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Basement Waterproofing reviews in Natick

  • A
    B-Dry System M/E Inc
    I could not have asked for a more professional experience all-around.  Starting with our estimate, Don Fraser was fair and honest about the job.  He followed up, but was not pushy.  He was insistent on not cutting any corners on the job, but was able to consider cost and our needs.  I had to delay the job for personal reasons and they were very accommodating.  When the job began the team worked two long and hard days.  After seeing this job through completion, I now understand the level of professionalism that it takes to complete it.  The crew were true craftsmen and have unbelievable precision with very powerful tools.  The amount of concrete that was moved in and out of my place was astounding.  The team that was on site even made improvements that were not in the original plan, once they opened up the floor and saw what they were dealing with.  I commented to the team, multiple times, how impressed I was with them.  They worked in an extremely neat and expeditious manner, given that this is a very dirty job.  They hung plastic, floor to ceiling, and protected all of our valuables.  I really can't say enough about B-Dry and would use them for other services, without question.  This was the most professional organization that I have invited into my home to perform work.  A huge thank you to the whole team for making a dry basement a certainty in my house.  It will really add to the value of our home forever.
    - Christopher N.
  • A
    Ben's Construction Inc
    It was great. Ben's crew was there on time on the days they said they would come. They cleaned everything so well you would never know they were there. We had the work completed last fall, and every time it rained I would run out to the sun room to see if there was a leak. Not a drop. Would recommend Ben for everything. 
    - Heidi K.
  • A
    Drycrete Waterproofing
    The experience was excellent in all respects.
    Jason returned my calls promptly and showed up on time. Jason's customer service ethic was way beyond our expectations. For example, our main sewer pipe was propped up on a paint can and a 2X4. Jason went to Home Depot and purchased and installed  hangers to secure the pipe. In addition, he removed an old slop sink and installed a backstop valve for us. This was all done at no additional cost, though I did offer to pay extra. His crew worked carefully and did their very best to minimize concrete dust (which is nearly impossible to do). I highly recommend Jason for any basement waterproofing project and would most definitely hire him again. Please do note - as indicated above, be prepared to be left with a fine layer of concrete dust, so I recommend you take whatever precautions you can take to move items out of the area.
    - Richard S.
  • A
    Rescon Basement Solutions - NH
    It was easy to schedule and appointment for an estimate to finish our basement. It is a big basement and we want to build an office and a full bathroom plus play area and man's cove. Ray came to talk to us at our house. He is very nice, pleasant and knowledgeable person. We also got two other estimates from other companies we found on Angie's List. We decided to hire RESCON to finish our basement because we loved the reviews on AL and we liked the service they offer. They use nonorganic material and there are no issues related to mold and smell. The price sounded right too. It was a little below the other quotes after they applied a 10% discount from AL and and additional 2% promotion that was going on in June. Plus they offer a life time warranty. After we hired them, we had two other meetings, one to determine the plant of our new basement and another with the construction manager. We will meet again to decide the details and material and the work will start at some point in November.
    - Tatiana R.
  • A
    Value Dry
    This is my second experience with Value Dry. I originally had work on my residence but this time I had my mother's house done. Larry Trainor was very helpful and has followed up with questions every 2 years after initial installation. Both crews were thorough and left the site clean and neat. They took the time to walk me through the installation process and explain the equipment to me.
    - Dianne M.
  • A
    Drycrete Waterproofing
    Very professional. Straightforward about the risks and benefits of different approaches to our problem; did not try to up-sell us at all. The work was done quickly and efficiently, and we have thus far been quite happy with the results.
    - Rebecca S.
  • A
    American Dry Basement Systems/Mold Pro Inc
    Overall a good experience. They did quality work. Their price was very competitive, after negotiation. They came back when I asked, so great follow up. They were very informative and knowledgable, explaining everything to me clearly.
    - eileen c.
  • A
    Custom Concepts
    Overall, Isaac did an excellent job. He responded quickly to our initial call and was very personable and professional. Seemed to have a good sense of what work needed to be done to correct our drainage problem, and his suggestions were similar to those given by others who came to estimate the job, but his price was less than 1/2 others quoted. Promptly emailed me an estimate and was able to schedule the job within a few weeks. Unfortunately, one of his machines was in the shop, so the job was delayed a bit, but Isaac kept in touch about scheduling and we were in no rush, so this did not present a problem. He completed the job as described above and cleaned up nicely behind himself/his crew. Since then we have had several big rains with no water in basement nor standing behind house as it used to. Cost was exactly as he had estimated.
    - Mary Lucia G.
  • A
    Pioneer Basement
    Pioneer is very professional and was a pleasure to work with.  They were always on time, friendly and answered all of our questions.  It was easy to schedule the work and they stuck to their schedule.  They did the work for a reasonable cost and the quality was great!  They completed the job as they said they would and cleaned up after themselves.  Our basement looks great!  They also take credit cards, which is a great offering. I would absolutely recommend Pioneer!
    - Heather S.
  • A
    Bonanno Construction Inc
     This company did everything they said they would do and much more. A few days  after the job was done,my dehumidifier crapped out while the cement and stone were  still drying, bobby bonanno showed up later that night with two of his kids in his truck and replaced mine with a much better one that took care of everything. this is typical of this company...go the extra mile, stay the course  charge reasonable rates, and  provide great service as well as  followup. Its very clear his men, many of whom have been with him for years respect him and the customers as well. they take huge pride in their work and are really wonderful to work with. And just when I thought I couldn't be any more impressed I heard Mr Bonanno speak spanish to two of his men to clarify something then speak italian to three others ! This fellow sets a new standard  for 'communication' .  And did I mention his sense of humor when my 200 yr old drain pipe broke in the middle of the job ? You are in very good hands with this remarkable team . I cannot wait to have them return for some beautiful masonary work in the back yard. 
    - mary c.
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Waterproofing Contractors in Natick

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