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Find Top-Rated Manchester Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Manchester

  • D
    All went well the late summer when we hired them to place a cap on our chimney. However, when the cap literally blew off in December they were very slow to respond. Luckily no one was injured and our roof wasn't damaged! We had to make several calls and were promised several dates during which the cap would be replaced. We made it clear that we wanted the owner to put the new cap on rather than one of his workers. He finally sent over two men to replace the cap (after we left a message saying we wanted our money back). He still NEVER called us back, came to the door to talk to us, or acknowledge the problem . Due to the lack of professionalism we now need to hire another professional to ensure the new cap was installed properly. It is a major safety risk.
    - Catherine P.
  • F
    Master Chimney Sweepers
    He broke part of the chimney and charged me far more that the quote.  They kept changing the appointment date and time.  Not good to deal with and not local.  I felt HAD!  and they wouldn't take a check.  Needed to be a credit card then and there.  Couldn't wait to get them out of our house!
    - Everett M.
  • A
    Marblehead Chimney
    David is a professional through and through.  I cannot say enough good things about him.  He did a thourough inspection and cleaning of our chimney and provided us with valuable insights and advice.  He took his time and his assessments seemed honest and fair.  I highly recommend this company for all of your chimney needs.
    - Dana M.
  • A
    Cape Ann Chimney & Hearth
    We have done business with this family owned and operated company since 2000 when we purchased our first wood stove from them.  Bob Boulter is extremely knowledgeable about pellet stoves and was able to recommend a stove that met our particular needs in our lower level so perfectly that we purchased a second pellet stove for the second level of our home a few years later.  Since then, they have done our annual cleaning and pellet delivery as well as a couple of service calls.  Cathy runs the business and Bob does the sales and service along with one or two long time employees. 
         I gave them a "B" in professionalism because sometimes the business phone is not answered when they are open (but they always call back).  With only a handful of employees, they cannot always get to the phone.   I also gave them a B because they have a dirty job and their clothes are sometimes have soot on them from a previous job - I guess thats to be expected.  (They do a good job of protecting my floors when they are doing the cleaning in my home - they just can't help but get it on their arms and clothes)
         One other note about being flexible - we like to have our pellets stored under the stairs to our front door.  Although this is a more difficult delivery for them, they are willing to put them where we want them. 
         They have been a  pleasure to do business with for 13 years and more to come.
    - Cheryl S.
  • A
    The Fireplace Doctor
    We bought our house in the winter of 2011/2012, and the inspector we hired for the purchase took a cursory look at the fireplace and chimney - enough to satisfy us that it was in general working order.  We used the fireplace over the first winter, and decided to have it cleaned and inspected by a fireplace/chimney specialist before the next winter season.  We purchased an Angie's List coupon for The Fireplace Doctor at the end of March, and scheduled the service for the end of June.  The contractor arrived on time, and did a very thorough and tidy job, leaving the work area completely spotless.  They also wrote out a list of recommended repairs and updates for us, along with estimated costs.  These repairs and updates were not unexpected - our purchasing inspector had also noted that repointing and a critter/rain cap would be necessary in the future.  We plan on undertaking these repairs in the future, as budget allows.  We will consider The Fireplace Doctor for performing these services, but we will compare their quote for these services with other providers.
    - Dana Spang- M.
  • F
    His work continued to leak and ultimate caused a fire in our house as water leaked through to the electrical wiring. I have talked to him and he has said he will refund my money but I have not received any of it yet.
  • A
    Marblehead Chimney
    Well. He was unable to do very high chimney pipes above third story roof
    - Camilla B.
  • A
    Up Yer Flue Chimney Sweeps
    - sally p.
  • A
    Marblehead Chimney
    Outstanding job.
    I have the company scheduled to cap the chimney..
    - Virginia F K.
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Chimney And Fireplace Contractors in Manchester

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