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Door Installation reviews in Florence

  • A
    NextGen Construction Service Inc.
    Rene Gauthier Jr and his crew were amazing. We had a rather ambitious project of finishing a blank-canvas basement turning it into a bedroom, a full bathroom, two rooms for utilities, a gym and very large entertainment area complete with a wet bar. Rene was right there with us every step of the way and rolled with the punches with every twist and turn our creative process took. He and his staff were very respectful of our time, our house and our privacy. Rene looked for ways to save us money without cutting corners. The end product is GORGEOUS! our goal from the start was to make our basement have the look and feel of the rest of the house and he accomplished precisely that! Thanks Rene for an amazing job!
    - David G.
  • A
    Whatever You Need! LLC
    We are very satisfied and would definitely recommend Whatever You Need.  They were able to accommodate us quickly.  Gary came right on time, and did what needed to be done accurately and efficiently--beyond our expectations.  We couldn't be more satisfied, and will use this service again.
    - Elissa B.
  • A
    Pella Windows and Doors
    [This review was written by my partner, Naomi Miller, as a result of her recent experience with both Pella and Renewal by Andersen, in choosing replacement windows for her home.]     
         To establish a context for my comparative review of Pella versus Renewal by Andersen, I need to explain that five years ago I replaced half the windows in my home (in all the bedrooms and one wall of the kitchen) , using Renewal by Andersen (RbA), because I had just moved into my 30-year-old home and realized that the windows were losing heat and costing the home in terms of energy efficiency.  So I made a quick decision to use RbA without looking into any alternatives, mostly because the RbA sales rep pushed the sale and I didn't have time to research other options at that point. As a point of fact, I can say that I have had no problems with the replacement windows installed by RbA at that time, either at the time of installation or during the five years since.     
         Once I decided to replace the remaining older windows in the home this summer, I scheduled appointments with both Renewal by Andersen and Pella (whose windows my contractor had installed in my previous home in another state). 
        The Pella sales rep came to my home to explain the options for replacing the major windows in my home (picture windows in the living room and dining room, new exterior door in the bedroom, and new slider in the kitchen, plus a new casement window in the kitchen).  He was courteous and non-pressuring, and answered all my questions very thoroughly, unlike the Renewal by Andersen sales rep, who was very aggressive in forcing the sale, and defensive in answering any questions that I had concerning  limitations in RbA products. The RbA rep pressured me to sign on the day of the sales visit, whereas the Pella rep put me under no time pressure.  Ultimately, I argued for and obtained a 2-week extension of the 3-day "review" period for the RbA contract, in order to research my options with Pella.
         I then visited the Pella showroom in west Springfield -- RbA has no local showroom --  and was able to see the entire range of windows that I was considering, and to experience the operation of all the features (such as interior blinds) that I was interested in.
         After my  very negative experience with the Renewal by Andersen sales rep, I was very positively impressed with the Pella sales rep. I felt that he took the time to explain every detail that I was interested in, and wasn't defensive in the least when I asked him questions arising from my experience with Renewal by Andersen.
         I signed a contract with Pella (and cancelled the original contract that I had been pressured into signing by RbA), because the Pella total cost was competitive with Renewal by Andersen, the Pella quality and range of options offered in windows was superior to RbA, and the service provided by the Pella sales rep was FAR superior to the RbA sales rep, who was very aggressive, who constantly pressured me, and who spent more time bad-mouthing Pella than explaining why RbA was a good product in its own right.
         The Pella installation was scheduled for within a month of my signing the contract (as opposed to RbA, which scheduled the intallation for within 3 months of signing).  The Pella installation started promptly on time, took half the estimated number of days (2  rather than 4 days), and was completed promptly and professionally with no problems.  Any problem or question that I raised (such as observing that one portion of the new kitchen casement window frame looked slightly damaged) was immediately addressed and either fixed or replaced during the installation.  Both the Pella installation supervisor and the Pella sales rep came by the house during the installation to ensure that every detail was attended to by the workers on site.  All of the workers associated with the Pella installation were courteous and responsive to questions, and went "the extra mile" with additional options at no extra charge (such as reinstalling the original blinds in the new dining room picture window frame or installing an extra doorstop for the newly outward-swinging exterior door from the bedroom).  They cleaned up completely after themselves each day, and left the site in pristine condition.
         The new Pella windows and doors are beautiful, and have measurably improved the appearance of the rooms where they were installed.      
         I can review both companies now, as a result of my cumulative first-hand experience:
         * RbA products (satisfactory); RbA sales rep (aggressive and  pressuring);
         * Pella products (beautiful and innovative); Pella sales rep (courteous, friendly and professional).
         We would choose Pella over Renewal by Andersen, without a question, for any future work.
    - Chris R.
  • A
    Acheson Company LLC
    I met Dean Acheson at a store in my neighborhood and liked him right away. He was professional and personable. My husband and I are first-time homeowners, and initially we were looking for an interior house painter. Dean soon became our go-to guy for bigger projects as well. As a contractor, he was very helpful and knowledgable, anticipating questions on our behalf and getting the answers from a wide range of sources. Whether it was a plumber or an electrician we needed, Dean knew who to call, and he set up meetings on our behalf to address issues both large and small.
    As is often the case with remodeling, we ended up investing in more projects than we initially had intended. We had planned to keep our house's original knotty pine kitchen, for instance. At the last minute, we decided to rip out the knotty pine cabinets and start from scratch. Dean's crew prepped and painted the kitchen space, and later installed our new Ikea kitchen (which we love). They also replaced a ceiling in our sitting room, and put in extra insulation. And they did a beautiful job painting several rooms, including trim work and special features such as bookshelves and bay windows.
    Dean is very trustworthy, as is the crew he sent to our house. They really helped make our house a home, and they seemed to take personal pride in their work. Like Dean, they were professional and personable, and they all really went the extra mile for us. Just the other day, I was having new flooring installed in the kitchen, and we needed a space heater and a door covering, in a pinch?the floor material needed to be warm in order to be pliable. I called Dean, and within a couple of hours he stopped by with a heater and a wool blanket for us to borrow. Now that's service. It's also just... nice. 
    I would definitely recommend these guys. They really come through.
    - Brooke H.
  • A
    Cornerstone Contractors
    - Tracy f.
  • A
    Mr Fix It Handyman
    He was great and did a good job. He was creative in trying to solve problems and pleasant.
    - Karen S.
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Door Installers in Florence

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