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Flooring reviews in Manchester

  • B
    Lux Renovations LLC
    Overall, the installation of the Owens Corning Basemen Finishing System by Lux Renovations went well. Be flexible on the start time of your project. Our project was expected to start 3 months after we signed the contract and we had to wait an additional month+ for them to start and the construction takes longer than the 2 weeks mentioned in their ad. Our Project Manager was very good. Listened to my concerns and made verbal adjustments with his team however, any changes you make to your project along the way have to be written down on their drawing/sketch/rendering otherwise they probably won't get done unless you stay on top of the work being done each day. There was a disconnect between Sales and the Installation Team. There was one area that the Salesman said they would take care of, but when the time came to start the project, the Project Manager advised us that would not be the case. Then the drawing for the bathroom and placement of the waste water pump was off significantly which could have meant the bathroom wouldn't be added, but we worked with their plumber and thankfully came to a resolution. The waste water pump was moved to the other end of the bathroom which gave us a few more square feet in the bathroom. It just makes it a little harder to get into our crawl space. I will say the basement looks much nicer than it did, much more functional and nice without the mildew/mold smell. Just be prepared for a little "sticker shock", but in the end, I'm glad we did it.
    - Thomas P.
  • A
    Downs Hardwood Floors
    It went well with one hitch. Sanding the poly off a light hardwood like maple can miss tiny spots which means that the stain has small white patches where poly still remained. Rather than scrape and re-stain those spots, Phil told me he preferred to re-sand the room, which he did at his expense. The job went 5 days instead of 4 but I had no issue with that. Additionally the floor boards were somewhat separated, so Phil made sure that the gaps were stained with a thin brush, once I said this was my preference. Finally, I had wanted adjust the stain color before he started, and he did so. I would hire him again.
    - Anita B.
  • A
    Hometown Carpet and Flooring
    From the very beginning my experience with Hometown Carpet and Flooring has been extremely pleasant and fulfilling. It all began with a most knowledgeable and professional salesman. He was on time for my appointment and answered all my questions, even the ones I thought were a bit naive. He did not pressure me at any time into making a decision, as many sales people do. He brought more than enough samples with him and explained, in detail, the differences between each one.

    Once installation day arrived, I was so excited. We had the furniture moved the night before, and again they showed up on time. The installers moved along at a good pace transforming my house into a showplace. I am still so excited about my new beautiful wood floors. Several of my friends and relatives have already complimented me on the new floors.
    - Diane W.
  • A
    AJ Rose Carpets & Flooring
    From the minute we walked into the showroom in Saugus, MA through the installation in our home, everyone was courtesy, extremely helpful and very professional. Their product selection was outstanding and the pricing was very reasonable. The installers who came to our home were right on time and completed the install in the time they told me it would take. Having spent 30+ years in the construction industry, I can say without reservation that the installers are top notch. I would not hesitate to use AJ Rose in the future.
    - Albert C.
  • A
    This is our SECOND time using Jeff and his team. He is amazing! We first used Jeff when we purchased our home in May 2015. He came into the house and gave us his honest opinion about what the hardwood floors needed. Others had come in and said, "yes, replace everything!" Jeff came in (punctual, easy to schedule) and said that they were in great shape and could easily be spruced up and protected by just a buff and a coat. We had him do the entire house and the floors look fabulous! At this time we also had him replace carpet with new hardwood floors in one bedroom. The bedroom has a very large and long closet and he worked with us to keep the cost down by finding us pre-finished hardwood planks instead of using unfinished hardwood like the rest of the room because it would have been much more expensive. The space look great!
     The best part about Jeff- HE JUST DOESN'T DO HARDWOOD FLOORS! I reached out to him again when we needed new hardwood stair treads in our basement and a basement floor. I did my own research on the materials that I wanted for the basement and approached Jeff who said he would have recommended the same materials. He then got me an amazing price per square foot and once again his installation charge was completely competitive. The stairs are impeccable and beautiful. He prepped the subfloor to my specifications (bleached, cleaned, vapor sealed and leveled). The basement floor looks great as well! His attention to detail in adding in a shoe molding made it look awesome. (No other contractor we interviewed had mentioned shoe molding.)
    Both times his crew was punctual, professional and respectful. They are ALL extremely skilled at what they do. Jeff and his team were in constant communication with me throughout the project to ensure it was to my satisfaction and immediately addressed any questions I had. 
    I can't recommend Jeff and his team enough. Also, yet another perk of working with Jeff is that he stands by his work. A stair tread leading into the bedroom where he installed hardwood floors back in May became loose and he sent someone over the NEXT MORNING to fix and secure it. No questions ask. No charge.
    - Erin R.
  • A
    RJL Construction
    In all regards Bob was responsive, punctual, professional and excellent to work with. His skills are very good and I can count on him to do the job right. He is also pleasant to work with. He answers my messages and questions quickly, and the subs he brings are very good. I feel his prices are fair (this is not my first job with him) and he stays with a job until it is done even if it means juggling other jobs. I referred him to friends who needed an extensive repair after a fire and they were happy as well.
    - Anita B.
  • A
    Hastings Floor Covering
    From the beginning, (visiting the store) to the completion of the work in my kitchen the experience with Hastings was nothing but positive. The salesperson, Christine was extremely knowledgeable and helpful. Of the four floor covering stores I went to, Hastings had the best price for the product I was looking for. On the day of the install, the installers arrived exactly as scheduled and completed the job within the timeframe they told me it would take. They were professional and very attentive to details. Everyone was extremely courteous and professional. Having spent 39 years in the construction industry, this is a company I would highly recommend without hesitation.
    - Albert C.
  • A
    TAOZEN FLOORING - Taozen Services
    From the time that we contacted Tao to the time of the work done was about 6 weeks, but that was due to other conditions that needed remediating before the workers could start the job at our home.  Once here, the two men were fastidious and well mannered; it was not a hardship at all having them work here.
    - LESLIE B.
  • A
    Very well. glen and his crew arrived the first day. i was surprised glen left, and then only the crew of 2 was left (this worked out fine, he just didn't tell me that's how the job would get done). the crew cleaned up very well each night (except one night, i had to dust the stairwell and the floors had not been cleaned of saw dust). glen said it would take 3-4 days, and it took 4.5 (they were here full days monday - thursday, and 1/2 day friday). there was some little baseboard flaking that happened due to their machines, and they painted over those spots very well (i had extra paint - and gave it to them, at their request). they were a polite crew and worked hard.
    - TOM D.
  • A
    - PETER K.
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Flooring Installers in Manchester

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