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Skylight Installation reviews in Framingham

  • A
    VC Construction
    Phenomenal. The company is reliable and knowledgeable. They picked up on things I didn't and were quick to ask questions and organize. They were punctual and reliable. I will be hiring him again to do more work in my home. He is so reliable that this time I will give him a key and trust him to do what is right even if I cannot be at home to help with every decision because they are so trustworthy. Recommend highly without reservation
    - Amna D.
  • A
    SOS Home Services Inc
    From the very start Sander was accommodating and responsive to my requests.�� We easily worked out the project contract language so that it was acceptable to both of us.�� The project started on-time and whenever any issues arose he was available to discuss the issue immediately.�� Based on my experience with contractors Sanders is unusually responsive by phone and always got back to me right away.
    The project was quite extensive, and the only scheduling issue that occurred was that there was a week, somewhere in the middle of the project, where he was unable to get his crew out to work on my bath.�� The delay was disappointing at the time (who wants their bath out of commission for a day longer then necessary?), but despite that week delay the project was still completed within the agreed-upon timeframe in our contract.
    The most impressive aspect of the project was the attention to detail that went into all of the finish work.�� The workmen used laser levels to ensure that all of the framing and tile work was perfectly level.�� There was a lot of custom carpentry in my project, from the recessed shelving, the radiator cover, the modifications to the vanity, and the trim work.�� Pros went beyond just adequate woodwork and really gave everything a craftsman's touch, with little decorative touches in the details.
    To say the least, I was very impressed with the quality of their work and absolutely recommend them to others.
    - Jacob W.
  • A
    Robert Roofing & Gutters
    Robert replaced the roof on our house quickly and efficiently. He answered all of our questions (we had a lot!) and always had a good attitude. He also installed a skylight for us and even picked it up from the store since we couldn't fit it into our car. Pleasure to work with!
    - Yuliya R.
  • A
    LaBelle Roofing Inc
    They follow through well and delivered what they promised. They seemed professional. There was a crew of 5-6 guys and they completed it in a day. They followed up well after the project was done to make sure I was satisfied.
    - Jeff P.
  • A
    Skillville Corp
    A little history: we had a new roof installed in 2000, but it started leaking in 2011 (the winter of ice dams). Further leaks occurred, and our insurance informed us that we had a 'bad lot' of shingles. There was a class action suit, so we submitted a claim. As soon as the shingle company settled the claim, we told Nelson, who then rescheduled our roof replacement. He kept us informed with timing/scheduling; had dumpster delivered ahead of roof work, also porta potti. Worked around the forecast rainstorms by starting early in the day, finishing mid-afternoon., Took two days total. We were out of state at the time, but Nelson walked around the house with our son, explaining all the things they had done with the roof. 
    We would certainly recommend Nelson and his crew to anyone. They did a thorough job, it was easy to communicate with Nelson, who is very responsive. Time will tell how long the roof lasts, but we have confidence that this replacement will last at least 25 years.
    - Valerie M.
  • A
    Antonio's Home Exteriors
    I placed a call to TCT, and they came out within a couple of days to give me the estimate.  The customer service person was very friendly and helpful.  They emailed me a complete estimate, which I agreed to.  Then, they came out to do the work within a week.  Everything looks great - no more leaks!  And they stuck to their estimate.
    - Regina M.
  • A
    Ranch Roofing
    This roof needed actually 4 full days of work to be completed? almost twice as long as anticipated.  Unexpected rotted wood and skylight replacement slowed their work, and resulted in this projected-2-day installation taking 4 days to be done. Also, I needed 8 sheets of plywood replaced, and the estimate covered only 2.  That additional cost was not expected, but it was worth it, and I have no complaints about it.  I also needed new skylights, whether I wanted them new or not.  Ranch Roofing purchased and installed them ? another good surprise.  I paid for the skylights, and they are not cheap? but I paid less than any of the other prices I had quoted.

    The pictures are pretty self explanatory (Pictures at ""), and it is evident that they did a careful job.  It helped that I was personally on the roof every hour or so, taking pictures of everything.  There are things that I did not or could not document in pictures, and even those were definitely made with care.  In short, they did all the work with care, from start to finish.

    Now, this is a real roof in a real house, and any construction project is dirty, dusty, and involves some challenges ? that is the reality.  Having said that, I am very comfortable with the service they executed, very pleased with the results, and very comfortable recommending their services.
    (((Complete report is posted at "")))

    Roofing Estimations
    I started searching for roofers in the summer of 2010, and received several estimates.  I went to Angie?s List, and selected only roofers with several top reviews.  Other priorities made me delay the job one more year.

    In the summer of 2011 I started searching for a roofer again.  Back into Angie?s List, I selected more than 10 roofers in my area.  My selection criterion was somewhat simple ? the roofer had to have more than 10 top reviews in the last 12 months.  If there was a negative review, I would read that carefully: some negative reviews are rants without real merit, so I ignored those.  After selecting the best ranked roofers on Angie?s List, I added personal recommendations to the list as well, but only after cross checking them with Angie?s List.

    In mid August, I started calling the roofing companies.  Most of the times, I had to leave a message in a voice mail system, but most of them actually called back in a reasonable timeframe.  I actually kept dates and times I called each company, so I knew their reply time.  Most of them set a date for a visit and estimation within 2 weeks, and they were in general pretty good about showing up on time.  Then, after they came here, the ?fun? started?

