
    I'm very happy and satisfy! I Highly recommend!
    - Joann S.
  • B
    Boston Sparkling Clean
    They didn't bring their cleaning solution, the paper towel and everything.  Their cleaning was good average but I am used to people bringing their stuff and everything.  Their price is competitive to what others charge.
    - RAMESH K.
  • A
    Casella Construction & Cleaning Services Inc
    They do a great job. Use all green materials which is nice since we have a toddler who is constantly playing on the floor. Love coming home to a clean, good smelling house! They are accommodating to any schedule changes we need. They also leave a feedback form each time and have a guarantee - if you are not satisfied with their cleaning, they will re-clean the entire house within 24 hours. We have had no complaints though!!
    - Jessica M.
  • B
    Welcome Home Cleaning Inc
    Owner came with a helper due and I felt the work could have been better.  Overall, a good cleaning because I have lots of things around and cleared as much as possible.  Owner was moving back home due to illness and helper was training to take over services.  Didn't feel that the helper was as diligent as the owner herself.  Would not use if helper was the main person for future.
    - Janice B.
  • A
    TopLine Cleaning Services
    I have used TopLine Cleaning Services on an ongoing basis for several years and still use the service currently.  I am always very happy with the service and completely trust that my house will be both safe and clean.  Also, my schedule can be tough so I really appreciate the flexibility of the cleaning schedule.
    - Kimberly G.
  • C
    Welcome Home Cleaning Inc
    Apparently she is moving back home and some other person is going to take over the business in this area. The original owner did really good work, but her new worker was only fair. The price was good for service because we needed the work performed. The other worker just was not into it. I just told them to do the best they can. I just don't think if they are going to have this person take over continue I don't think she is qualified for the work or I would not use the service because of that.
    - Janice B.
  • A
    A Cleaning Secret
    Simone and Priscilla came a day before to provide an estimate. They provided me their insurance number and estimated 300 for my 2200 sq ft house. Square footage does not include basement or attic. They also estimated a little over a day of work.
    They came on time the next morning to clean and both spend about 8 hours cleaning the first floor and started the second. They told me they were going to come back the next day in the afternoon. They did come back, on time, and continued cleaning. At around 5, they asked if they could stay longer, because they wanted to make my house sparkle for the open house. I was very appreciative and told them they can stay as long as they like. I couldn't believe (in a good way) that they stayed till 9 o'clock. I was surprised that they pulled the oven out and cleaned the whole thing (even the parts people can't see). They did the same with the fridge.
    They did an amazing job, I have not seen my house so clean - ever. I was a little concerned at the end, because I figured they were going to raise the price on me - by a lot . I wouldn't have been surprised, as I got 32 hours of cleaning for an estimated 300 dollars. That's really cheap. But, you know what? They told me that's what they estimated, so that's what the price was. Shocked, I decided to tip them really well. I just didn't feel right cheating them for the amount of work they put into my house.
    Since then, they've been coming back every week to clean the house and keep it in it's maintained state, and I've been very happy.
    As I am selling my house, I will also say that almost every prospective buyer of our house (that has provided feedback) has complemented the cleanliness of the house.
    I can honestly say that I never expected my house to get this cleaned by a cleaning company. I am happy to have found them.
    - Thomas M.
  • A
    Val was great. I had just purchased a house and it needed some serious cleaning. Val concentrated primarily on the kitchen, which needed the most work. He cleaned the fridge, microwave, stove, oven and insides and outsides of cabinets. I was at the house for a good part of the time and we had a great time talking while he worked. He also encouraged me to unpack my kitchen boxes as he was cleaning. I loved that he used Clorox Green Works cleaners, which are more environmentally friendly than other cleaners. Val will be my first call if I reach a point where I can hire someone to regularly clean my house.
    - Krista M.
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Home Cleaning Services in North Billerica

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