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Appliance Repair reviews in Millis

  • A
    Automatic Appliance Service Inc
    This is the third time in 8 months we've called Automatic (our new house has a lot of old appliances). Every time has been an excellent experience. 
    When our fridge was on the fritz, Pam and Jim were helpful in diagnosing the problem to try to avoid a visit but eventually we found one was needed. I like their clear, up-front, flat rate visit charge. When the tech arrived, he found that the fridge had experience the equivalent of a stroke and although it was limping along, would not be worth repairing. There was no push to sell me parts or anything new which eased the pain of having to replace the fridge. 
    When we called about a malfunctioning washing machine, we figured out over the phone that considering the age and model of the washer (a repair-prone one), it did not make sense for a tech to even make a visit. It was nice to not have to spend money on a visit to learn we needed a new washer.  
    Finally, this past week, our oven stopped lighting consistently. The repair tech diagnosed the problem in 5 minutes and quoted  us the cost of a new part with a helpful story about replacing the same part in his stove (the same model) every couple of years. He provided the information we needed to decide whether to prolong the life of the existing stove or start shopping for a new one. Again, no pressure to make a sale or even make the repair. 
    In each instance, everyone I worked with was very pleasant, helpful and professional. There were never any surprises and the few times that I've had to leave a message, I've been called back very quickly. My only complaint is that they didn't leave a fridge magnet or business card so I have their info handy the next time we need to call (because we will need to!), and I won't hesitate to call Automatic again.
    - Jesse M.
  • A
    Burow Appliance Service
    Bill showed up on time and was able to determine the problem within minutes.  Unfortunately the dryer was not fixable.  Bill took the time to explain exactly what was wrong with it and why it was not worth fixing.
    - Reid A.
  • A
    Same Day Service Company Inc

     I thought I was going to have to spring for a new refrigerator since I already knew that the compressor fan was completely dead and the coils were caked with 15 years of dust and grime (who knew you had to clean them) so I assumed that the compressor was probably shot too but thought it'd be worth it to take a gamble on a service call just in case I was lucky.    Alex from Same Day Service showed up with an assistant in training and cleaned the coils and replaced the compressor fan right away after I approved what I think was a fair quote. He also provided me with a brush and showed me how to clean the coils in the future, explained what probably happened and now, hopefully, everything will be back to normal once the refrigerator recycles...(it was). 

    From my initial telephone call to Same Day Service for an appointment,  to Alex's courtesy call from the road that I was his next stop to his wonderful service and pleasant personality, I was very impressed with the whole experience from this company, not to mention that I am probably going to save a lot of money not having to buy a new refrigerator. I will definitely call  Same Day Service again if an appliance needs repair.

     


    - Jim M.
  • A
    FRANK'S APPLIANCE SVC
    Great, he had the part on his truck and the repair was quickly done.
    - Mary B.
  • A
    Same Day Service Company Inc
    unknown
    - Lewis B.
  • A
    Northeast Appliance Pro's Inc.
    .
    - Robin S.
  • A
    S. G. Brody Landscape
    This review was attached to the wrong provider in error.  Please delete.
    - Reid A.
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Appliance Services in Millis

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