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Pet Care & Health reviews in Newburyport

  • A
    The staff took great care of our dog, Rudy, who had never been boarded before. When we picked him up, he was clean, well fed, exercised, and happy!  We brought our own food, which needed refrigeration, and that was not a problem.  He even came home with a giant marrow bone that he was working on.

    We couldn't have been happier with the great care and kindness the staff showed for our old dog.  We will definitely be back! I highly recommend the Bed and Biscuit!
    - Nan C.
  • A
    We like it. We finally found somebody that we're very happy with. They are very sensitive to the pets. They're patient with the pets. We have a very squeamish little doggie and they don't complain if she acts so like other places that will complain and then charge me more and not tell you ahead of time. We're just very pleased. The wait time is good. My husband called yesterday to make an appointment for Molly and he was able to get an appointment. If you call last minute, you might have to wait a little bit.
    - Maria F.
  • D
    They're just rude. They charge more because they said Molly tried to bite one of the girls and it clearly said on her card that she needed to be muzzled. They wouldn't tell me how long it was gonna be. They're definitely higher than other places.
    - Maria F.
  • B
    I have used this office for many years, and am generally pleased.
    Unable to compare prices, as I don't know what other vet offices charge.
    Office visit (brief) are $43.50 Routine-50
    Hyperthyroid panel-98.00
    Hospital day stay-24.00
    Sometimes there is a wait-usually no longer than 10 mins.
    Office staff are friendly, and I can usually get an appointment that day or the next which is realy appriciated when you have a suck pet.
    I give my Vet, Stephanie Solinger, an A+. She is knowedgeable, takes time to explain and answer questions in depth, and will check in on how my pet is doing.
    When I recently had to put my cat to sleep, she was exceptionally helpful in making a very difficult situation more bearable.
    - Donna H.
  • A
    These guys are great.
    The pricing is great. The professionalism is great. Their dependability and quality of service is wonderful. They are also very flexible with scheduling. I can't say anything but good things about this company.
    - Pete I.
  • A
    My cat was having a hard time walking so I brought her in to have the vet check her out. After a thorough check up it was determined that there is some arthritis in her hips and knees.
    Test were also ran because my cat has some kidney problems and the doctor wanted to see how things were going. (hence the large amount of money spent)
    Dr Salinger was great. She was very professional and explained everything to me. She told me about the several options available for treatment of arthritis. I am giving my cat some medicine for the arthritis and Dr Salinger explained how to administer the medication.
    - Ellen D.
  • D
    I brought in a very sick cat. They were kind and somewhat attentive during our initial 2 hour wait. I was asked to stay until the busy Dr. had time to provide a "services quote" which I had to pay before they would treat my cat overnight and try to save her life. The quote was $2200+ which I paid. After that, the promised call in the morning never came. Then the 8 am test was not performed. Finally, I went there at 10:30 a.m. and they did the tests but the Dr was too busy to provide results. Even an hour of waiting was not enough for them. Everyone was too cold and busy to talk to me or to give attention to my pet. They would not let her have her bed or any comfort. I had to DEMAND and be a jerk to get a Dr. to come and share the bad news that my cat had not improved. The Dr. was unapologetic and unkind. She was evasive with questions and offered no recommendations or comfort. She just wanted to the cat to wait in a cage there for another 40 hours at their exhorbitant rate. I left with my cat and brought her someplace where they actually treat animals and do what they promise. Bulger seems most interested in running credit cards. I actually saw them let a man leave with a dog who could barely stand, because the man needed a payment plan and could not overpay in full in order to get care. It was very disturbing. They refunded $1200 of my money after I started to leave with my cat in my arms.Truthfully, I would have been happy to pay them all the money if they had enough people, energy and sensitivity to be kind to animals and their owners. Sadly, they appear to be just a credit card processor for their owners.
    - RONNA C.
  • A
    The dog adapted very quickly to Robyn and the relaxed pet-friendly atmosphere; plus she looked terrific afterwards! In addition, I appreciated that I was given a choice of being present during the grooming or dropping the dog off. Am planning to return to the Canine Day Spa for future dog grooming and would not hesitate to recommend it.
    - marjorie b.
  • A
    They give incentive packages for SPCA animals who have been adopted at this facility and I like that a lot. They did a great job giving the shots, they were easy to talk to, they were really nice to my kitten when we were in there and I'd recommend them to other people in this area for animal care.
    - SARAH A.
  • A
    Veronica is just outstanding. I find her to be serious, devoted, trustworthy and dependable. She is also very flexible, accommodating my ever-changing schedule. She walks my mini-poodle and welsh springer spaniel and even leave a little journal entry to tell me how they did on their walks. Her prices are extremely reasonable and my pets go crazy with joy when they see her.
    - Judith M.
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Pet Care Providers in Newburyport

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