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Car Dealership reviews in Fitchburg

  • A
    Baker Cadillac
    They are very good and reasonably priced and they can almost get you in. I like them, I like their service and I work with them. They even have a approved plan that you get when you bring in some maintenance referrals, so you get a percentage of your next repair. It's probably a little bit more, it's not the lowest priced but I can trust everything they do. They are very communicative and they have a few loaners and they will look at it and a lot of times they have had to order the parts unless it's completely undrivable. If you can drive the vehicle without damaging anything for a couple of few extra days they will give you a loaner if they have one and we usually kind of arrange for that. They maintain their mechanics and so it's not like people come and go so their front office for the maintenance side is the same people I've been dealing with since 1986. These are owners for me that are important as opposed to some of your other places as people grow they want to move on to another job. The people I worked with from the 90s probably 80% of them are still there. They know me, they know my cars and since I purchased the last three from them and I am happy.
    - Deborah M.
  • A
    They provided a great experience from start to finish. No pressure from the salesman, who came across as one of the most genuine people I've ever met it sales. The asking price was already fair and accurately reflected the condition of the vehicle using very strict rating standards. (This was a pleasant breath of fresh air, after having encountered other used car dealerships recently that insisted that Average condition vehicles should still warrant the price of a vehicle in exceptional condition).
    The price was so fair that after having the salesman agree to take $200 off the window price, I was done and agreed to purchase the vehicle on the spot.
    The office handled the process from deposit, to purchase effortlessly in a very friendly and courteous manner. I actually finished the transaction before the vehicle was fully serviced, on a hand shake agreement that they would properly service the vehicle and correct any mechanical issues they might discover. They kept up there end and in addition to servicing the vehicle even surprised me by putting two new front tires on in place of a pair that still had about a 30% tread remaining.
    The only hiccup was that the servicing of the vehicle was a little delayed and I had to wait an additional day longer than anticipated to take possession of the vehicle. I consider it only a tiny inconvenience and appreciate the thoroughness of the job.
    Friendly, genuine salesman and staff. Very fair pricing based on the true condition of the vehicle and a no pressure, conversational sales process? Yes please! I just wish more dealerships operated in this manner!
    - Paul J D.
  • A
    As stated by the service manager this service corrected a noise when turning.
    - William C.
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Car Dealerships in Fitchburg

Companies below are listed in alphabetical order.

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  • 128 VOLVO

    614 NORTH AVE
    Wakefield, Massachusetts