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Roofing reviews in Ludlow

  • A
    NextGen Construction Service Inc.
    It went very well. We ran into problems with the roof trusses, they didn't fit. Rene was great to work with it turned out that the truss company made a mistake with the dimensions. Rene contacted the truss company and there representative was at the site the next day with Rene and I figuring out a solution. Everything else went as planned. I would definitely call Rene for any future work.
    - William H.
  • A
    Clean Machine Power Wash
    I was very impressed with Clean Machine. The crew was very professional - on time, polite, and very thorough. The service was performed on a very hot and humid day. Consequently, the house dried very quickly, leaving behind some residual streaking. I called Power Wash and Mike the owner came by to personally inspect the job. He concurred that a follow up rinse was in order and had a crew come back for a quick touch up. In addition to the house, we had the roof, which had several moss covered spots, cleaned at the same time. The roof is now clean and moss free and looks many years younger! I had other estimates for this job. The estimate from Clean Machine came in the lowest. I am very happy with the job they did and would highly recommend them. Be sure to use the coupons they provide on Angie's List to save a few extra dollars.
    - Cathy J.
  • A
    Jayott General Development
    Mr. Martowski and his worker showed up on time, were professional and finished the work in 4 hours. I have a big two story house. I had received two other estimates close to $400.00. I will be calling them this fall to clean the gutters. They are a reputable company and I recommend them! I am a retired law enforcement executive, and feel I am a pretty good judge of character.
    - James M.
  • A
    Dave Lane Building and Remodeling
    They quickly and efficiently cleaned out the gutters and gave us some advice on other items they noticed. The smoke detector was about twelve feet up over a stair case and was difficult to get to. They were able to remove it for us. Otherwise we would have to call someone every time the battery needed changing.
    Polite, professional folks and we will continue to work with them.
    - Roseann C.
  • C
    Adam Quenneville Roofing & Siding
    The roof install was perfect. No problems and the job was done when they said it would be. However, the gutter guards were not installed. They have made multiple promises to come and finish the job, but no one has shown up. I've also left messages that were never responded to.
    - Sarah M.
  • A

    Doug Beyer and his helper arrived on time and began working immediately.  They were both very professional and polite.  They worked on my home and shed for approximately 4 hours.  My husband and I were very pleased with the work they did.  They were easy to work with and I was able to use PayPal credit to pay for his services!  

    I plan to use their service again next year.  I highly recommend Jen Pressure Washing.

    - Paula C.
  • A

    At original consultation Eric immediately went onto our roof to check out what needed to be done. (I met with 5/6 companies to get the right fit and feel, 3 did not even go to roof ?)

    Eric wasn't so much a sales person, but a person who does roof/gutter installations.I didn't get that hard sell feel, and this is what really set him/them apart.  I had done some prior research and he considered all that needed to be done and conveyed the details to me.  Things I was fuzzy (which was several things as I had never bought a roof before)  on he clarified. 

    The contract was emailed promptly, on 12/8th...the service date was 12/19th. 

    The morning of, crew arrived at 7/715am and they were very courteous (great personalities). They knocked to let us know they were there, and as someone else noted in their review they asked if we needed to move our car from garage. They set to work at 8am, we returned at 3/330 pm and they were cleaning up (a material setup to form a shoot from the roof to the dumpster was used to funnel the debris, and this helped keep everything neat and easier to cleanup in the end). Since we were having our holiday party the next day, I called Eric that am to inquire about the dumpster, which he thought would be picked up on Monday, as the dumpster company wasn't open on Saturdays. He made sure they came Friday afternoon, and removed the dumpster even before we returned at 3/330pm, what great customer service! . 

    I didn't get the pleasure to meet Roy, but it was a pleasure to talk with him on the phone.

    We received a 4-Star coverage warranty, it was suppose to arrive in 2 weeks, approx. That should have been around the 1st of the new year. I contacted Roy 1/25th (giving them 4-6 weeks a reasonable amount of time for paperwork to be processed) and Roy  replied the very next day noting he had contacted CertainTeed, and the warranty should arrive no later than middle of Feb. It arrived on 2/9th.  Normally this doesn't happen, but encase you hire them, WE HIGHLY RECOMMEND IT, should the warranty try to pull a Houdini, just let Roy know and he'll find it.

