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Flooring reviews in Millis

  • A
    Maize Restoration & Remodeling
    After receiving numerous estimates from local contractors I was beginning to feel a little overwhelmed.. I had envisioned roughly doubling my homes living space, adding a second story on. many of the contractors were not responding, or seemed like they had no idea what they were talking about. Once I met Chase, everything changed. He was professional, courteous and very knowledgeable regarding my dream remodel. He was able to coordinate everything down to a science. All of the guys all had the same professionalism as Chase, the owner. It was truly an amazing experience, the quality of their craftsmanship and their ability to get the work done on time exceeded all my expectations. I would urge anyone thinking about remodeling their home to choose Maize Restoration and Remodeling.
    - Bryan S.
  • A
    Mike's Maintenance
    Excellent. The place looks brand new. We have not moved in yet, so we gave Mike the key and he worked steadily until it was all done. He texted and phoned us throughout the process and sent pictures to show us the progress. He brought in an electrician and a plasterer and supervised their work. We stopped in every few days and we are thrilled with the results.
    - STEPHANIE W.
  • A
    Elite Wood Flooring, Inc.
    I had met Tim Newman with his prior company and had him put in a hardwood floor in a small cottage in Chatham. He really knows his business, he had given us great advice on alternatives, did everything he said he would and did it at a fair price. Even when we had a small issue with the floor because the cottage had no AC or humidifier (not Tim's fault in the least)  he came back and promptly took care of the problem and now the floor is great. Tim has gone off on his own and started Elite Wood Flooring, Inc. and when we had extensive damage from ice dam problems last winter I had not been comfortable using any of the flooring contractors I had interviewed since the repair would be tricky because of different types of oaks, etc. Even though this work was off cape, I took a chance and asked Tim if he would come up and do the work. We had the same great experience...Fair price, excellent workmanship, Tim (and Elite) did what he said he would and the guy who Tim sent to do the work was a real craftsman. Next, I'll be scheduling the refinishing of the entire first floor with Elite and have no doubt that the work will be excellent.
    - Jim M.
  • F
    National Floors Direct Inc
    Absolutely terrible.  DO NOT use this company.  They advertise "next day installation".  Ended up waiting MONTHS  - they kept making up excuses why they couldn't come - back order, too busy, water damage to the stock, etc.   They gave me a hard time about getting back my deposit so I just went with it.  What a mistake.  The workers did not speak any english, they ripped out the trim on the floors and nailed them back in!  They look awful.  But the biggest complaint I have is the quality of the floors.  They are so bad.  After two years they are all scratched up, the finish is coming off in patches, all discolored.  They look really bad.  Every time I call they pretty much say "too bad" or tell me to take pictures and send them in, someone will get back to me.  Of course nobody does.  This is a shady company.  Go ahead and google them - you will see nothing but bad reviews.  I wish I did before going with this company!!!
    - Kerry M.
  • F
    National Floors Direct Inc
    Horrible horrible.  Use anybody else.  After placing our initial order, it took MONTHS for them to install ( always some excuse - out of stock of the product, truck carrying product broke down, water damage to the product, etc.)  After it was finally installed, they did a sloppy job.  they nailed the baseboards back in place, and after a few years, the floors look TERRIBLE.  All scratched up and finish coming off.  They won't return my calls.  do not use this company, truly terrible.
    - Kerry M.
  • A
    SOS Home Services Inc
    Working with Sander and his team is always a pleasure.  The men are very professional and do a great job.  Team was always respectful of my family and I.  The finished product looks great - both bathroom and kitchen.  I would use this team again without hesitation (in fact this was our second major job with them).
    - Melanie L.
  • A
    Tesoro Floor Coverings
    There was an issue with the scheduled installer (non work related injury) that prevented him from coming on the scheduled date.  Jerry brought in additional help to complete the job on time.  This was my first HW floor install so I'm not sure how critical I should be.  I would rate the quality A- because they missed a few areas with the wood putty to cover some nail holes.  Additionally, upon completion, we did not get a chance to inspect the floor with Jerry.  It would have been nice to review the completed work together.  However, Jerry was very attentive to the replacement installation team and was in contact with us throughout the project. Overall, my experience with Jerry Tesoro was positive and I would recommend his services. 
    - Michael C.
  • A
    Franklin Tile Carpet One Floor & Home
    Their salesman Shawn gave us two quotes, $5,900 for the best quality he had, and $3,000 for a much lesser quality. After obtaining a quote of $3,900 from someone else for an in-between quality that seemed nearly as good as his best quality, we were going to buy that, but Franklin offered us the same wood or another alternative that we liked better for $3,500, which we bought. The wood was delivered a little over a week later, and the installers came 4 days after that so the wood would have time to adjust to the humidity in our house. They removed and took away our existing wall-to-wall carpeting, including the tack strips, then did a beautiful job on the installation, working very carefully and skillfully, and completed the job in one day. We're very pleased with our beautiful new floors! We're also happy that Shawn stayed in touch by calling us the day before the wood was delivered to confirm that, and again before the installers came to confirm them as well. He also called after the job was completed to make sure everything was to our satisfaction. In all, a very pleasant experience, and I would recommend them for any flooring or floor covering.
    - William L.
  • A
    Craig's Home Repair & Renovation
    Craig gets my highest possible recommendation. He is far, far above most contractors in my mind. His work is very high quality and his prices are very reasonable, especially when you consider how fast and productive he is. I've seen other contractors slow way down when they're paid by the hour but not Craig. He's delightful to work with and easy to communicate with in person or by phone or by e-mail. If you're anywhere near my house in Millis, MA I will gladly give you a tour of the many things he's worked on around here over the years. Based on my experience, I call him first for anything I want done and I've never been disappointed by him. (I have been disappointed by other contractors so I know the difference.)
    - Dan W.
  • A
    Veteran Floor Covering Inc
    The work they performed went very well. The tile work came out great and so did the bamboo floors. The cork flooring had a manufacturer's defect(the squares were not cut perfectly straight and caused large gaps). Since it was a glue down floor they had to put the squares down(we did not notice the gaping until they laid down the 3 row). To make a long story short, Mike Russo(the owner)went out of his way to assist me in getting a refund from the cork manufacturer. He also is the tile installer and does a great job. He is meticulous, super detail oriented and takes pride in his work. The reason that the final cost was higher than the estimate was due to the fact that my wife changed her mind on a few things in the bath.
    - KAI V.
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Flooring Installers in Millis

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