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Clothing Alteration reviews in Medford

  • A
    Astgik's Tailoring & Alterations
    My Mom needed an outfit for my daughter's wedding.   She had a beautiful three piece gold suit in her closet that hadn't been worn. The jacket fit perfectly but the top and skirt were now too big.  Astgik took in the sides of the skirt, took in the front of the top, raised the shoulders, and added straps to hold the bra strap in place.  She did a great job.  The suit fit my Mom perfectly after the alterations. The day of the wedding my Mom looked stunning in her gold suit.
    I also want to comment on the shop being closed. I contacted Astgik's the day before she was heading out on vacation.  She gave me the first appointment for the Saturday she returned.  That was perfect.  Went in on July 11th and my Mom's suit was ready on July 24th.
    I know where to go in the future if I need alterations.
    - Yvette T.
  • F
    Terribly. We brought in my husband's outfit for a wedding we were going to more than a week in advance, so we'd be sure to get them back in time. I picked it up 2 days before said event, and the woman gave me back Someone Else's neck tie and insisted that I/We were wrong and that was the tie we brought in. (It wasn't).
    She argued for a half hour that she hasn't made a mistake in 23 years, and blathered on about her flawless ticketing system. She just repeated herself over and over, so I gave up (because I had an appointment I was now late for) and brought my husband back in an hour or so later to discuss it with her.
    When you only own a handful of ties in the first place, and it's the only one you have that actually goes with the suit you have to wear, you know what tie is yours and what isn't. We even offered to bring her a photo of my husband wearing said tie, but she would have none of it. This lady lied to our faces and refused to even entertain the thought that she might be wrong or make any kind of effort to look for it. It was like talking to a wall.
    As a result, we had to go shopping for a new tie immediately, and the woman refused to take her tie back (for it's rightful owner to pick up).  So, either that poor guy had to go through the same thing we did, or he is wearing our tie instead. Totally frustrating experience!
    Don't bother with this place. There are plenty of other cleaners that can get the job done right, and this customer service was ridiculous and awful. We told the woman we would not be back.
    P.S. if you're the guy whose yellow tie we now have (and did not wear), drop us a line! We'll gladly give it up.
    - M. W.
  • A
    Astgik's Tailoring & Alterations
    Astgik understood the problem immediately and  sewed a beautiful double seamed strip that goes perfectly with the other detail on the coat, and had it ready for me in just a few days.  I was amazed.  She is an intelligent, extremely capable seamstress.
    - Katherine R.
  • A
    Francesca's Collections
    The sales girls were extremely knowledgeable and helpful. They assisted in locating merchandise not in stock available at other store locations. Sales girls were totally devoted to providing premium shopping experience. Highly recommend.
    - Sara N.
  • A
    Astgik's Tailoring & Alterations
    My wedding was less than 10 days away when I got it back from the original seamstress. I had lost about 10 lbs since I purchased the dress. The loss was pretty even around my body, but the alterations only took in the waist, and a bit too much actually. I now had a strapless dress that was too large in the bust and when I raised my arms well - everything came out! If I wore the dress this way, I would not be able to raise my arms (dance) or do a dip in the first dance my fianc? and I had paid a lot of money on in dance lessons. The hips were so wide and the dress was looking awful and making me feel like the ugliest bride. I called Astgik in tears and she told me to go to her store immediately. I did and she picked out every single thing I, as the bride, saw wrong with the original alterations! She instantly made me feel better, and made me realize I was not just being an "insane" bridezilla. No, in fact there really were major issues with the dress! She was so very professional and talented, I went back less than 2 full days later and it was done and it was PERFECT! She steamed it and packed it up in a bag and my very real emotional breakdown was averted. Highly, highly recommend!
    - Kate M.
  • A
    just as I wanted it
    - Mary J.
  • A
    - karen p.
  • A
    Prices were low, quality and service were good.
    - Stephen C.
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Tailors in Medford

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