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Plumber reviews in Hadley

Real People ~ Real Reviews ~ Real Results

  • Leslie (office) was extremely helpful in setting up an appointment with our schedule. Carl (plumber) was skilled, prompt and very thorough. He answered all our questions and fixed our plumbing issues in one visit. I would hire them in an instant. They were a great company.
    - Christine S.
  • I am an interior designer and realtor; I have very high standards and am painfully picky. Nova construction and cleaning is a team of professionals who are reliable and always on time. Their remodeling was impeccable from prepping areas by sealing them off with plastic, expert craftsmanship with framing, drywall, finish, painting, plumbing and electrical. On a separate occasion, we also experienced an unrelated pipe burst in which they came to remediate immediately and were done with in a few days. The cleaning service used after was so detailed, I hired them full time! Best experience I have had in western Mass!
    - Melina C.
  • Great experience. I would definitely give Shawn our business again and would highly recommend. I left a message after-hours and he called me first thing the next morning and came out to fix a broken outdoor water spigot the same day. He was prompt, professional, competent and explained options. I thought his price was very reasonable and he worked quickly. He was very pleasant, trustworthy and didn't mind explaining to me what he was doing and why. Great job.
    - Karen H.
  • Tim is a very kind and conscientious jack-of-all-trades who is willing to share his knowledge if you want it.  He taught me what was wrong explicitly, and how best to fix it.  He saved me some money by giving me the steps to take to fix a leaky faucet and THEY WORKED!  I would not hesitate to call him for any further job I needed.
    - Gail M.
  • The service was prompt and showed a mastery of the particular issue that I have in my basement, namely that the pipe had to be heated electrically to thaw, with a long cable between the upstairs (sink) pipe and the thawed area in the basement. It was handled pleasantly and quickly.
    - Diane S.
  • Dave was very prompt in his phone calls and thorough when we went around the house looking at the various jobs. I initially hired him for carpentry but then realized he could do many other things so I had him quote on the other jobs I had planned. I had emailed and called other people to quote on the work but Dave was the most responsive. He completed the repair work and will quote on the remodeling and bigger jobs.
    - Catherine H.
  • After turning our outdoor faucet for the first time after the winter, our laundry room flooded due to a split pipe in the wall leading out to the faucet. It was on a Saturday so we were in a bit of panic to find a solution. After some searching on Angie's List, we called Jim, who came over to look at it within an hour [free of charge, no less] because "I heard the panic in your voice." [Yay, Jim!] He assessed the problem as not being critical so long as we didn't use the faucet again and then returned on Monday to replace the split pipe and installed a frost-free sillcock and shutoff to ensure problem didn't occur next winter. And counseled us on other measures we can take to prevent it from happening.
    Professional, courteous, and willing to come over on a Saturday. Absolute lifesaver.
    An additional note: he's a master plumber for a larger company but does his customer work on the side, so he's not personally bonded or insured. We didn't have a problem but thought it may be important to some other folks.
    - Suzanne S.
  • I chose to call Shawn's Plumbing based on Angie's list reviews. I was able to reach Shawn on my first attempt instead of having to leave a messaage and wait all day. He was very professional over the telephone and gave a very reasonable estimate so I went ahead and made an appointment with him for the following week. The timing worked out so that I would be able to have the plumbing done within 24 hours of the kitchen counter install. The day of the appt., another emergency came up, but he was very courteous to call me immediately to ask if it was OK to reschedule later in the day (which was actually better for me anyway). He arrived on time and as he worked, he gave me excellent advice on many aspects of home improvement beyond the plumbing. Besides appreciating the excellent quality work, I learned a lot of useful information about my home. He was very friendly, professional and thorough - even tidying up debris under the sink that was there before he came! There were no surprises in cost, which came in at the low end of his estimate. Having inquired elsewhere, I know other bigger plumbing companies would have cost much more in this area. I would definitely recommend him to others and would hire him again for our own work.
    - Karen H.
  • The team arrived promptly and performed the work exactly as described. There were no surprises or hidden costs. The team thoroughly cleaned up all debris after the job was complete. The work itself was of high quality and workmanship. I highly recommend this company and would definitely hire them again.
    - Karen H.
  • I was quite nervous at the beginning. The basic plan was done by a friend who is an architect, but he wasn't going to be involved in the actual project. I also knew almost nothing about houses, construction, and design. John helped me every step of the way from figuring out how to make changes to save on the overall cost, and picking out plumbing fixtures, lighting fixtures, cabinets, and paint colors. Working with him not only eased my fears, but his explanations, support, and design sense helped me enjoy and feel confident about the project. The work took a few weeks longer than expected, but cost less than estimated. There was a tiny bit of miscommunication and a few little things missed or done differently than I expected, but John took care of anything that I mentioned. I was also quite happy with all the subcontractors that he hired. John also went with me to the cabinet maker and helped me figure out what to choose.
    - Cindy S.
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Plumbers in Hadley

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