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Chimney Sweeping reviews in Lowell

  • A
    Jim Gaffney showed up on time and gave me a detailed explanation of what he would do and the price for the service, which I thought was reasonable. When done, he pointed out issues that I should address and gave me a couple of referrals for me to follow up on. I was very happy.
    - John B.
  • A
    SuperiorAir Duct Cleaning
    Very good explanation of what he was doing and how he was going to do it. Cleaned up very well when done.He ran late getting there but was very effective in communicating why (traffic) and when he would be there.
    - Robert C.
  • A
    Master Chimney Sweepers
    Matt did a great job cleaning the fireplace and chimney. He also suggested what kinds of fires we should have in our 1880 fireplace which was very helpful information. He also checked out the chimney from the basement, attack and roof and pointed out what kind of repairs we could face in the future.
    - Don C.
  • A
    5 Star Ventilation
    These guys cold called me and said they had tons of positive referrals all over the web. I did my homework and these guys are the real deal! They actually made a promise and over delivered. Lynn the office manager was so helpful and made my appointment within minutes. On the day of the chimney sweep I was waiting for them to tell me I needed more work, but that didn't happen the technician left me with my receipt and was on his way. Not leaving a trace of soot on my white carpets. I am still in shock and will be using this company every year for now on. I even referred them to my mother and brother in law.
    - Walter A.
  • A
    Mr. Gaffney called me back soon after I left a message for him.  We agreed on a time for him to come out to the house, and he showed up early and was able to do the job right then and there.
    Mr. Gaffney was very knowledgable about his work and had a good sense of humor.
    He cleaned out all of the junk that had accumulated at the bottom of the un-capped chimney over the course of about 80 years.  He then removed a large squirrel's nest which was sitting on top of all the dirt and debris that had blown into the chimney.
    He then attached a new clean-out valve to the chimney.
    He did all of this in about 1 hour and for a VERY reasonable price.  I would absolutely call him again.
    - Cheryl M.
  • A

    I have been a homeowner for twenty two years and I first used Mr. Gaffney's services to repair one of the fireplace dampers in July 1993.   Every service since that time, I have always been very impressed by his thorough assessment of the house and I have always felt much safer knowing that he has reviewed and evaluated my home.   I would not want any other Chimney Sweep servicing my home.

    Mr. Gaffney has always performed a very thorough inspection, ensured that I have the appropriate safety devices (smoke and carbon dioxide detectors and they are located correctly.    

    He is very prompt, provides an explanation of how the mechanicals work and he is extremely neat.  

    On my street, Mr. Gaffney is the Chimney Sweep of choice.  I would highly recommend his service and for safety sake don't delay in ensuring that your chimney is ready and in good order for the first fire of the season!

    - Carolyn D.
  • A
    We love this guy! We don't know much about chimneys, but he's very informative and has provided great tips.  Last year was our first year in our house, and he did a full inspection and installed a cap.  He's definitely punctual (usually early, actually), and does a great job. 
    - Kristin S.
  • A
    I called about getting a quote to clean our fireplace chimney and received a call back right away.  We made arrangements for him to come out the next day after he determined what time would easily fit into my work schedule. He arrived a little early and immediately started the job.  He spread drop cloths over my living room floor to prevent soot from staining anything in the room and explained exactly what he would be doing.  He inspected our dryer vent setup and explained how we could determine when the dryer was not venting correctly.  The work was done quickly and efficiently with no traces of dirt or soot anywhere.  When the chimney cleaning was done he informed us that the chimney was leaning away from the house and it would need to be repaired quickly.  He explained possible causes and solutions and referred us to a mason for assessment,   Mr. Gaffney was genuinely concerned about the chimney issue and went above and beyond to help us find a solution. He voluntarily returned to my home that evening to discuss it further and bought an outside dryer vent cover that he had noticed we needed when he did the dryer inspection. Then he called us back after we met with the mason to find out how it went!  Mr. Gaffney knows how to provide excellent customer service.  It is obvious from the first call that he wants to help his customers in whatever way he can - from trying to accommodate the customer's schedule, to educating about fire hazards, to how to build a good fire,  I would not hesitate to call him again. 
    - Peter B.
  • A
    Jim Sullivan Masonry
    Called Jim to come and remove my moms wood stove pipe from the chimney
    and plug it up and do a sweep of the chimney. Arrived on time and was
    very professional. Would defiantly use his services again.
    - christie f.
  • B
    Greater Boston Chimney Sweeps Inc
    Chimney cleaning went well and no mess was made. The technician even cleaned out our wood stove and took apart the top inside parts to clean them piece by piece. He had to cut the top baffle in half in order to get it out to clean all the soot off it. He said that normally the baffle comes in two pieces, but this one didn't, so I guess it wasn't a big deal to cut it. Anyways, the wood stove is burning better than ever, so we must have had a lot of soot in the chimney. The orignial scheduled time moved for some reason and we weren't notified until that morning, so I had to make arrangements at work to leave early in order to get it done the day we wanted. There had been a recent storm that I think created some emergency services they had to deal with, but hopefully next year they stick to the assigned time. We used a $20 off chimney cleaning coupon that was available from them on Angie's list, so orignal the price of $175 was discounted. We would try this company again next year.
    - Elaine N.
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Chimney Sweeps in Lowell

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