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Gutter Cleaning reviews in North Billerica

  • C
    Skillville Corp
    Although I made the purchase of this service on September 16, 2012, the
    work was not provided until January 4, 2013. After purchasing the service, I called
    Skillville and spoke to Nelson Valada, the owner. He told me that he was putting
    the jobs together based on location and as soon as he had a schedule, he would
    call me to tell me when he would come to do the work.
    When I had not heard from him by mid-December, I called him and reminded
    him that we were due a gutter cleaning.  He said he could come the following
    Thursday, December 20 in the afternoon. Because I had another contractor
    coming on the same day, I called him to confirm on the day before and get an
    idea of when he would arrive to do the work. He told me that he would have to
    come late in the afternoon, because he had an unexpected doctor's appointment.
    I told him I was concerned about his being up on the roof in the dark, and asked if he
    could come the next day. He thanked me and said he would come on the following
    afternoon. But he didn't. To be fair, it was pouring all afternoon, and I don't know
    if he could have completed the work in such heavy rain. However, he did not call to
    reschedule.
    He called again on January 2, to ask if we could reschedule for April. I told him that
    this would not work for me because the reason for the cleaning was to prevent the
    formation of an ice-dam this winter. He then offered to come on Friday, the 4th of
    January, at 11 am. I agreed.
    He showed up earlier than expected, and told us that he usually works with a second
    person to hold the ladder while he is cleaning the gutters, but because they were
    so busy, he was working alone. He suggested that he clean the problem area, and
    then return in the spring and do an entire clean out as part of the same service (no
    extra charge). He also agreed to replace two burnt out bulbs on the security light
    on the corner of the roof, which he did.
    Nelson was extremely courteous and did the job as described above. He told me that
    there was already a block of ice in the corner that he cleaned out, which could have
    caused a problem later this winter. He also told me that the end caps on the corners
    of the roof needed replacing, and said we could discuss that in the spring as well.
    In the end, I was pleased with the work he did, although I wish he could have completed
    the job and given me peace of mind regarding the possibility of ice dam build-up this
    winter. I look forward to his coming back in the spring to complete the service.
    - Richard F.
  • A
    Roberto's Affordable Landscaping
    went very well, the crew did an excellent job. my husband had them clean the gutters, also a job well done.
    - Ann K.
  • A
    Gil's Window Cleaning Corp
    Excellent job
    - Carol R.
  • A
    Northeast Maintenance Services
    unknown
    - Patricia L.
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Gutter Cleaners in North Billerica

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