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Door Installation reviews in North Andover

  • A
    Our back door was extremely drafty and needed to be replaced. It was easy to set up an appt and the salesperson was right on time. He even did an evening appt to accommodate our schedule. Price was a little steep but you're paying for a quality product and work. He provided an accurate timeline for install and the job went smooth. The workers did the job in about five hours and were very professional and clean. I can tell the door is already conserving energy and I'm probably saving money by the minute with the better door.
    - Jack D.
  • A
    Al Barton was the gentleman who installed the door. Al was very professional, and without question is a master at his trade. He also cleaned the patio and inside area. Weeks after the install, my dog jumped up on the screen and tore the screen. I phoned Al for a replacement, and Al replaced the screen free of charge. I was pleasantly surprised and appreciative since we were at fault for the damage. I will use this company, and specifically Al Barton for future work. There is nothing better than expert work, and customer satisfaction at its best.
    - Susan Q.
  • A
    It went very well.  We had vinyl siding installed, new casement windows in living room and new front doorway entry.  The crew was so impressive our neighbors were commenting.  "They are doing a really good job", "It looks beautiful".  I believe people driving by were asking for their business cards!  They were on time, work very hard, never really taking breaks in the hot heat of August.  All around a fantastic experience.  Could not be happier to recommend to everyone.  I don't usually refer unless I am absolutely pleased.
    - Karen K.
  • A
    This was an excellent experience from start to finish. The quote was very competitive and the customer service was excellent. I highly recommend E.B. Windows and Siding, and I will use them again for future projects.

    - Courtney S.
  • A
    Can't say enough good things about Perry Construction and would not hesitate to use them again. Have already recommended the company to neighbors and friends. On his own, Mike Ratte, a principal with Perry Construction, researched and offered to repair my cellar concrete floor which decomposed because of poor workmanship on the part of the builder/developer.
    Most important for me, Mike Ratte worked with my insurance company and got me more, much-needed money to complete all the repairs that were needed. He noticed that the insurance quote had not allowed enough money for the painting and also pointed out that the quote should have been based on plaster and Blueboard materials-- not drywall and compound. 
    Very pleased with Juan who did all the carpentry work and with Peter and Chris who did all the repairs and painting to my ceilings and walls in my townhouse and painted everything in my garage.
     Juan is an excellent carpenter. He carefully opened my walls to check for mold, removed and replaced my guest bedroom and living room baseboards -- leveling the bottom portion of the walls. In addition, Juan installed my two bathroom mirrors and fixed the double doors to my guest bedroom closet which never closed properly. Juan even repaired the receptacle on my back porch -- damaged by the roof rakers. 
     Peter and Chris are exceptionally good painters -- meticulous in their work. I was thrilled with the outcome of their painting. They repaired a crack in the middle of my living room wall. In addition, they were very careful not to damage anything in my townhouse and to protect my furniture, cupboards, hardwood floors, and carpets. They covered everything, vacuumed and cleaned up, and put everything back at the end of each day so that I could have the use of my kitchen and living room. 
     Finally, Mike, Juan, Peter and Chris are extremely professional, polite and good at what they do. So happy I used Perry Construction!
    - Helen M P.
  • A

    I selected 3 contractors from Angie's List.  When I meet a contractor, the first thing I look for is whether I can work with a guy.  I was impressed most by Integrity's owner, Shawn.  He was the easiest of the 3 to talk to, and although all 3 contractors discussed the job in terms of 3 phases, Shawn was the most forthcoming with discussing risks, potential obstacles, and possible alternative solutions.  This continued throughout the project; whenever something came up, Shawn would stop, talk to me about a problem, then suggest how we could solve it as well as alternatives regarding time, material, and other costs.  Shawn was very transparent about the work and held very high standards.  He's focused on customer satisfaction and he's the kind of guy that cares that his name will be associated with the work performed.  After I hired Shawn I met his foreman, Skip.  Like Shawn, Skip is a very affable and capable guy, an excellent carpenter, and handles the crew well. 

