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Basement & Foundation reviews in Newton Upper Falls

  • A
    We called on a Friday, and the owner John called back in an hour or so. He was able to come by the house and look at the job that afternoon. He emailed a quote the next day. We talked to three other individuals about the job. One seemed very knowledgeable and had good recommendations, but he never provided a quote. One came by to look at the job five days after we called him and after we had decided to go with John. The third provided a quote in a timely manner, but John's was lower and covered more work. For example, we have a wall, and part of it needed to be removed when the new pipe was installed. John's crew rebuilt the wall, and it looks just as good if not better than before. They started the job on Wednesday, and they were able to install the new pipe in one day with a crew of four or five guys who worked hard to get the job done. The problem arose in January, and we were lucky to have it fixed before the next snowfall. John was around most of the time to oversee the work. A couple of guys had to come back on Thursday to rebuild the wall and regrade the lawn. We had a lot of ledge, and they did their best under the circumstances. It's tough when a sewer problem comes out of the blue, but we're really glad that we called Ieraci.
    - Paul B.
  • A
    When we called Matt we were in a bind.  The sewage way backing up into the house and my wife was days from having our first child.  I felt completely helpless.  I first started trying to clear the sewer myself.  I started with my hand snakes, then I bought a RIGID drain auger and tried to clear it for a few hours.  Then I brought in a professional drain clearer, who told me I had a collapsed pipe.  I started calling a number of people on Angies' List.  Matt was the first to return my call and provided the best price of the four contractors that I called.  We was also the quickest to setup an in person meeting.  From the beginning I could tell Matt was the smartest and the most motivated of the various excavators I met over the course of a few days.  
    Matt arrived on time and when he said he would arrive.  I was extremely impressed with his crew.  They were all very talented and continually impressed me with how they handled the difficult situations they encountered in my yard.  Kevin (one of the operators) was extremely talented.  The job turned out to be much more difficult than imagined as the sewer pipe was precisely laid in a bedrock trench from the house to the sidewalk.  As such, the crew had to follow the existing trench, which cut across my lawn to run down the length of a newly landscaped bed of plantings.  Neither my wife nor I could believe our unfortunate luck.  Kevin and Matt saved all of the plantings off to the side (in the middle of January) and we called our landscape designer who told us they were not going to make it.
    Matt and his crew removed all the old pipe and laid the new pipe.  Everything worked perfectly after that.  The job ended up being much more difficult than either Matt or I thought, but Matt was always focused on getting the job done right and stuck to the agreed upon price.  He never once showed any frustration or asked for anything else, even though I think he may have lost money on my job.  
    Matt saved us from a really bad problem, two days before my wife went into labor, and they saved and replanted all the landscaping (and it all survived).  I can say this with surety because of my delay in writing this review.  I cannot recommend Matt highly enough for what he did for us.
    - Ariella F.
  • B
    They quite wasn't seemed very professional. But, after calling in some other people, we decided that our problem was not what we needed and we didn't need to spend as much money as their quote. It wasn't that we felt that they were doing anything apprehended, I just think that with their best estimate was a problem for us. We very much liked their personalities and low key approach. There was no pressure at all. They absolutely seem to know what they were talking about.
    - Patrick O.
  • A
    The work was absolutely superb! They took their time to do everything right, letting the foundation, cement and water proofer dry properly before proceeding to the next stage. The appropriate wood pieces in the framing were replaced. The site was kept clean all the time, and their work was extremely well-organized. The quality of their final plastering was excellent.
    I dealt with many contractors over the years, but Marcello really showed superior professionalism, ideas and skills and his crew had by far the best craftsmanship. I am now preparing other projects that I will ask them to do. If they are busy, I will wait until he can take my projects.
    - Gonzalo F.
  • A
    They told me they would call me at 9:00 a.m. to give me the time that they would be coming that , yet the time was rather vague.  They actually didn't come until the afternoon. They did a good job removing the tank, but there was a little bit of damage to the flooring as they took it out of the house.
    They were very courteous and respectful, though.
    - Sara R.
  • A
    Overall everything went well. I had to wait a little for them to come back and do the pavers in our patio. However it is the summer and their busiest time. They came in when they said they will and did the job nicely:)
    - ROBERT Y.
  • B
    It went very smoothly. He responded immediately when called and was very proffesional. He explained everything he needed to do and performed his work deligently and was always available for any questions about the work.
    - Robert G Q.
  • A
    Excellent. His team was punctual, professional, and very sensitive to the fact that I had tenants there who were concerned about cleanliness. When I found a small area where water was still coming in, the team came back and covered the area at no extra cost. They stand by their work.
    - ROBERT Y.
  • A
    AFTER CONVERTING FROM OIL HEAT TO GAS, THE OIL TANK IN OUR BASEMENT HAD TO BE REMOVED AND DISPOSED OF IN AN ENVIRONMENTALLY SAFE MANNER. THE LAMB COMPANY DOES THAT. DOUG LAMB WAS PLEASANT TO DEAL WITH, SHOWED UP AS SCHEDULED, DRAINED THE REMAINING OIL IN THE TANK, AND REMOVED IT. SINCE THE TANK HAD TO BE CUT INTO PIECES TO GET IT OUT THE PRICE WAS A LITTLE HIGHER THAN WHAT I'D BEEN TOLD TO EXPECT FOR THIS TYPE OF JOB ($300). THEY LEFT THE SITE CLEAN WITH NO OIL SPILLS.
    - John D.
  • B
    unknown
    - Janice N.
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Foundation & Basement Contractors in Newton Upper Falls

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