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Find Top-Rated Hudson Marble & Granite Companies

There are 11 top-rated marble & granite companies in your area.

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Marble & Granite reviews in Hudson

  • A
    Great. A common problem I have as a single woman is getting a call back. I got a call back within 4 hours. They were so polite, dependable and they did amazing work. They didn't rush through it and took pride in their work. I would recommend them with no hesitation.
    - Jill C.
  • F
    I visited SMB to talk about granite tops for my two bathrooms and my kitchen. The woman behind the counter should never be allowed to work with customers. Every time I tried to ask a question, she interrupted me and gave me what she thought was the answer. I said I needed help and some education and she immediately assumed I didn't know anything about the differences between the options - which I did! She never ASKED me what I needed. At one point to illustrate an answer I didn't need, she took me to look at samples. What I wanted to know was when a store quotes a price per sq ft does that include installation or just the granite itself. So I started to ask by saying: "When a store says $35 per sq ft - BAM, that's as far as I got. She immediately interrupted me and said: "You won't get that here". I didn't care about the price only what was included. So upon hearing her rude interruption, I turned around to walk out but stopped and turned back to her and said: "You really need to learn to listen to your customers before you give an answer you THINK they want". Then I turned around and left. I will never go back and I will tell everyone I know not to shop at SMB. Horrible customer service!
    - SHELLEY H.
  • F
    Sudbury Granite has the worst business practices of any company I have ever dealt with.  Their practice is to only charge you for the actual square footage of your project, which sounds like a great way to save money.  The problem is, they will use even the areas of granite that would be "waste" for other companies to maximize each slab which will leave you with an unacceptable finished product.
    My first visit to Sudbury Granite did not go well.  Despite having an appointment, I was practically ignored and left without picking out granite for my project.  After doing a ton of research on my own, my second appointment resulted in me picking granite for both a kitchen and 1/2 bath remodel.   I was shown slabs for approval.  As the company  must really be pushing their sales team  to minimize waste, I was told that the bar area would need a seam.  I asked multiple times as I did not want a seam on the bar area and told that it would almost certainly need a seam once it went to templating because of it's size.  Although it is not what I wanted, I was told that it would probably be the only way to do it.   It wasn't until I discussed this with my contractor that he informed me that the measurements were well within the ability to cut it in one piece.   He returned to Sudbury Granite with this information and my bar top was thankfully cut in one piece.  Had I not had a contractor willing to fight for me, Sudbury would have given me an inferior product by misleading me with inaccurate information. 
    Unfortunately, the bad business practices did not end there.  When picking granite, I was show 2 slabs with a vein running diagonally across the far corner of the pieces.  Again, templating was discussed.  In most places, that would have been a waste piece, but I was told that they would be able to stick that piece under a cabinet where it would be hardly noticeable.  We discussed two possible corners to put it in.  When the granite was delivered, however, the vein was running right through the center of my island!  That is the one place I had emphasized would be unacceptable. 
    The company was immediately called by my contractor but dodged his phone call for days.  He finally had to go down to Sudbury Granite to get anyone to talk to him.   Not only did the owner indicate that my contractor's business did not matter to him since he ran a "7 million dollar company", he was completely unwilling to take any responsibility for fixing the product.    When asked if he would accept that in his home he replied that he was there when the island when it was templated, but since the vein wasn't tagged he used it.    The two problems with this statement are 1. It is not the customers fault if the salesperson fails to tag the slab properly, and 2. He continued to use an unacceptable piece just to save himself a few bucks. 
    I've had to resort to stopping payment and dealing with this through my credit card company.  Here's the real kicker... In reviewing the charges with the credit card company, I realized that Sudbury Granite charged me for the counter top for the 1/2 bath that I NEVER received.!  ( I was told it was taken off the order, but it never was)  Just think, if they had done the job correctly, I never would have caught that
    In compiling information for my credit card dispute, I've had 2 granite companies come in to give estimates.  Both have stated that the granite never should have been cut that way and that they have heard many of these complaints about this company.  Now that I have found another company, I can't even begin to  tell you the difference it is to deal with honest people that are invested in supplying the best finished product possible.   Find an HONEST company and a good contractor.  Both are invaluable.
    - Elizabeth H.
  • A
    They came out beautiful. Javier's crew was meticulous measuring and making templates, and they were on time and professional. the price was great, with no extra charge for the edging I chose. I will be calling Javier soon to talk about bathroom counter tops!
    - Ellen W.
  • A
    They where excellent. It was beautifully placed. And it only took them one day. They were professional in there work. Very highly skilled. They worked like professional craftsmen. The price was reasonable.
    - Christina D.
  • A
    - Susan T.
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Marble & Granite Companies in Hudson

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