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Chimney Cap Repair reviews in Franklin

  • A
    A-Tec was excellent. I had a couple other chimney companies referred to me I was going to call, but I happened to call A-Tec first and liked them so much I didnt bother. I wasnt dissapointed. I wont say they were the cheeriest bunch on the phone, but Id rather pay for great work and honest assesments then a happy voice thats followed with upsells etc. They arrived on time and did the work without leaving any mess. Tony was knowledgeable, showed me the issues he found, suggested the minimum repairs he felt were necessary and did not at any point try to force a sale or upsell etc. The only regret I have was that I didnt get off my A and have them over sooner to inspect the chimney... Thanks A-Tec
    - John P.
  • A
    Came out a week and a half before - called ahead before arrival and gave a quick estimate. David Kopes is very knowledgeable and professional- performed a more through inspection than previous chimney sweeps. When it came to booking the service, again, Daivd came to do the work. Called ahead and came earlier then scheduled. While performing work, noticed blockage in the furnace flue. Asked me if it was okay to sweep and took the time to properly sweep and eliminate the debris. Performed great work, cleaned up after themselves and chimney looks great. Will hire again for general maintenance of my chimney.
    - Thomas T.
  • A
    For more than 20 years, The Original Chimney Sweep, Inc. has been my choice of service. A family run local business, they arrive as scheduled, perform quality work, clean up after completion, make timely service recommendations when repairs will be needed, provide accurate estimates, and always do a great job. And will schedule a routine cleaning appointment for the following year if requested, send out a reminder, and confirm the day is still good next year. Over the years, I have hired them to completely reline one flue, install chimney covers, and perform cap maintenance in addition to routine flue and wood stove cleaning. Office staff and crew are always professional and nice to work with.
    - Mary H.
  • A
    We are in the process of selling our home and a home inspector indicated that our chimney needed to be repointed. Horizon Chimney Services sent Brad to look it over, and he certified there was no need for repointing.  He did, however, discover a crack in the chimney which needed repair, and also found some damage to the flashing.  He examined the chimney thoroughly, repaired everything in one visit, and provided all the documentation we needed for the buyer.  Brad was very friendly and courteous, explained everything to our satisfaction, and we were happy with the price.  I'd definitely recommend this company and would use them again if needed.
    - Gail S.
  • A
    We bought a deal through Angie's List for a $99 cap, but when the workmen got here they told us we didn't have a liner in the chimney (our house was built in the 1930s). We discussed the pros and cons, decided we'd better put one in, and they were able to install it (and the cap) that day. They applied the $99 we'd already paid toward the job.
    - James P.
  • A
    Horizon Chimney Services was excellent. They came on time and explained everything that they were going to do. During hurricane Sandy, my chimney cap blew off. When asked if the cap could just be re-installed, Horizon was very honest and said that they could re-install the cap. They explained that the cap was not installed correctly originally as it was only glued onto the chimney. This saved me a few hundred dollars since I did not have to purchase a new cap.
    One of the servicemen injured himself while working on my chimney and had to leave to get his injury looked at. Even though he was injured he was tidying up before he left, which was something I wouldn't expect someone in his position to do. He was very professional at all times, even after being injured.
    Horizon sent another serviceman out a couple of hours later to finish the job. Again, the serviceman was very professional and picked up right where the first serviceman left off.
    Horizon's employees are very professional and honest. I will continue to use them for all my chimney needs.
    - Matthew L.
  • A
    My wood stove had backed up and a small pinhole was letting smoke into the room for days. Our CO detector was not working properly. Horizon came out to assess the problem. Several of my pipes were 30 years old and had started disintegrating. I was very pleased with the service.
    - Cynthia d.
  • B
    We had Barry John come in to perform a chimney cleaning/inspection after purchasing our home and were told by the cleaner that both our fireplace chimney and our gas heater's exhaust chimney had suffered water damage over many years and required a good deal of repairs. In the case of our gas heater the exhaust line was so damaged, he told us, it was hazardous and should be repaired immediately. The cleaner was very punctual, polite and professional and I trusted his assessment. I received a quote his office to repair the damage about 4 days later (it was over the holidays so the delay is perfectly reasonable).
    We went to A-Tek Chimney for a second opinion, I requested a cleaning/inspection and didn't tell them anything about Barry John's report. Within minutes the technicians came to me and told me, word-for-word, the exact same diagnosis as Barry John and gave me a quote on the spot for several hundred dollars more than Barry John's proposal.
    Barry John performed their work exactly as promised without any surprise charges or extra fees. I gave them a 'B' for punctuality because the office miscommunicated in an e-mail the date when the technicians would arrive (by almost a week) but they gave me a $50 credit on the work due to the error. Otherwise they arrived on both visits exactly on time, performed their work in a polite, considerate and rapid manner.
    I recommend Barry John as being honest, professional and polite (as well as less expensive than the alternatives)
    - Stephen D.
  • A
      we were very pleased with the whole experience of dealing with john and his crew. they were very professional,showed up on time and explained each step to us.the first day was the bulk of the work and we had 4 guys working all day on it.they did a great job and cleaned up after themselves.the next morning 2 guys came out to do the acid wash, and then the 3rd day they finished up with the waterproofing.john followed up with a call to make sure we were satisfied,and i explained to him that his company and the job they did was the reason we signed on with angie's list! we need various project's done around our house and we haven't had great luck in the past with hiring reliable contractors, so we signed on with angie's list to improve our odd's and this is the first contractor we've hired and we're off to a great start! we have already had neighbor's asking about them and we gave them the info with a strong recommendation to hire them!
    - edward b.
  • A
    It was great. He was very pleasant and knowledgeable, and seemed like a very honest guy. It is probably not his fault but it took him a while. He did a great job on getting out here for the estimate but he was just very busy for scheduling the work, and so it took a little time in between. I thought that the price was high but I got a bid from another contractor who priced me around the same. The quality of work was wonderful. They were responsive and very punctual.
    - Prudence B.
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Chimney Cap Repairs in Franklin

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