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Appliance Repair reviews in Newton Upper Falls

  • A
    This company always has someone on call 24/7 They schedule you asap which has benn within 1-2 days depending on the urgency of the situation. They call when your service person is on his way Friendly, knowledgeable, excellent work!
    - nancy d.
  • A
    My food was going bad and it was an Emergency! Everett Appliance Service gave me a Same Day Service. The Technician called me 1/2 hour ahead before arrival & came on time. He pulled the Fridge out, went behind it and right away found the problem; he repaired the compressor part wire. He also vacuumed & cleaned lint buildup on compressor coils and Fan-motor blade. This Guy so Professional & Honest and I highly recommend him and I will use them again,hopefully I won't need them.
    - Hussein H.
  • A
    He opened up the dryer and noticed sensor dry was not working.  Suspects clogged vent.   He went outside to check the output at the vent and then said to get vent cleaned and if still a problem he would return without charging an additional service call fee.  He recommended a company to call to clean out the vent.  The company he recommended has all A ratings on your list.
    - Richard M.
  • A
    Water damage in floor and cabinet under sink had caused facade to droop and block the dishwasher. Jeff made a new cabinet and replaced flooring supports. He fixed the dishwasher wiring, added a switch box, and brought it up to code. Excellent work! it looks better than before the water damage.
    - KEITH C.
  • A
    Paul has always known what needed to be done to fix any appliance I have had. He has also told me how to save money in the past, by calling the original manufacturer of a part that I needed to replace and he knew the part itself had an extended warranty due to a recall issue.
    - Karen K.
  • D
    The original problem was identified and fixed somewhat fast. They came in right away and started working on the problem. So the response time was extremely good. They had to oder some parts so they came in couple of weeks after the initial visit and finished the repair. All good at that point.
    Now, when they finished their work the fridge started leaking water. I had to call them back and had them come in again. And that's where I was completely thrown off guard. The problem they said was that we were not closing the freezer door all the way and hence the ice was building up. Charged me $95 for the service call and left. The problem however didn't go away! We had to live with the leaking fridge for another three weeks or so. Had to call in the other company who identified the real problem at the back of the fridge (some small rubber part was loose and hence the water was dripping into the wrong place...).
    So in a nutshel it's not cool to charge $95 and then completely ignore the problem. At least they could've looked a bit more careful and try to understand why the ice was building up and then leaking. Dissatisfied!
    - Yevgeniy M.
  • A
    Communication was great.  Everything was done very professionally and timely.  I would definitely call Roger again for any issues with our central vac system and would wholeheartedly recommend him to others.
    - Olga K.
  • A
    they came, they saw, they conquered and i'm now happily doing all the laundry that has piled up and am enjoying zero sounds of water rushing into the machine and zero sounds and feel of pipes pounding and shaking the house! this is the second time i've called them and, not from the area originally, is the first company i feel comfortable calling again, and again ... like the kinds of ordinary reasonable companies that I grew up with in a small town. they left everything exactly as they had found it, no working mess left behind. they even picked up random towels that I had tossed on the floor to catch water that might drip. And, above all, even though the outside walkway has turned to mud sludge, they did not traipse any of it into the house as they entered and exited to the truck and such! love 'em! they're terrific. much appreciate their helpfulness and good work.
    - Elizabeth T.
  • A
    They are really nice people. They are very considerate people. The people who came to work on the washer and dryer went beyond the call of duty and pointed out ways we could make our exhaust system better. They are really good.
    - Arthur H.
  • A
    This was our second renovation project with B&B because of the outstanding job they'd done for us renovating other parts of the house. As we expected, Mark and Scott approached the work as if they were renovating their own homes. They never hesitated to take additional time to solve a problem in the best way possible, and frequently made suggestions that improved the overall outcome. As with the first project, they were either on the job, or if work was being done by one of their subcontractors (also first-rate), they followed up to make sure the work was done properly and as planned. If you're reading this, as we read other reviews before starting our first project, one important consideration is cost. We've found B&B prices to be fair. They're neither the least, nor the most expensive renovation contractors around. Most importantly, as the result of the way in which they approach their work, we've always felt that we've gotten more than our money's worth.
    - John D.
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Appliance Services in Newton Upper Falls

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