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Moving reviews in Gloucester

  • A
    The move went well and the men were very helpful and willing to do what needed to be done to get the job done efficiently and as quickly as possible. I liked the fact that the team included family members who worked well together. Could not have asked for anything more!
    - Nancy S.
  • A
    Very positive experience! I?m pretty sure only one item was broken/cracked, and it was something I packed very poorly. These guys moved my wife and I into a Federal period home with super narrow doorways and it wasn?t easy. In fact, in order to get the couch in the living room, the foreman of the job had to remove doors, move semi-permanent furniture, and muscle the couch around corners and over heat registers. I?ve never seen anything like it. Superior effort. And the job came in under time and under budget (results may vary -- we were VERY well prepped). I suppose the movers themselves could have been a bit friendlier, but I?m apt to think that about everyone. They warmed up some when we gave them coffee and donuts and took the time to learn their names. 
    And the owners of the company (who take your initial phone call and job info, and then come out to tally your stuff and give you a quote) were super nice as well. I can't recommend these guys highly enough.
    - Dave B.
  • A
    Alfred was great. He was punctual, polite and friendly. The job took about four days because he had to put in new sheetrock because the old wall had holes, etc. He had to make the wall do a difficult turn because of some pipe work that had been behind one of the cabinets and I was a bit concerned about it but he did a wonderful job. I was in and out of the house during the time that Alfred was working and felt perfectly comfortable leaving him alone to do his work. Alfred is very concerned about doing a good job and wants you to be happy with his work. The wall looks great!
    - linda m.
  • F
    Initially a guy came and saw my apartment and furniture and gave me a quote. On the day of the move they came very late, I had to call them. Then they sent 3 guys instead of the 2 I had requested so the third guy really didn't have much to do. Then, they would pile up and take a bunch of stuff to the truck where they would hang out and smoke cigarettes and chat on their cell phones for 20 minutes each time they went down. they did the same thing unloading. So in the end the price came in at $400 over the quote! so I complained and the mover said "I'm old I have to pace myself I cant just run up and down". We called the owner and he got heated with us even though we were calm, but finally he gave a discount but I was still very unhappy overall.
    - Kerry H.
  • A
    When we got our estimate, Mike (the owner) told us that his son would be the crew chief on move-out day. However, he was not present at any point in the move. Nevertheless, move out was amazing - they were prompt and efficient, despite pouring rain. Move in seemed a little less thorough - the team was smaller and they were not always attentive to labels on boxes as to where things were to go. Absolutely no damage whatsoever. They also saved us money and wear and tear by storing belongings on the truck rather than moving them off and back on. I had some questions about scheduling that I sent via email (in response to the emailed quote I received). I did not get a response to my email, and had to follow up by telephone. This was not a major inconvenience, but a little frustrating.
    - Ellyn F.
  • A
    •  The packing and loading was done with amazing care and efficiency     The delivery and unloading went less well.  The driver was like Superman,  He completed the job even very heavy marble tables by himself,even though his crew deserted 5 pm

    - Robert G.
  • A
    Roadrunner exceeded my expectations in all aspects. I received three estimates, two from companies a fair distance away and one from my local movers in Gloucester thinking I might save on travel hours. All came in within a few hundred of each other,  with Roadrunner being in the middle. I had really felt at ease after speaking with Dave at Roadrunner so I wanted to see if I could get the pricing to work with them. He was actually the ONLY one willing to negotiate on pricing a bit to make me happy. AND in addition, they came in UNDER their cap!
    They sent out Dani Gomez to do an estimate. He was thorough, asked all the right questions and was incredibly friendly and easy to work with. He was right on with his estimate as well. He knows his job well!
    The crew of four  arrived earlier than expected which was great for us as we need to be out of our house earlier than expected (and we requested an early arrival but wasn't sure they could do it). They came in, took a look around, asked us a few questions and got to work. They were HARD workers and I was in awe to see how quickly my house was emptying! They took proper care of fragile items, asked questions when needed and told us about any "repacking" of items they wanted to ensure made it to our house safely. They had a method to their madness and somehow it all worked. 4.5 hours later and the house was securely packed into 2 trucks and on the way to overnight storage. The next day, they showed up on time, with a friendly pre phone call from Dave to see if all went well with the closing that morning. Once again, they looked around the new house, asked the right questions again and got to work. They were a repeat of the day before: efficient, respectful, easy going, etc. NO laziness here, NO complaining, just hard work and smiles.
    I have to say we had FUN with our crew. They were super easy going and made what should have been TWO super stressful days, a really great experience. It was like working with Superheros :)
    Everyone at Roadrunner was amazing, from Dave and Dani, to our crew. I would only use them in the future.

    - Cynthia G.
  • A
    First of all, I was extremely grateful that Bee's Moving was available to me on short notice during a very busy moving season in a college dense area. They came through! Price was very good, crew was exceptional--they fit my whole house-5 rooms--into one POD and did a great job. They did it within a reasonable time frame, too, considering they had to carry stuff down to the end of my dead end court because we couldn't put the POD on my court overnight. They were very respectful and careful with my items and packed them to protect them the best they could.
    - Lenore B.
  • D
    Our initial experience with the company in May went fairly well, although the actual price was more than $500 than what was quoted, and they needed it in cash. However, the moving crew was wonderful, service was great and they were flexible when things popped up. Since the crew knew our furniture, we decided to use them again for a final move in Sept. Apparently, the same level of care and service does not apply to the management of Father and Son. I have emailed Nick 4 times asking if the same crew is available for a move in September and all I have received back is a quote (without having information on what we now have). After repeated attempts to contact Nick, I am giving up and DO NOT recommend this company to anyone. Too bad because the guys who performed the actual service were great.
    - Kathy D.
  • A
    They were 45 minutes late (but called ahead). I was fine with that. They did bring a truck that was too small- had I not moved every box and drawer myself ahead of time, they would have had to make 2 trips. They did have to go back for the gas grill. There was no wall or door damage, but there were 2 furniture small scratches. The guys were great, friendly and professional and I was overall very pleased with my move, and will use them again.
    - Judy S.
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Moving Companies in Gloucester

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