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House Cleaning reviews in Feeding Hills

  • A
    Take-A-Break Cleaning Service
    After several bouts of illness and multiple obligations, we decided to hire someone to do Spring Cleaning this year.  We normally do our own cleaning, so we are particular about what needs to be done and how.  Angela was very professional and responsive.  She did a walk-through of the house in order to provide the quote and to determine specifically what we wanted done in each room.  We were thrilled that she would be tackling our skylights and ceiling fans, as well as our many large windows.  We also have wood floors that we regularly clean and polish and were pleased that she would be using the same cleaning/polishing products.  Angela and her two helpers arrived promptly as planned and worked hard the entire time.  She obviously takes great pride in the work she does and checked in with us multiple times to make sure things were going well.  I did point out a few things during the cleaning that needed improvement, such as cobwebs in a skylight and better polishing of the refrigerator door, and Angela immediately remedied each item cheerfully.  We had one complaint after the work was done, but we contacted Angela to see if she would provide a remedy and she did!  We have multiple large windows that are difficult to clean - we normally spend many hours with a squeegee and cleaning tools to get the windows to shine without streaks.  After the cleaners left and we inspected the windows, we found many smudges and streaks on the windows that are in our main living areas and that overlook our views of the valley.   I recalled where Angela had been cleaning and where her helpers had worked and realized that the windows that were not streak-free were done by one of her crew (Angela's windows were perfect).   I wanted Angela to know that we appreciated the great work her crew had done elsewhere, but we had paid $500 for the cleaning and much of the cost was for the window cleaning, so we hoped she could make things right.  I sent her photos so she would see the problems and she called to apologize and to schedule another window cleaning session.  She asked us to make sure things were done properly and wanted a report immediately after the work was done.  When the two cleaners came, we gave them the squeegees we normally use to clean and they did a fabulous job!  Because we are regular users of Angie's List, we want to be thorough in our review for the benefit of other list users, so we have included this information about the window cleaning in the interest of full disclosure.  However, we are completely satisfied with the results.  Angela wanted to ensure our satisfaction, and she did.  We would definitely use Take-A-Break Cleaning again!
    - ELIZABETH H.
  • B
    Springfield Maidpro
    They did an excellent job, but I like different things to be done at different times. The cleaning that I needed was more flexible than what they had to offer; they wanted to provide a more consistent service than I needed, but they were very good.
    - mary jo s.
  • A
    Cleaning Services By Prefered Domestics
    ,I'm a single dad who hadn't gotten around to the basics (like dusting, floor washing, etc) in quite a while. I knew I needed help. I called Gloria based upon the glowing reports here on Angie's List. I can only add another glowing report. She's always on time, considerate, friendly, and hard working. Now we've gotten beyond the basics and she has helped me clean out the refrigerator and my cabinets. I can't just stand around while someone else is working so when I ask her she assigns me a chore, also. So I actually get an extra 2 hrs work done. She and her brother are very nice, hard-working people. At the end of our session she even tells me her plans for the next extra chore we'll tackle after the basic housecleaning is done. I'm very glad I called this company first. I'm glad I'm on her bi-weekly schedule. And if I ever need something extra I know I can call her and she'll come and help me the best she can. I highly recommend Gloria and her brother Phil. They're hard workers and good people.
    - James M.
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Home Cleaning Services in Feeding Hills

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