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Door Installation reviews in Franklin

Real People ~ Real Reviews ~ Real Results

  • The siding order was placed on July 13, the slider was ordered on August 29. After many inquiries, and missed dates, the work did not start until September 14. To date, December 18, the work has not been satisfactorily completed. Many promises have not been delivered. Calls, texts and emails generally have had little success in getting the job completed. The communication from Coastal to its subcontractors has also been poor.
    - John H.
  • I recommend that anyone considering bulkhead work to read all of the reviews regarding this business?impressive.  When I first called, Leo (the owner) was the one who answered the phone. He asked that I email him a few pictures of the current bulkhead. Later that day he emailed me a rough estimate to complete the work. We corresponded a few times via email to fine-tune the scope and cost. I was impressed that his son (Kyle) responded to an email at 10:45PM one night, because his father had an overnight commitment with the National Guard. I later learned that Leo is a veteran with many years of service.
    Leo did a site visit before ordering the materials. During that visit he informed us that the metal door unit has a primer coat of paint from the factory. It requires a finish coat to prevent rusting. Leo offers (for a fee) to spray paint everything at his shop before installation. I decided to have him do this, and I was glad I did. 
    The day of installation, his installers (Kenny and Josh) arrived a ½ hour early, which was great. It was a cold and windy day, with light snow. These two guys were un-phased with the weather conditions. Awhile later, Leo arrived with a board to replace one that was rotted just above the bulkhead unit. Until he arrived I was unaware this needed to be replaced?he did not charge for it! After approximately 4 hours, Kenny and Josh completed the installation. They cleaned up the entire site before leaving. Later that evening, Leo sent an email thanking us for our business.
    Leo business specializes in bulkheads?from simple repair, to complete dig outs and installation. Leo does what he says he will do. His crew arrives on time (even early), does quality work, and respects you and your property. They leave you with the feeling that they really want, and appreciate your business.  (When was the last time you had that experience?) I highly recommend Leo, and his crew, if you need bulkhead work done. 

    - Gary M.
  • Upon original contact Joe responded to my request the next day. It only took a few days to get an inspection scheduled. He provided a written quote for the project and there were no hidden costs or exrtra charges when the project was completed. The work was scheduled and he showed up on time. He was very curtious and very professional. I couldn't be happier with the results.
    - Thomas S.
  • Rick was communicative, letting us know when he'd arrive, responsive to questions, punctual and did good quality work.  On top of that, he was friendly and professional, and budgeted plenty of time to do the job right.  I will definitely use his services again.
    - Paul B.
  • Richard and team replaced an old rusted door with a new Bilco steel door, powder coated and sand filled holes that were deep all around the bulkhead. Process was quick and easy. Richard was great deal with. It took a few weeks and a couple of emails to get a final receipt but other than that it was a great experience.
    - Janis L.
  • We bought a house in September 2014 and it had a lot of issues that we were not able to tackle. Doors were missing, joists had been cut for pipes to run through and some other odd things. Tony came in personally and looked it over and gave me a very accurate estimate for the work. They were able to work around me and my husband and our 2 cats and got everything done quickly with minimal mess. All emails were answered promptly and the bill was pretty much what he said it would be. Thanks again, gentlemen.
    - Shauna M.
  • Installed new doors in existing door frames.  He stayed late to ensure that the job was completed on time.  He found a bargain on higher-quality doors and coordinated with us to confirm the purchase. 
    - Joanna C.
  • As always with Rick, the job was priced conservatively, constructed according to plan, and finished within project timelines. Rick always does fantastic work with an ethic second to none, and a great level of attention to Customer Satisfaction!
    - Thomas L.
  • I have been remiss in waiting so long to write up Rick Tobin for the fantastic job he did on my home back in the winter of 2006. Rick showed the breadth of his skills and experience when he took on and completed all aspects of the work described above. This was a major re-building project on our home that had serious dampness and rot on the entire second floor and roof. My young family and I were faced with the fact that it all had to be replaced unless we wanted to collect rain water with buckets all over the lower floors of the house. Not only did Rick do a vast majority of the work himself, but he also oversaw the sub-contractors that came in to do specialty work as well. In the end, Rick delivered on what he proposed, to the budget, plan, and timeline that he originally laid out. What was more impressive though, was his commitment to seeing the job through all its parts, all while maintaining the highest levels of professionalism in having the most minimal impact on the lives of myself, my wife, and my three small children at the time. In the end, not only did Rick repair my home to last for decades, but added significant resale value in the process.
    - Thomas L.
  • Mr. Cavallaro arrived right on time with his assistant Sean. They commenced to dig out and remove the old bulkhaed assmbly and replace it witha new unit fabricated in their shop which met our every expectation.  These folks were very pleasant, hard-working and efficient.  Four hours later with the job complete, Mr. Cavallaro explained in detail what had been done and advised that he would be back in 30days to recheck the job, back fill any earth that might have settled, etc.
    It was a pleasure dealing with this company, and I would highly reccomend the "Bulkhead Man" to anyone.  Guaranteed thaey will be happy with their result.
    - Richard H.
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Door Installers in Franklin

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