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Window Replacement reviews in Holden

Real People ~ Real Reviews ~ Real Results

  • From my initial meeting with Phil Coleman,owner, to the installation, everything was very professional. The windows that were installed today (10/31/18) are very high quality (triple pane) and sealing the window system in place was done with great expertise. The new windows open easily and there is a screen on the outside for ventilation. The original windows were in a steel frame embedded in the concrete foundation and the windows were no longer able to close for a tight seal plus some of the window panes were cracked. Our basement will be much warmer now. I had trouble finding a company that would do this small job but Phil said no job is too small for them. I would highly recommend this company-they do big jobs and small jobs. Phil presented copies of several reference letters that were very impressive.
    - Samuel K S.
  • Other than weather-related delays, the project went smoothly. I used Capitol Siding because a former neighbor had their house sided by them, and the result was beautiful. Our house came out equally well. Having had a house I previously owned sided by a not so reputable company, the difference was like night and day. The trim around our windows was perfectly mitered, the way it should be. All of our awnings were replaced to their original positions, and the gutter installation was definitely the work of a gutter pro. We thought the price was very reasonable, and this company stands behind its work as NO DEPOSIT is required--the full amount is due at the completion of the project. Unheard of in the contractor business! I would highly recommend Capitol Siding to anyone looking for a fair and honest contractor who performs quality work.
    - Janet A.
  • Not well - spent $10K and doors leak, have ice on interior and major drafts. They’ve been out 3 times - admitted that insulation, caulking inside and out not done - but not fixing properly as we still have ICE on inside.
    - Nick T.
  • The price and the quality of the windows were reasonable. However one of the windows was damaged during installation and all 5 screens did not fit. In addition, the team did not clean outside after the completion of the work. We have notified Doug regarding the problem, however did not hear back for a month. We are really disappointed with the communication.
    - Dina L.
  • Bill and his son do excellent work! He always got back to me promptly, arrived on time, explained what needed to be done, and asked questions when necessary. He was also very flexible about working with us - we wanted to do some of the work ourselves to keep costs down, and he made that an easy process. I work from home, and while they were here, they worked hard all day long and made progress quickly. We hope to work with them again on our next project!
    - Kathryn H.
  • I had 2 major jobs done by Vista with mixed results:
    1) In early 2015, we sat down with Brian (the owner) and he gave us an estimate on replacing the roof and repairing portions of the cedar shakes on our house that had rotted.  The estimate included removing our gutters and then putting the same gutters back up.  It also included repairing the frame of an attic window that had started to rot and adding baffles to the attic for venting.  The roofing was done in March 2015 and went relatively well other than the fact that the crew chief had forgotten his cell phone and didn't have the contract on him.  He pulled down the front gutters and, rather than saving them to put them back up, he trashed them in the dumpster.  A different crew came several days later to do the window, shakes, and baffles.  Dave, the chief of this second crew, was short baffles and had to go out and find some more even though photos were taken of the attic prior to the job for just this reason.  The shakes were done, but one section near the gutters looked awful.  I had to call and complain, and the shakes were fixed during the second major job below.  Finally, Dave came a different day to replace the gutters that had been thrown out.  It quickly became very clear that the crew does not communicate well with whoever it is that draws up the contract/estimate and whatever was discussed during the estimate process is not well communicated to the crew.  Lots of back and  forth phone calls to get things right.  In the end, though, Vista replaced the old gutters with new gutters for free since trashing them was their fault.  They also found a replacement attic window for me for free.  The roof / gutter / window job ended up lasting for close to a month, and the dumpster was in our driveway for this entire time. Dave was a very friendly crew chief and kept us informed as best he could, but he would have left the cedar shake repair in a condition that was not acceptable.  Once we complained and sent pictures, a plan was put in place to fix this.  So, the communication was pretty bad, and there were some decent-sized hiccups, but Vista worked hard to make things right in the long-run, and I feel like I got a good deal for (ultimately) pretty good quality.  Tough to say whether I would hire them again -- they need to fix this communication issue so jobs go more smoothly.  This work cost about $11,000.
    2) The second major job was in June 2015, where Vista replaced an entire wall of cedar shakes.  This time, Gladimir was the chief and he seemed to be the shake expert.  He did a great job and repaired the spots near the gutter where the previous work had been sub-par.  We supplied the shakes and painted them before Gladimir and his helper installed them.  We were very happy with this job.  This work cost about $1300.
    - Mark H.
  • We needed two new basement windows and wanted to place a large picture window in the room over our garage. We looked at several contractors and decided upon Collegiate Window Systems based on their punctuality and professionalism. They were not the least expensive option, but were very competitive. The bonus room window was a brand new installation, requiring major renovation. From design to installation and clean up, we could not have been happier with the result. Collegiate's installer was professional, courteous and attentive to detail. The finished result is not only beautiful, but energy efficient and will add value to our home when we choose to sell. The basement windows were custom-sized and we worried about matching them correctly.  Collegiate's owner, Phil Coleman, personally researched options and made recommendations to ensure we got exactly the windows we needed, without going over our budget.  The finished work has greatly improved energy efficiency in that part of the house, and -- best of all -- the windows are a significant aesthetic upgrade to our home.
    My wife and I could not be more pleased with the choice of Collegiate Window Systems, and are happy to recommend them to anyone requiring windows, doors, or siding.

    - Chris D.
  • From Phill (owner)’s first contract and estimate to installation, the folks at Collegiate were reasonable, accommodating to our needs, and professional.  Work was completed on time and within price estimate.
    - Chris D.
  • Amazing job! The work was done quickly and highly professionally.
    - Dina L.
  • Scheduled, picked up, delivered back.
    - David R.
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Window Replacement Installers in Holden

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