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Find Top-Rated Lowell Firewood Companies

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Firewood Company reviews in Lowell

  • F
    We had made arrangements for the wood to be delivered on Saturday and the owner called and rescheduled for a couple days later.  They said they had to be paid in cash and  they did not have a receipt to give my husband upon delivery of the wood. The wood was clean and looked good.  I stacked the wood over the next two days and the wood was short over 1/2 cord (closer to 2/3 cord).   I have been stacking and burning 3-5 cords of wood a year for 10 years and I know how to stack wood and measure the stack.  I called and spoke with the owner and he told me it was impossible that I was short wood. I invited him to my home to see for himself.  He refused and explained how they fill a basket 3 times for each cord and said I got 9 baskets.   I explained to him that in Massachusetts 9 baskets is not 3 cords of wood -- a wood stack of 384 cu ft is.   He finally relented (still refusing to come measure) and said he would send my receipt and refund me for a half cord ($137.50. This was a little less than what I was shorted, but I accepted this to resolve the situation.   Three weeks later -- no receipt and no refund.  My husband called him back to inquire about the receipt and refund and was told we wouldn't be getting them.  We will be taking him to small claims court and filing a complaint with the attorney general's office.  I was disappointed that this company failed to live up to our agreement and fulfill the remedy they had promised.  The wood was good quality but I was shortchanged about 20% of what I paid for and I do not like the way the owner basically called me a liar and stupid when I called to let him know I was short. 

    I would like my refund or, using this company's measuring system, my 2 baskets of wood!
    - Cheryl C.
  • A
    - Jodi J.
  • A
    Healey Tree Works LLC
    - Lia T.
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Firewood Companies in Lowell

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