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Chimney & Fireplace reviews in Lunenburg

  • A
    Outstanding! Mike and his crew showed up on the time that was scheduled and they were professional and did outstanding work...they were so careful about keeping the place clean. I was truly impressed and I taped his business card to my calendar for next August...so I call for my next cleaning appointment.
    - Gregg C.
  • A
    Brad was professional, communicative, and warm from the initial phone call through the follow up. He thoroughly explained how to clean the stove and spent extra time answering questions. He was extremely informative, respectful and helpful. Service provided was clean, timely and detailed. Overall an unexpectedly great service experience!
    - Lindsay H.
  • A
    The professionalism and service provided was impeccable.  I was provided with a thorough explanation of services provided, as well as given very fair estimates on chimney repairs that need to be completed.  I have already contacted On Duty Chimney to come back to install a steel liner, and will use them again in the spring to replace the brick and masonry on the chimney.  I highly recommend On Duty for any chimney cleaning and repair services.
    - Lee B.
  • A
    These was really a great experience.  The Emener Chimney office constantly kept me aware of when the initial inspection & estimate would take place - & they were there at the time they said they would.  The Office dispatcher even suggested that whether I agreed to have them do the work or not, when I scheduled the inspection/estimate, she suggested to also schedule the actual date for the work to be done, which was brilliant.  My wife & I both, and usually out of the area, and our time is valuable.  Emener totally gets that.  The communication was outstanding.  The actual work was totally professional - efficient, prompt and well done.  The price was fair.  I'd hire this Company again in a heart beat.
    - Charles & Sandy A.
  • F
    I used this contractor who advertised in our local paper, Action Unlimited, that he delivered seasoned firewood for $250/cord. Since we burn approximately 4-5 cords per winter in our woodstove to heat the house, I decided to give this new contractor a try as we are frequently purchasing firewood. I provide this background as a way of saying that I am very familiar with what a cord of wood measures given the amount we use for our home. While most firewood providers will deliver within a couple of days of contacting them, Mr. Dutcher asked me to wait over a week until he could deliver on a Sunday. I decided this was not ideal, but acceptable, since I already had wood to burn.  However, based on my first conversation with Mr. Dutcher, I wasn't 100% sure he would again contact me about a delivery time as he seemed a little wishy washy and terse on the phone. So I followed up again in another week, and we set a time for delivery on a Sunday morning. 
    He showed up relatively on time with a very small truck which he alleged held one cord of wood (I had requested two). Since I had a million kids over from a sleepover that morning and didn't have time to quabble, I accepted his first load though I was skeptical of the amount as it appeared significantly short of a cord, and he then came back an hour later with the second 'cord'. In the meantime, my husband had seen the first cord dumped out, as well as a friend picking up her kids. Both thought the amount of wood in this first cord was not a full cord.
    We questioned Mr. Dutcher upon his return and he was adamant that he had measured it all out and that he had provided us with two cords. Being honest people, we paid him the full $500 for the two alleged cords since it was hard to argue with wood just dumped out all over the ground. However, we stacked it that day ourselves, and, following the guidelines for measuring cordwood, the end result was that we were short by a full 1/3 of a cord. I called Mr. Dutcher the next day and left a message with the stacked measurements and requested that he deliver what was owed to us. I never had a response.
    I have since found a more reliable firewood provider, and will never again use Mr. Dutcher's so-called services. I really felt conned out of my money by this guy. Not to mention he had no interpersonal skills and no decency to right the wrong, or even call me back.
    Thanks Angie's list for a way to provide this feedback!

    - Clare L.
  • A
    Mike helped us inspect and repair a number of chimney related issues we were having on our recently purchased (and very old) home. It was a pleasure to work with Mike, and frankly I don't think he charged us enough for all the work he did on our three chimneys/four flues. Mike came to see us on two separate occasions. On the first occasion he inspected our four flues, showing me exactly where there were some trouble spots (and there were - this is a very old house!) He cleaned out the bottoms of the shared chimneys and replaced a rusted off chimney clean-out door with a nicer aluminum model. We then had him back to install a chimney cap on our two-flue chimney (to prevent the buildup of debris in the house) and repair a rusted out thimble on our wood stove chimney (the thimble is the joint where the flue meets the wall.) He selected a very nice replacement thimble for us and did a great job modifying the wall to hold the larger (safer) thimble. During his visits, he shared all of his useful observations with me about the state of the chimneys, including some important but unrelated observations about a soft spot on the roof and a place where an animal had chewed through. He also took the time during the inspections to show us the flues and the trouble spots he saw in our older chimneys. Mike was prompt and courteous on all occasions. He did the work he said he would, and he did a great job. He shared a bunch of valuable information with me about what he saw and what I should look out for, and I learned quite a bit about our home and safe chimney use in the process. And lastly, he didn't charge us nearly enough for all of his labor - I would have expected to pay someone else twice as much for all of the work he did for us. We've had a number of tradesmen come through for different types of work, and Mike's work ethic and attitude has been the best I've seen so far. I couldn't be happier with his work.
    - Andrew H.
  • A
    unknown
    - Elizabeth A.
  • A
    unknown
    - Jack S.
  • A
    The office kept us constantly updated on date of estimate/construction/repairs. Mike was efficient! Job very professional!
    - Charles & Sandy A.
  • A
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    - Robert G.
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Chimney And Fireplace Contractors in Lunenburg

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