    I was also impressed with the level of detail and transparency that Shawn would share with regard to estimates, progress and costs.  Not all of the contractors I spoke to wanted to divulge details to the extent that I'd hoped for.  One even said to me that if I wanted that level of information that it would inflate costs because of the "extra" overhead.  Shawn detailed all material costs and quantities as well as labor costs and backed the numbers up with receipts.

    Shawn is an excellent communicator.  Besides phone conversations, Shawn uses email very effectively to pass on information and documentation of all aspects of the job.  Response time is outstanding, far better than any other contractor I've ever hired.

    Shawn is an excellent supervisor.  The job required several contractors and suppliers; coordinating their work and keeping the job going.   I was at home during most of the project and this part of the job was like herding cats.  All of the work performed by Integrity as well as sub-contractors was excellent.

    Customer satisfaction is clearly at the heart of Integrity's business philosophy.  The project was actually completed (and paid for) in January 2015.  The Boston snows of February 2015 set records, and as a result some minor flaws were exposed because the weather was so extreme.  Integrity returned to my project in the spring and fixed everything, once again to my satisfaction.  I'd also like add that after the project was completed the house was so tight that my heating bill declined 33%.

    If I have other building or remodeling needs I will contact Integrity in a heartbeat.
    - Edward R.
  • C
    Bought the $89 deal to tune up garage door because it was sticking.  Repairman came and started work.  Came in and showed me that a cable had snapped while he was trying to replace the rollers and it needed replacement.  He claimed the door was inferior and ought to be replaced.  I had him come back and replace the door.  The door would not close all the way - it would get stuck and start opening up again.  After troubleshooting it myself I found that a metal handle was crossing the safety beam and making the door believe there was an obstruction.  I removed the handle and that problem went away.  However, a few months later my opener stopped functioning.  After reading some of the other reviews, I am suspicious that the door was hung improperly which caused the motor to burn out.
    - Stephen G.
  • A
    Very professional and have already used them on several smaller jobs, shower door installations.
    All their work comes out excellent and most importantly, they do not require me or anyone with out company to babysit them.
    Great prices, great service, and hard working honest employees.
    - Alex M.
  • A
    Bob and his team did a very nice job renovating my bathroom. The job included completely gutting the bathroom: walls, ceiling, flooring, and replacing tub/shower and vanity.  Bob also took care of pulling permits from the town and ensuring everything passed inspections.
    We love our new bathroom and were pleased with the guys Bob pulled together to handle the plumbing, electrical, etc. Bob was very responsive and went out of his way to do the renovations while keeping the toilet in place for as long as possible, since this is our only bathroom in the house.
    He was completely open to my ideas throughout the project, including my request for some nice wooden shelves, which came out beautiful.
    The only challenge during the project was scheduling. Since the tile guy wasn't available during the dates he was originally scheduled to work on our reno, we had a week of down-time, waiting for the project to wrap-up. 
    Bob makes himself very accessible to the customer, and it was a relief to know that I could text him if any issues came up. In fact, when we discovered issues with a slow drip from the new vent, he came right out and made changes to the piping in the attic to address the problem. 
    The  renovation cost is for everything except the cost of the new vanity and faucet, shower heads and bath hardware, most of the floor and decorative wall tile, and painting of the room. I paid for those expenses separately.
    In addition to my bathroom renovation, I actually had Bob handle a few smaller projects in my house: replacing basement windows and a storm door. Again, his guys did a great job.

    - Robin M.
  • A
    John and Mark did a great job putting in laminate flooring.  I have received many compliments.  It was not an easy job because the wall to wall carpeting was nasty and had been there for forty years or more.  They worked fast and all of my projects were competed in just over two days.  They were professional and friendly.  I plan on hiring them again in the future for a kitchen/bathroom remodel.  They are not only handymen but can also do a complete remodel.
    - Patricia M.
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Door Installers in North Andover

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