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Chimney & Fireplace reviews in Franklin

  • A
    A-Tec was excellent. I had a couple other chimney companies referred to me I was going to call, but I happened to call A-Tec first and liked them so much I didnt bother. I wasnt dissapointed. I wont say they were the cheeriest bunch on the phone, but Id rather pay for great work and honest assesments then a happy voice thats followed with upsells etc. They arrived on time and did the work without leaving any mess. Tony was knowledgeable, showed me the issues he found, suggested the minimum repairs he felt were necessary and did not at any point try to force a sale or upsell etc. The only regret I have was that I didnt get off my A and have them over sooner to inspect the chimney... Thanks A-Tec
    - John P.
  • A
    Came out a week and a half before - called ahead before arrival and gave a quick estimate. David Kopes is very knowledgeable and professional- performed a more through inspection than previous chimney sweeps. When it came to booking the service, again, Daivd came to do the work. Called ahead and came earlier then scheduled. While performing work, noticed blockage in the furnace flue. Asked me if it was okay to sweep and took the time to properly sweep and eliminate the debris. Performed great work, cleaned up after themselves and chimney looks great. Will hire again for general maintenance of my chimney.
    - Thomas T.
  • A
    It was a great experience. The technician Bob was excellent and very professional. He was prompt and explained everything that he was going to do. He answered all my questions. I highly recommend Barry John Chimney Services, Inc.
    - Michael T.
  • C
    I had some questions about the fireplace itself, not just cleaning out the bird?s nest. When I called them, I got the impression that they were knowledgeable about that, the sales person. When the tech guy came out, he didn?t have that knowledge at all. For that reason, I was slightly disappointed in that respect. It took him a little more than 10 minutes. Responsiveness was good, that was one of the reasons I picked them, because that they were able to come out right away.  

    - Mike G.
  • A
    For more than 20 years, The Original Chimney Sweep, Inc. has been my choice of service. A family run local business, they arrive as scheduled, perform quality work, clean up after completion, make timely service recommendations when repairs will be needed, provide accurate estimates, and always do a great job. And will schedule a routine cleaning appointment for the following year if requested, send out a reminder, and confirm the day is still good next year. Over the years, I have hired them to completely reline one flue, install chimney covers, and perform cap maintenance in addition to routine flue and wood stove cleaning. Office staff and crew are always professional and nice to work with.
    - Mary H.
  • A
    It went very well. He did a great job, no problem. There was an extra charge for the furnace chimney. I thought it was a little pricey but honestly this was the first time I've had that done, so I really had nothing to compare it to. They were here on time. They guy came and did the job. answered all my questions, was very open about pricing and everything, he didn't try to twist my arm to get the furnace chimney done, I wanted to do that, because it's my first year in the house and I wanted to make sure, just get a clean start, I just thought he was really fine, no problem at all.
    - Judith H.
  • A
    Great! Service was exceptional-professional, quick and explained everything as it was being done and why. I had asked to be put on a cancellation list and got a call a week prior to scheduled service and got it done! The service provider informed me of a crack in the liner but did not push getting it fixed at that moment-gave me options to think over for the future. Excellent!
    - Katherine N.
  • A
    Although the whole procedure seemed expensive to me, it was in line with other estimates we received. The customer service was outstanding, work done in a timely manner, and it was a pleasure to work with this company.
    - Kelly G.
  • A
    Master Chimney Sweepers have been top notch time after time. We have used them several times and every experience has been amazing.
    We use them to install all our high efficiency liners for our HVAC systems. We have also refereed them out to other clients who have also had nothing but great feed back time after time.  Randy M has always been our main contact and has shown the best level of customer service. 
    Thanks Randy and everyone else over at Master Chimney Sweepers!

    - Venessa C.
  • F
    A woman cold called my home and said, "This is about your chimney cleaning" as if I already had one scheduled and then proceeded to ask me specifics about my furnace and house.  I had to ask the name of the company.   I really wasn't sure if my spouse had possibly set something up or if this was the company we had used in the past.  It was neither.  I tried to ask more information but she was set on getting MY information, refused to answer anything and within a minute hung up on me.  I was doing nothing to deserve that.   I feel bad for the owner of this company if he doesn't know about this.  The caller ID number was useless by the way, so I think Interstate must have hired a telemarketing company.  But that's just my guess.  Who knows?  I will not work with a company that approves such practices.
    - Karen H.
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Chimney And Fireplace Contractors in Franklin

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