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Home Improvement reviews in Greenfield

  • A
    Long, but good. We had lots of back and forth about the design, on-site discussions, and several drawings before we ever signed a contract. All professional, well thought out, and frequently with just the right amount of good humor. While it seemed expensive, the number of people involved and the amount of materials were impressive. They did innovative footings to keep from concreting my whole back yard and covered it all with zero maintenance materials. They built the new deck enough higher that my wife can roll into the back door in her wheelchair. AIP's subcontractors were expert and friendly. Materials arrived quickly and they made sure the ramp was usable ahead of my wife's ankle surgery. None of the crew used any bad language and everybody seemed to get along. When the building inspector asked for some additional railings near the top of the ramp, they offered me choices, and charged no additional money for the time and materials to add four sections of railing with balusters.
    - Mary W.
  • A
    It went fantastically well! Aging in Place Builders (AIP) were in my home for approximately four months and I was delighted to see them every day they arrived and missed their presence whenever they had other work to attend to. In the end, it was not only the quality of their work that impressed me, but the way they treated me as a customer throughout the process. I cannot say enough good things about AIP. From start to finish they were thoroughly professional. When they first visited me to take a look at the project I had in mind, I was immediately struck by how carefully they listened to me. They did not have pre-conceived notions of what I should do or try to steer me in a direction I didn't want to go. When I had an idea that they might have reservations about, they always would call my attention to considerations I hadn't thought about, which I very much appreciated. They never diminished any idea I might have, however cockeyed it might be. In several cases, they would go beyond what I imagined was the best way to do something to do it in a more finished way. For example, they installed wainscotting in a bathroom and the kitchen and created dados in the baseboard and chair rail to better hold the wainscotting, something that would never have occurred to me. When the painting sub-contractor arrived, he carefully filled all of the little openings between the wainscotting and the baseboard before painting, so there were no gaps when he was finished. In fact, another aspect of their work that I appreciate is that they hired sub-contractors who possessed the same high standards for quality and customer service that they do. I trusted AIP completely and without reservation to work in my home when I was not there. I gave them a key to my house so they could come and go as they needed, whether I was home or not. They were unfailingly neat and tidy, cleaning up impeccably at the end of each work day. They worked with as little disruption to the rest of my home as possible. They were cheerful and friendly and when more than one was working they seemed to work very well together. There was absolutely no bickering and even very little in the way of casual, personal chit-chat. They were all business. The only breaks they ever took were for lunch around mid-day. Otherwise, while they were at my home, they were always working. In addition, they always communicated with me about what was going on and what the next steps would be, using email, voice and text. They responded promptly to any inquiries I might have. Whenever they had a question about something, they would check with me before proceeding to ensure that they were doing it the way I wanted it done. They did not make decisions about such things without consulting with me first. I recommend AIP with great confidence and without qualification to anyone considering a home improvement project, no matter how big or small. I will hire them in a heart-beat, when I have another home improvement project. It's wonderful to know that in our valley we have a company with such high standards for their quality of workmanship and their development of strong personal relationships as Aging in Place.
    - Larry D.
  • A
    Good experience through the initial process and first installation. There where a couple broken windows and it took two separate attempts to get those windows installed. Overall, happy with the experience.
    - George B.
  • A
    The crew was very professional from start to finish, including prep to clean up. Took 7 hours, 20 minutes to complete the job. Freddie was available and easy to talk with. Our calls were promptly returned, questions answered.
    - Deborah I.
  • A
    Each time I use Snow's I am really happy. This is a family business, from the Grandfather who delivers my mulch who always come promptly, puts the mulch just where I want it and asks about my welfare (he worries I am a woman on my own, so sweet) to the office staff and estimators that are either family or feel like one. They have helped me visualize projects and helped me keep the costs reasonable. These folks are professionals, reasonably priced and will give you just what you need.
    - Devorah R.
  • A
    Santiago and his son take great pride in their work and I was thrilled with the result. Santiago contacted me the day after I purchased the Angies List deal and was able to come later that week. They were polite and very professional, and the quality of their work is excellent. It seemed they took the same care as they would for their own home - they even noticed and fixed some mistakes the previous painter had made. They were very thorough, finished the job in the agreed amount of time and were careful to clean up thoroughly before they left. I am deciding what needs to be done next so I can hire them again.
    - Trish H.
  • A
    Nick and his team were wonderful. They walked us through every step of the process, from planning to installation-including the complicated paper work needed for our state's rebated. They were very responsive to our needs even moving our installation date forward so that work could be done before family arrived for Thanksgiving.
    - Laura L.
  • A
    All portions of all of the projects went extremely well. The company principal was on site for the major portions of each project to either participate in the work himself or manage his crew or his subcontractors. We could not be more pleased with the quality of work and the level of professionalism exhibited. All projects started as agreed and finished on time. All projects were on budget.
    - Michael M.
  • F
    I called a bunch of companies. Four responded. Guy 1 did not have a ladder. He looked at my roof from from the drive way. Said I needed sealant. Guy 2 did not have a ladder. He looked at my roof from the driveway. Said he would send me a quote. He never did. Guy 3 had several ladders on his truck. He climbed a ladder to look at my roof. When he couldn't see what he needed to see, he carried a second ladder up the first ladder. Told me it was minor. Quoted me $600, came back in two weeks. No more leaks. Guy 4, had a ladder on his truck but didn't use it. He looked at my roof from the driveway. Quoted me $5000. Hayden Roofing was Guy 2.
    - Liz P.
  • F
    Called them, didn't hear back. Called again, didn't hear back. Finally, sent an e-mail. No response. Might be good roofers, but they're definitely not good business people if they are just ignoring calls and e-mail messages.
    - Judith K.
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Home Improvement Services in Greenfield

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