    Thanks again for our beautiful new roof.

    - Jacqueline C.
  • F
    Dave Lane Building and Remodeling
    This was the worst experience I have ever had with a contractor, despite being Angie's top rated contractor.  I can't imagine how this contractor is the top rated contractor on Angie's list, unless he paid a number of people to join and write fake reviews.
    Contractor arrived 2 hours late, which did not necessarily bother me as I was working from home but might bother others (1st red flag).  After looking at the properties, the contractor decided he wanted $6,100 to clear the snow/ice dams from the 3 properties, but would take $5,500 if I paid cash (2nd red flag).  That's $1,833.33 per house ($300 for the snow and $1,533.33 for the ice dams), which I am well aware is very high, but I was in a tight spot and needed the work done immediately.  We discussed the scope which INCLUDED removal of snow/ice from the walkways and decks below.
    When they were almost done with the 2nd house, the contractor decided to let me know (via text message) that he messed up when giving me the price and that I would have to remove the snow from the walkways and decks...yes the snow/ice that THEY threw off the roof onto decks and walkways that were completely cleared before they started their work.  Long story short, I gave them $4,000 and told them to leave after they were done with the second house.  They had cleared the snow from all 3 houses and cleared the ice dams from 2 of the houses.  I gave them more than I felt they deserved because to be honest, I don't need the aggravation of arguing with a contractor and 4 laborers by myself, in the dark...and it's only money...I'll make more.  This contractor on the other hand will never make anymore money from me or anyone that I know.
    I wish I could upload pictures to this review to show the mess they left behind.  They left the entire season's worth of snow/ice accumulation that was on the roofs on the walkways/decks below (depth varied but about 3-4 feet).  They buried walkways, decks, trash cans, grills, GAS METERS and GAS VENTS (from the furnaces and hot water heaters).  I am lucky they didn't kill us. 
    After they left I spent 6 hours after work (6pm-12am) with a snow blower, shovel and ice scraper and one of my tenants (luckily one was home and came out to help), clearing the walkways to the front door so tenants could actually access their apartments.  The following day I spent 9 hours with my tractor/bucketloader clearing out bulkheads, gas vents and gas meters and walkways to the rear doors.  Of course by that time their mess had frozen solid and my tractor was barely able to cut through the ice, but luckily I have access to heavy equipment to do some of the work.  I then spent 6 hours shoveling out decks last night.
    To put the cost into perspective, I was able to get a tree service out with a boom truck the following day to complete the ice dam removal on the 3rd house.  Remember, $1,533.33 for ice dam removal with a crew of 4 laborers and ladders...I paid $400 for the same job using a 2 man crew with a boom truck.  Last I checked the overhead associated with a $100k truck is much higher than that of an F-250 with some ladders on it, but somehow it cost me about 1/4 the price of Dave Lane Home Improvement. 
    To be somewhat fair, it wasn't even the ridiculous fee that made me dissatisfied.  I knew I was paying a premium when I agreed to pay it.  What put me over the edge was trying to change the price after the price had already been negotiated and leaving 1/3 to 1/2 the job to be done by me.  Pushing snow off a roof is easy with gravity on your side...shoveling that same snow off the ground below is most of the work!!!!!
    This contractor is dishonest and the work is does is shoddy!  Do not believe the other will regret it.
    - jason b.
  • A
    ASG Seamless Gutters Inc
    They were on time and completed the work in the contracted time. Had another contractor do this work for two years before this date and always had problems right after they completed the work. Would highly recommend this contract!
    - Vicki T.
  • A
    David Miner Exterior Improvements
    Dave and his team were completely professional. He explained the entire process throughout and was able to fix a problem that had stumped others for nearly a year. The roof looks great, and water no longer pools in the center of the flat roof over our addition.
    - Michael M.
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Roofing Contractors in Ludlow

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