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Find Top-Rated Gloucester Home Exterior Specialists

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Exterior Contractor reviews in Gloucester

  • A
    Detailed contract spelling out what would be done, at what cost, type of paint, payment schedule and 3 year warranty. Work started to meet our schedule and progressed extremely well as we expected. Careful prep, scraping, sanding and caulking, daily clean-up before crew left. Accommodated our requests for touchup, additional sanding and repainting in difficult areas. Crew was pleasant, responsive, neat. Couldn't have asked for more willing workers, agreeable management or more satisfying result.
    - Myron G.
  • A
    He was great about scheduling, he was very open and direct about cost in hourly cost and the job as a whole. He is pleasant to deal with. I had a painter here who admired his work. He was way above average.
    - Susannah W.
  • A
    For the money paid, could only get the railing & trim done, not the floor; there's still bare wood that I considered part of the trim and the painter considered part of the floor. And, I had to pay $200 more to get the railing power washed in prep for painting. So, feeling a bit blindsided financially.....that said, they did an outstanding job, in a timely fashion.
    - Ariane D.
  • A
    I am in a process of installing new windows and getting the siding done. Everyone I had talked to from this company have been extremely informative, professional, friendly and pleasure to work with. My profession is in a design field, so detail and precision are very important. They patiently listened and accommodated to my wishes. I feel very well taken care of by the people who work for this company. I was looking for the quality and durability of work and product, and Coastal is giving me exactly that and more. That said, I will follow up with another review once the work is done. It is an added benefit to use a local business which workers are familiar with the characteristics of this region's architectural history and impact of its climate. I feel blessed to have them on my side. ... And now the work is done, here's the result! This past two days have been life changing for me with three new windows and spectacular views that were hidden behind the walls. Mark, Keith and the crew were working non-stop for two long days to get the work done. They were very good at communicating everything they were going to do and doing, worked efficiently with precision. The ladder going up 30 ft+ to the attic was carefully and safely placed and had someone looking out for falling debris so no one got hurt. They also cleaned up spotlessly before they left. I am very happy with my windows. Working with Coastal was a real fun experience. As a single woman, I worry about getting taken advantage of with high prices and low quality work, but talking to Christian from Coastal made me feel secure because he went through every detail and process and had answers for all the little questions I had. Also having the guarantee from a well-established company gave me an additional comfort. Thank you everyone at Coastal. I will enjoy my new windows for the rest of my life.
    - Ichiko K.
  • A
    Steve and his crew were punctual, professional and experienced. The house was painted before a very hard winter, and they came back the following summer and scraped and repainted trouble spots at no charge.
    - Brian S.
  • A
    Excellent service and quality work. We run a wood stove 24/7 throughout the winter months. This causes a heavy build up of creosote. We use the anti-creosote spray and logs to help manage this, but we depend on Footie's to keep our chimney clear. They've also installed a flue liner in our second, exterior chimney (on our fireplace) and sealed the exterior when we had some leaking during winter nor'easters. Excellent work that solved the problem and has both our chimneys working beautifully.
    - Abbie L.
  • A

    Work was performed on schedule and at the price quoted.  The workers from Winter Hill were professional, polite, clean, and very skilled.  They went beyond our expectations, even repairing items that were not on the original work order and for no cost.  They showed up as promised on the project start date, and were prompt for every day of work.  

    We would highly recommend their service, and in fact, we have already hired them to do further painting to the interior of our home so it will look as nice as the previously repaired and painted spaces.

    - Roni S.
  • D
    It did not go well. He told me the color would be darker than the color I gave him but it is 10 times lighter than the example he agreed to. He left mortar on the house and on the adjoining walkway. He did not clean it off. The overall work was not professional. There are places you can see the wire netting sticking out from under the cement. A corner of the steps caved in. In one corner he left a piece of wood and it doesn't look finished. He didn't clean up. There is a lot of rubble he left for me to clean up. He personally told me that he guaranteed his work and if anything wasn't right he would come back. I called him and set up an appointment for him to come out and he did not show. I also called him on Saturday when he didn't show and then again on Sunday and he has yet to return my call. He did not put the wood framing all the way around so the cement oozed out and it does not have a straight edge. After checking with my state representative, Ferrante, I confirmed he is not licensed. I also found that the address listed on his profile is an abandoned property.
    - Susannah W.
  • A
    The guys worked for a week on this project. It was a big job drilling all the rock for the polls along with shoveling out the snow on a very rocky property. The job came out amazing. I highly recommend this company. This job was tough and the price was extremely fair.

    - Michael M.
  • F
    They made a complete mess. The floors were left with paint. There was no clean up, period. Leather furniture had paint on them. They moved furniture, valuable oil paintings around carelessly. They seemed to be in a huge rush and they weren't taking care of anything. It was literally a disaster! Even the painting job itself was terrible! They didn't finish using primer, they didn't use the right color. It was awful. Even when we tried to contact them, they were relatively unresponsive. They wouldn't really respond to our requests to come back and fix their mess in our home. At this point, I don't even want them to come back and fix everything because of the terrible job they did the first time.
    - Richetta M.
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Home Exterior Specialists in Gloucester

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