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Skylight Installation reviews in Medford

  • A
    Ranch Roofing
    I got five estimates before having the roof done, all from companies that were highly rated on Angie's List.
    One was much higher, but the rest were pretty much inline. I ended up going with Ranch Roofing because they price was in line with the rest, they use quality products and don't charge extra for removing/installing new skylights. (Mine were 15 years old, so it was highly recommended that we replace them at same time to prevent leaks in the future).
    Bob O'Sullivan, the owner, was extremely responsive and accommodating. He showed up before the job to measure the skylights and make sure he understood the scope of the job, then was there when the crew showed up in the morning and came back to inspect the job.
    The whole roof was done in a day because he had a big crew (about 10 guys) that easily got it finished before the sun set (in early December).
    I would use them again.
     


    - James F.
  • A
    Renaissance Carpentry
    My wife and I decided to add a skylight as part of our bathroom remodel.  We called Dave Parsons at Renaissance Carpentry since he had done an exceptional job on some of our previous renovations (skylights, deck, window repair).  Dave responded promptly and came over to look at the job the next day.  He and his son showed up early on the day of the installation and, after getting set up,  immediately started cutting the rough opening from the inside.  There was blown-in insulation there, which involved considerable clean-up efforts before he continued with the framing and skylight installation   After the skylight was set in place, Dave reinsulated the areas beside the frame and finished the interior areas with sheetrock and joint compound.  He then came back the next day to sand and do the second coat of joint compound. 
    Overall, we found Dave to be highly knowledgeable, responsive, efficient and generally a pleasure to deal with.  That the new skylight came through Hurricane Sandy 3 days later with absolutely no issues attests to the quality of his work.  We plan on using him again during the remainder of our bathroom renovation. 
    - Stan H.
  • A
    Innovative Contracting Services Inc
    In the process of researching contractors to re-do our roof, we contacted a variety of different companies. ICS was very responsive to calls and emails, always getting back to us the same day. In our extremely busy lives, having such easy access to a courteous and knowledgeable customer service rep made all the difference. Not all contractors function fully yet on email and if they do, they often unreliably check the account and thus don't always reply in a timely fashion, but the guys at ICS always wrote back quickly, for even the smallest question or concern.
    In getting the estimate, ICS gave us a printed sheet with very specific details of what they proposed for our house. We had two options, one to fix an immediate issue on its own, and the other to get the entire roof re-done. Even though we knew that ICS stood to gain much more from us by re-doing the entire roof, I trusted them when they went through the various reasons why patching just the bad area would end up costing us more in the long run and wouldn't be under warranty. The guys who came for the walk-through were very knowledgeable, kind, courteous and relaxed. I never felt like they were trying to up-sell us with anything or give us anything beyond their honest assessment of what we needed and what their best recommendation was. ICS definitely takes their customer service very seriously, which is not something we could say about some of the other vendors we have worked with.
    ICS was very organized throughout the process and followed through by answering tons of questions and articulating the full process to us beforehand. On the two work days that it took for them to complete the job they were on time and sent a big crew of guys to do the work. Everyone who we encountered was polite and respectful of us and our home and they were careful with things like existing bushes.
    Overall it was clear that ICS took the time to do things right. Our existing roof had been done cheaply by a previous owner, with corners cut and patches done shoddily. ICS removed all the bad patches and installed the new shingles perfectly and quickly. The front of our Victorian home has some unique decorative wood shingles and the crew had to remove some to fix the flashing on the porch roof. The team took the time to individually cut new wood pieces to match the pattern. When we arrived home from work we noticed that actually the pattern was done incorrectly, and after we showed our rep how it should have been done, he had the guys out the next day to remove and re-create the pattern, no questions asked. This meant a lot to us because many companies would argue with you or try to get out of fixing it, but ICS accepted their mistake and quickly and smoothly made it right.
    With the installation of our skylights, ICS was very careful in cutting the holes in our roof. Although we agreed that their responsibility was only for the outside of the house and that we would be responsible for having someone frame out the inside ceiling around the glass, when we arrived home, we saw that ICS had gone out and purchased wood framing to match the rest of the trim in our house and applied it to the interior frame edges of the skylights. This was totally unexpected and above and beyond what we had even agreed upon. It really seemed like they wanted to please us and put in this extra work to do that.
    As a final kind gesture, ICS even left us a free pile of roofing shingles and water-guard sheeting for a pet house that we were building.
    From being extremely easy to communicate with, to being super flexible, to doing high quality work, and to going above and beyond to help us in any way that they could, ICS was an excellent partner, a trusted resource and a team of skilled craftsmen that made our re-roofing project stress-free and successful. We will definitely use them for additional construction projects in the future.
    - Katie N.
  • A
    Renaissance Carpentry
    All the work was done extremely well.  The rooms now look beautiful.  Dave and all of the people on his team were extremely personable and easy to work with.  He kept in touch with us daily so that we knew what to expect and were up to date on the progress.  There were a number of issues that made the work more difficult that were due to people other than Dave, and he dealt with them all very professionally and with good humor.  In addition, Dave and everyone on his team made a special effort to keep our living space clean while a lot of extremely dusty work was going on upstairs, and this made our lives much easier during the renovation.  We are planning to hire him again soon and would recommend him for carpentry or renovation of any kind.  We have worked with other general contractors, big and small, and have not found anyone who is as good as Dave.
    - Tracy N.
  • A
    Renaissance Carpentry
    Dave Parsons called back promptly and came within 48 hours to look at the job. He gave us several options for the design of our deck, and completed the work on time and on budget. While he was here, we had him install a new skylight and replace a number of old windows, both of which were completed in a timely manner. We are thrilled with the quality of his work, and recommend him to all of our friends when they need similar work. We would definitely hire him again.
    - Stan H.
  • A
    Premiere Roofing & Remodeling LLC
    Exceeded my expectations in terms of timeliness and quality.
    - John A.
  • A
    Ranch Roofing
    Overall, a great job.
    - arlene f.
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Skylight Installers in Medford

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