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Hvac Repair reviews in Hadley

  • D
    Pioneer Heating & Cooling
    We had a bad experience with this business and I would never recommend them! The sales man, Nick, was nice at first as he was trying to sell us a new heating system. Later, when we had some problems, he was unresponsive to our calls and also when he came back to the house, he was very rude to me. When they installed the baseboard in the kitchen, we couldn't open our cabinet. After my husband offered a solution, they reinstalled the baseboard but they left the trim molding off and left a hole in our maple floor, which they said they would fix. As well, they ripped up the linoleum in the bathroom when moving the washer. We asked Nick to check out these things and asked if he could offer a discount or any solution, and this is when he acted rude, impatient and condescending.( The one thing he did do is glue down the linoleum but it still looked bad) After the system was installed, we came home to water in the basement. We tried calling Nick but he did not call back. We also called the company for service and we did not get a call back until two days later. They finally came and tried to remedy the problem but the valve continued to leak . So we had to call them back again and wait for service. The one positive thing I will mention is that the owner's son was one of the technicians and he was kind and respectful. Also, I want to say that we are reasonable, kind and fair people who have never written a review before and wouldn't say the above it is wasn't true.
    - julie C.
  • A
    Wilson Services, Inc.
    In a word, perfectly. The recommendation process was great - I was confident that they unit would be the just right and would be installed in the best location. The install was flawless and extremely professional. The Mitsubishi unit is just terrific - works exactly as advertised. Definitely a happy customer.
    - Joe M.
  • A
    Pioneer Heating & Cooling
    These guys are great. It's a family owned business  we've used for years.  We recently had more work done and his younger son and another co-worker did the job.  They were very knowledgeable, honest and did a great job.  The final cost was less than the estimate so that was a huge bonus.
    - Phyllis C.
  • A
    Wilson Services, Inc.
    The system was installed incorrectly by another vendor working for the previous owner of the house.  The other vendor (the installer) did not show up to fix it after 3 weeks of waiting.  We called Wilson and they came out the next day and diagnosed the problem immediately.  Two wires were reversed in a box in the basement.  The charge was only for a service call.
    - Merrill B.
  • B
    They rarely send out the same person and they seem quite expensive to me. Sometimes it goes fine, and other times they have to come back and fix things multiple times. I have continued using them because they are one of the only companies in my area that service geothermal units. I would like to have another company to come out so I could get another opinion.
  • A
    Jamrog HVAC
    Excellent. Very professional crew.
    - Kevin Q.
  • A
    Whiting Energy Fuels
    Did a good job
    - Dennis M.
  • A
    Don's Plumbing
    Timely response - fair quote.
    - Laura A.
  • A
    Pioneer Heating & Cooling
    - John H.
  • A
    M.J. Moran, Inc
    - STAN Z.
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HVAC Contractors in Hadley

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