    Some estimates were hand-written? which is not a crime, but it is also not the professional impression I wanted / expected.  Some people had samples of their materials, but some didn?t.  I asked dumb questions, and some of them answered pretty well? but others tried to exploit me.  There were some obvious high-pressure sales attempts, and some scare tactics? I let them play their games, but those attitudes disqualified them from actually getting the job.  Across all estimates, glossy and screaming bright colors abound, demanding attention? but them there were mistakes, omissions, typos, bad graphics, no structured presentation, etc.  Many estimates were sent by email, which was a good surprise.  Unfortunately, those too lack care in their presentation, or a well thought strategy (if any).  It soon becomes obvious that all these roofers would profit a lot from hiring a good marketer ? good marketing strategy is always better.

    As expected, the best people did not add pressure to the sale.  Instead, they were polite, straight forward, had a general concern for my understanding of the issues, and explained well what they do, how they do it, and why the do it.  After some 25 companies contacted, we went through the notes, visits, and estimates, and selected 9 companies that we actually considered working with.

    Prices and Selection
    We used a standard multi-objectives analysis of the selected 9 estimates.  There were attributed scores for the presentation and selection/usage of materials used.  The actual usage of the materials (6ft of watershield on the edges, versus 9ft) was also part of the materials? score.

    With all scores and prices tabulated, we selected our company ? Ranch Renovations, DBA Ranch Roofing.

    Were they the cheapest?  No ? Among the 9 companies compared, there were 5 estimated total prices lower than theirs, so they were somewhere in the middle.  When we compared all scores and the expected board replacements, they became the second best ranked company, very close to the first place.  Unfortunately, the people in the first place did not have a good presentation when they visited me?. and for a minimal difference, I chose to work with the company that presented itself better.  Once again: Marketing matters!

    On October 7, I signed the proposal and sent the $500 deposit check:  They were officially hired for the job.

    On December 1st, as planned, they arrived ? on time.  The initial crew was 4 people, 2 trucks.  Later in the day, there were 5 or six people, one or two more cars, and a dumpster.

    I asked to see their IDs, and I expected company IDs? instead they showed me their driver?s licenses.  At 9:50, their dumpster arrived, just in time for the old shingles coming down.  A timeline of the major milestones of this job is in the next section of this report (((at ""))).

    The first day went on without a problem.  There were indeed boards that needed to be replaced.  The boards across the roof were mostly in decent situation, but not as good as I expected, so there were more replacements than I anticipated.

    At the beginning of the second day (December 2nd), when the shingles and some boards were removed from the sunroom, we found water damage.  Apparently, the snowy winter last year caused more damages than I expected around the skylights.  There was water leaking in through the skylights, and a carpenter would have to address the rotten wood.  Unfortunately, I had to call my insurance and proceed with the correction of the problem.  In the meantime, I had to suspend the roofing services until that problem was solved.

    Ranch roofing took this change of plans very well ? better than I expected.  They protected the sunroom with paper and tarp, re-located their materials to another place in my driveway, and waited for me and/or my insurance to fix the problem.  Their services were on hold starting December 3rd.

    From December 3rd to December 19th, they did not work at my house.  Their temporary fix with worked very well protecting the sunroom.  There were a few light rains, at least one heave rain, and two or more days of strong winds ? not a problem for the sunroom.  Even the carpentry work (four days of work) was not a problem ? the protection was easy to peel off in the morning and staple back again in the afternoon.

    On December 14th, Wednesday, I called them back, and informed that the fixing of the wood problems was completed, and I was ready to have them back to complete the job.  On December 19th, Monday, they were back with a smaller crew, probably because the area of work was now smaller as well.  On December 19th and 20th they completed the roof, and performed a pretty thorough clean-up.  Finally, on the December 21st, the heat cables of the South side were re-installed? and I must admit it is Much Better than before.

    The whole team was very well mannered, and very careful with the house.  There were many tarps placed in many locations, and in several instances they actually surprised me with their care.  At the end of every day, they made a decent clean-up around the house.
    - Mario S.
  • C
    Green Energy Home Improvement
    It was a big job.  It was a mixed experience that we had with them.  They also replaced the skylight for us but it ended up replacing the wrong one.  But they replaced the correct one as well once we i pointed it out.  We had problems with the gutters, along the front side of the house there was no proper water flow.   We had to get in contact with them several times finally we got it fixed past summer.  It took a while to get the scheduling.  It was frustrating for my wife trying to get them to schedule and come out and see what the problem was and probably three or four false start before they fixed something, finally they ended up putting a down spout on one end of the house.  It wasn’t until the following spring that we had any significant rainfall that we could cease the problem.  They did not charge anything extra for all this.  Price wise we did not do enough in finding out the leader.  As for responsiveness at times they were but at times they were not at all responsive.  We did use them to do some window replacements.  They replaced the sliding glass door and the window in the ceiling in our living room.  My wife was quite adamant that she booked this but she would not let them do the work until they fixed the gutters.  So that was part of the deal, why they came out to re-do the gutters.   They did a fine job of the door and the widows.
    - John P.
  • A
    Evangelous Roofing
    Very professional. Did not gouge me for the time spent. Repaired some areas that were not due to storm but would  cause a problem in near future. Will absolutely call these people when my roof needs replacing.
    - john b.
  • A
    Watertite Roofing Company
    I'm probably going to deal with them. The person that came out to give me the estimate seemed very professional and I had good vibes about them. I think they have been around since 1974; so it's really tough to make comments on the fact that they have been around for a while. They were prompt and they didn't keep me waiting which was good. When I might do the job, I might check one other person as a comparison.
    - IRWIN S.
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Skylight Installers in Framingham

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