ONYX MARBLE & GRANITE

A 195 Reviews

Founded 2001 • Angie's List since November 2002

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
10:00 AM - 1:00 PM

Company Contact

93 BEAVER ST

Framingham, MA 01702

Description

Onyx Marble & Granite is a small family business, it is very important for us to have satisfied customers. Top Quality and Great Customer Services Are Our Priorities. We serve the entire Massachusetts state including the islands. Dear Valued Customers, We appreciate all the safe healthy concerns and actions that the government and all its agencies are taking in order to resolve this COVID-19 crisis. As a building industry supplier, Onyx Marble & Granite is an essential service for the housing and commercial construction industry and it is allowed to continue its operation. While our showroom will by appointment only , we will continue to provide our quality customer service remotely by taking all orders via email, and then coordinate templates and/or installations. We take the health and safety of our employees and customers very seriously and continue to follow CDC recommendations, such as frequently sanitizing our showrooms, warehouses, and all common areas. In addition, our employees continue to adhere to a protocol of frequent hand-washing, respiratory etiquette, and safe social distancing. Please contact us with any other inquires or concerns you may have. Here are the emails you can use to contact us: jose@onyxgranite.com poliana@onyxgranite.com...

Verified Reviews

195 Total Reviews
Reviews by Rating
A Rated
184
B Rated
10
C Rated
0
D Rated
0
F Rated
1
Read reviews by category
countertop installation (188)marble and granite (118)home remodeling (32)plumbing (18)tile installation (6)fireplace repair (4)
Showing 11-20 of 195 reviews
B

RATED

09/07/2018

Good overall experience. There's a chance we were treated quite as well because we had the angie's list coupon (which was a great price). Two reasons for the B instead of A. The caulking where the counter met the backsplash failed very quickly and is now cracked. Also, when the installer came and found that one of the cabinets was not level, he asked me to shim a corner of the top of the cabinet a...

DESCRIPTION OF WORK
New granite countertops

CATEGORY countertops

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2017

A

RATED

07/19/2018

It was fantastic. The whole organization from first meeting, to end result was very professional and personable. I would highly recommend them to anyone. I check quite a few places and no one can compare to Onyx.

DESCRIPTION OF WORK
New granite counter tops

CATEGORY countertops,marble & granite

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/19/2018

SERVICE PROVIDER RESPONSE

Hi , We are extremely happy to be able to meet your goals. It is a pleasure to have you as a customer. We truly appreciate your business. Thank you, Paula
A

RATED

05/25/2018

We’re love our new counters in part because the service made the experience all around excellent.

DESCRIPTION OF WORK
New Kitchen Counter

CATEGORY countertops

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/25/2018

A

RATED

05/23/2018

Stop looking for a granite installer! Onyx ha everything you could possibly want - professional, experienced, courteous, friendly staff, excellent selection of different grades of granite, 100% reliable templating and installation, great prices. Why would you go anywhere else? I am a house flipper and pride myself on being meticulous in the design and quality of materials I use. I don't have time ...

DESCRIPTION OF WORK
Granite kitchen counters and bathroom vanity tops

CATEGORY countertops,marble & granite,bathroom & kitchen remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/23/2018

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], We are extremely happy to be able to meet your goals. It is a pleasure to have you as a customer. We truly appreciate your business. Thank you, Paula
A

RATED

05/10/2018

I've never been so impressed with a company like Onyx. The whole experience from the sales/show room, to the template men to the installers were amazing, talented, detailed, punctual, and professional.

DESCRIPTION OF WORK
Replacement of granite countertops - kitchen and family room

CATEGORY countertops

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/09/2018

Images

Photo for ONYX MARBLE & GRANITE - 93 BEAVER ST, Framingham, MA - 37056842

+3 More

A

RATED

05/01/2018

Onyx Marble was recommended by a good friend, who was very pleased with the work they did for him, remodeling his bathrooms. He insisted we give Onyx a try and we are glad we did! Paula listened carefully to our modest plans to update our tile kitchen counters and from pictures of our kitchen, immediately recommended several options, in several price ranges.....suggesting a stone that would help "...

DESCRIPTION OF WORK
Selection of quartz countertop and replacement of tile custom made counter tops (7 pieces in total)

CATEGORY countertops

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/27/2018

B

RATED

04/25/2018

It looks like they don't want to reveal all the terms and conditions at the initial price negotiations. As you call for some issue they reveal then the price to address that issue.

DESCRIPTION OF WORK
kitchen counter tops

CATEGORY countertops

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/25/2018

SERVICE PROVIDER RESPONSE

This is kind of confusing because we gave you a written estimate and the terms and conditions are written on the bottom of the page. As far as the trip fee, you were given specific instructions to have specific things done and they were not. You didn't give us any notice of this so we showed up and the job was not ready for us to template even-though you said it was. I'm sorry you're not completel...
A

RATED

02/22/2018

Every aspect of the process went great. The knowledgeable sales person helped up select the perfect stone for our project, something far better than what we went there looking for. They gave a price lower than we expected and provided a free Kohler sink. It was a quick turnaround time from ordering to installing. Each person that helped along the way was highly skilled and very helpful.

DESCRIPTION OF WORK
Replaced countertop with quartz.

CATEGORY countertops

COST $2,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/22/2018

SERVICE PROVIDER RESPONSE

We are glad we were able to meet your expectation. It is very important to us to work as team, in order to make our customer's happy. We truly appreciate your business.
A

RATED

01/10/2018

well. They did a good job at a very reasonable price.

DESCRIPTION OF WORK
put in granite countertops in kitchen

CATEGORY countertops

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2018

A

RATED

12/18/2017

Quick turnaround. From the day we selected the stone to removal and installation, the complete job was done within 2 weeks. Be aware, there is a cost to dispose of old counters...well worth it. Professional work, kitchen looks updated and beautiful! All personnel involved were courteous and thoughtful. Plumber to disconnect sink was at my expense.

DESCRIPTION OF WORK
kitchen countertops

CATEGORY countertops,marble & granite

COST $2,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/12/2017

Services Offered

Residential & Light Commercial Custom Fabrication & Installation of Marble, Granite, Quartz, Onyx and Other Natural Stones. Kitchen Countertops, Vanity Tops, Jacuzzi and Fireplace Surrounds. Professional, Personalized Service from Concept to Installation

Services Not Offered

Onyx Marble & Granite does not do any Plumbing or Electrical work.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
5%
Emergency Service
No
Warranties
Yes