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ALEXANDER DOYLE LLC

in business since 1958

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Zip Code

About Us

on Angie's List for 12 years

ALEXANDER DOYLE CO. is a fully licensed and insured company. We are profficeint in all types of roofing including copper, slate, shingles, rubber, standing seam, tar & gravel. We also clean, repair, build chimneys, and do all types of gutters including aluminum, copper and wood. I am also on the Advisory Council for Certainted Roofing Products. EPA R-I-18398-10-08026 exp. June 24 2015. Weather Bond Rubber roofing Certified installer all enployees are OSHA 10 Training

Contact ALEXANDER DOYLE LLC

Phone Number

(617) 522-6116

Address

20 Brookley Road P.O. Box 300849
Jamaica Plain, MA
02130

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Ratings and Reviews for ALEXANDER DOYLE LLC

F

Review: Roofing Service
3 years ago

Six years ago Alexander Doyle replaced the roof on our triple decker. While his bid was the most expensive of the 3 we received, we went with him because he said that he would guarantee his work for 10 years. Since the roof was replaced, when it rains water now runs off the back porches and also off the front of the house, instead of the side where the house is pitched. This may or may not be due to his roofing work; we haven't been able to determine this yet.

The problem with this company is their attitude and lack of customer service. The first time I called recently and spoke to Jennifer in the office, she said that someone would call me back. Five days later having not heard from them, I called again. A day later Alexander Doyle called me. He was argumentative from the start. He informed me that he had been to the house to look at it earlier in the morning but never contacted us so that we could view and discuss the situation with him. Jennifer apparently didn't write down the issue with the front of the house when I mentioned it the second time I called. Alexander Doyle first suggested that I didn't tell her. Then he said that he could come back out to look at it again but completely refused to let us know when he would be here. When I pressed him on this, he hung up on me. He completely lacks professionalism. Stay away from this company!
Services Performed
- Roofing
A

Review: Roofing Service
5 years ago

Repaired a roof

It was great, he returned my call the next day. His guys came and had the project finished In two days. They cleaned up nicely. My only issue I asked for an estimate on a smaller side project and have not heard back.
Services Performed
- Roofing
A

Review: Roofing Service
5 years ago

Repaired shoddy roof work done by previous roofer which was falling apart after only eight years. After the previous roofer told us that our warranty had expired, we called Alexander Doyle. We would give an A++ rating to him if we could.

Alexander Doyle was a pleasure to work with. He viewed roof damage the same day he contacted us and had a crew onsite 8am the next day which happened to fall on a Saturday. The roofers were polite, patient with my questions and extremely tidy. They examined the entire roof to make sure there were no other issues. Highly recommend Doyle LLC.
Services Performed
- Roofing
A

Review: Gutter Cleaning Service
5 years ago

I have used a Big Deal for Alexander Doyle for gutter cleaning.

He did his work and it was fine. They did a good job. My gutters were clean. The price was good.
Services Performed
- Gutter Cleaning
B

Review: Gutter Cleaning Service
5 years ago

I purchased a deal to have my gutters cleaned, though the work was not completed.

I had purchased a deal to get my gutters cleaned, but was called later by an employee and told they do not service my town. Their page could be more explicit on the service area, but Angie's List should also have some functionality for not making offers that cannot be completed. My payment was quickly refunded.
Services Performed
- Gutter Cleaning
- Roofing
A

Review: Gutter Cleaning Service
5 years ago

Alexander Doyle and Co cleaned the gutters of my house.

I used a big deal coupon to save on the service. Originally I considered asking them to fit a gutter guard, when some other expenses came up and I had to delay this project, they were responsive and scheduled the cleaning promptly.
Services Performed
- Gutter Cleaning
A

Review: Roofing Service
5 years ago

cleaned gutters

went well, cleaned gutters. cleaned debris from yard.
Services Performed
- Roofing
F

Review: Gutter Cleaning Service
6 years ago

I purchased a Big Deal from Alexander Doyle.

I had bought the $125 voucher for gutter cleaning with Alexander Doyle -Gutter Cleaning (up to 200 lineal feet) Only $125! Coupon Code(s): 906840-1 Coupon Expires: October 7, 2014 on October 7. I had received a message on my Angie's List account that day from Mr. Doyle, indicating he could come today to do the job. I wrote back asking him if he could call me to confirm timing. I never heard from him. Let me give you a bit more of an idea about our property: Last week, my husband and I closed on and moved into our town home, which is an attached single family. We share a wall with the town home next store and their gutters are connected to ours. Surrounding the entire home (both properties) there is no way that the gutters measure over 200 lineal feet. When I did the neighborly thing by offering the gutter cleaning to my neighbor, I thought I was doing the right thing and being nice. My neighbor has been so friendly and accommodating since we moved in last week and we wanted to repay her for her kindness by cleaning her gutters too, since she's done so many generous things for us. Yesterday, Thursday, October 9, I called Mr. Doyle at the number he gave in his message (since he didn't contact me like I asked him to about timing) to ask a question about my order. Since mine & my neighbor's gutters are connected and run all around the same building, they measure no more than 200 feet altogether, I asked Mr. Doyle if he would be willing to clean all of the gutters on the perimeter of the same building? He gave me a definitive "No". He told me he couldn't do that job because my neighbor was not an Angie's List member (maybe she is?, She might be. I don't even know that so, I'm not sure how he would. ) If he did cleaned her gutters too, it would be giving a fringe benefit to a non-Angie's List member. I explained that we share a roof and homeowners insurance and our gutters are connected. I asked him to clarify: In order to have her gutters cleaned, would she have to pay $125 and become an Angie's List member? He said yes. I told him that I didn't want him to do the job, that I would get someone else to do it and that I would report him to Angie's List. We joined Angie's List so that we could read real reviews from real people and purchase deals on services that we would need for our new home. Because, we are first time homeowners, we don't know much about who to go to for repairs, construction, landscaping and things like gutter cleaning. Because Mr. Doyle's deal was for 200 lineal feet, I did not feel out of bounds in asking if he would clean my neighbor's gutters too, especially because they are attached to mine. If hers aren't clean, mine will be clogged too. I was disappointed at his lack of customer service and am requesting a refund for this deal.
Services Performed
- Gutter Cleaning
B

Review: Gutter Cleaning Service
6 years ago

Alexander Doyle Company cleaned my gutters.

I had no problems at all with them. They did what they came to do. They made some suggestions on things that could be done. How to fix a gutter that is damaged. As far as the work that was done, it was satisfactory. He did say that he would send us an estimate on fixing one of the gutters that is damaged and I have not received that yet. He did not really follow through on that. They came promptly. I would use them again.
Services Performed
- Gutter Cleaning
A

Review: Gutter Cleaning Service
6 years ago

Quick response rate - i was really happy

Great work - I'd recommend them to my friends
Services Performed
- Gutter Cleaning

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ALEXANDER DOYLE LLC

Compare quotes from up to 3 roofers!

About Us

Review: Roofing Service

Review: Roofing Service

Review: Roofing Service

Review: Gutter Cleaning Service

Review: Gutter Cleaning Service

Review: Gutter Cleaning Service

Review: Roofing Service

Review: Gutter Cleaning Service

Review: Gutter Cleaning Service

Review: Gutter Cleaning Service

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