Sherman's Appliance & Refrigeration Service

A 133 Reviews

Founded 1962 • Angie's List since July 2010

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
Insured
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Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM

Company Contact

Melrose

Melrose, MA 02176

Description

Fully Insured Family owned business. Excellent reputation. Repair all major brands. Phones are always answered and we are happy to answer your questions. Marc has been repairing appliances since 1979. Please call us if you have a question....

Verified Reviews

133 Total Reviews
Reviews by Rating
A Rated
113
B Rated
4
C Rated
7
D Rated
4
F Rated
5
Read reviews by category
appliance repair (128)small appliance repair (7)appliance store (2)plumbing (1)
Showing 1-10 of 133 reviews
C

RATED

10/21/2020

The initial visit was fast, but then it took several weeks and many phone calls to get him back to finish the repair. Also, no discussion about charges until the final bill which was probably more than the appliance was worth. Had I known that upfront, likely would have just replaced the unit. Also, he spent a lot of time talking and complaining about unrelated topics. Not very professional and wi...

DESCRIPTION OF WORK
Dishwasher Repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/05/2020

A

RATED

09/25/2020

Good, I got my dishwasher fixed and put into position as it hadn't been before when it was originally installed -- so, actually it's better than before!

DESCRIPTION OF WORK
Dishwasher door

CATEGORY appliance repair

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/22/2020

A

RATED

04/05/2020

Arrived when promised and fixed my problem. Thank you.

DESCRIPTION OF WORK
Gas oven repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/18/2020

B

RATED

01/08/2020

ask about service charge before you hire it is higher than average for below average work

DESCRIPTION OF WORK
refridgerator repair

CATEGORY appliance repair

COST $190

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/02/2020

C

RATED

10/03/2019

Washing machine is fixed, but the company was really unprofessional, was not clear about a timeframe for when they would arrive (I had to take a whole day off versus just the morning), and they left a large scratch in our hardwood floors.

DESCRIPTION OF WORK
washing machine

CATEGORY appliance repair

COST $425

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/12/2019

A

RATED

09/03/2019

Went great! They scheduled the appointment quickly, and figured out the problem within the first 5 minutes (a utensil that had dropped into the oven.) The repairman removed the utensil, cleaned the oven and put everything back together. My interaction with Sherman Appliances was so much more efficient than dealing with a large service company trying to handle a warranty. Would highly recommend the...

DESCRIPTION OF WORK
Diagnosing the cause of an oven fire

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/23/2019

A

RATED

02/19/2019

This guy is great!! He answers his phone, he shows up when he says he's coming and did the work quickly at a fair price. He was going to be late when bringing a part and he called to apologize. He then showed when he said he would arrive. If only everyone was as professional! Marc Sherman is a treasure!

DESCRIPTION OF WORK
Dishwasher would not fill and run

CATEGORY appliance repair

COST $241

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/19/2019

SERVICE PROVIDER RESPONSE

A treasure:) Thanks for the kind review. Marc.
A

RATED

12/28/2018

I called Marc who returned my call in 30 minutes. He thought it seemed to be a fan issue. Since I had back-up fridge in the basement he was able to order the fan and come 2 days later. Unfortunately I misunderstood one of his questions so it wasn't the fan. He thought we'd need a new fridge but then he literally got inside it and listened. He heard a grinding noise and realized that the gear that ...

DESCRIPTION OF WORK
The fridge part of my 14 year old Kenmore fridge was no longer cooling. The freezer was fine.

CATEGORY appliance repair

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/28/2018

SERVICE PROVIDER RESPONSE

Thank you for the nice review. Have a Happy and Healty New Year. Marc
A

RATED

04/06/2018

Mark is very knowledgeable in many aspects of appliance installing and repair. He did a quality job. We felt the total price was higher than we anticipated but to be fair we should have asked up front.

DESCRIPTION OF WORK
Cooktop & Fan installed

CATEGORY appliance repair,small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/06/2018

Images

Photo for Sherman's Appliance & Refrigeration Service - Melrose, Melrose, MA - 36980708
A

RATED

03/05/2018

They called before coming out. By then, the refrigerator was cooling and freezing somewhat. they diagnosed a blocked compressor drain. Cleaned the drain and realigned the bottom freezer draw so that it would close tightly. Was about an hour's work. Cleaned up well after the job. The refrigerator is working well now. Would definitely use them again.

DESCRIPTION OF WORK
Our refrigerator stopped working - would not cool or freeze. I found Sherman's on Angie's list and called. He made an appointment for the following morning to come out and look at the refrigerator.

CATEGORY appliance repair

COST $188

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/09/2018

Services Offered

Repair gas stoves, electric stoves, dishwashers, garbage disposers, washers, dryers, trash compactors, air conditioners, space heaters & commercial cooking equipment.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes