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Appliance Repair reviews in Everett

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• The problem started on a Sunday and I was concerned about getting an appointment for early Monday. I called Al’s Appliance Repair Sunday afternoon and the company returned my call by early evening. I was able to schedule a service appointment for early Monday morning. The owner sent me a message when we was on his way and showed up on time. I suspected the fan was broken and not circulating cold air correctly. He quickly diagnosed that it was the fan motor and was able to fix it within an hour. When he was done, he cleaned up and put back in the shelves that had to be removed.
  - Patricia D.
• I recently hired Scott Mckay of Appliance Works of Boston to fix my leaking, 5 year old dishwasher. I have to say that I was impressed with not only how knowledgeable he and his assistant Michael were, but especially how considerate they were. Initially, I called a few people who told me that traveling to the city of Everett would cost me $150.00 up to $200.00 and it didn’t matter how close they were. One company was located in the city of Cambridge. With the Winn Casino project in Everett, traffic has been worse, but that didn’t stop Scott Mckay from agreeing to come from Quincy, Ma. to fix my dishwasher. In addition he was very reliable, he showed up when he said he would and called and texted me when he had questions and responded quickly to my calls. All in all, I would definitely call Scott again for any problems with my house appliances and highly recommend him. Oh, and btw, my dishwasher has a new motor and pump and is running like new and not leaking. Great Job!
  - Leonard R.
• It went really well !! I like the fact that they were punctual. It's getting harder to find companies in this industry that keep to their time and word. For example, they did what they said they were going to do, when they said they were going to do it. The job was done without any inconvenience in terms of loud noise or cleanliness. I have not had a problem with the disposal or the stove since. I would recommend them to family and friends and be utilizing their services with any problems in the future!
  - Priscila C.
• My dryer was making a very loud squeaking noise. I called Bill and right then and there he set up a day and time that he could come by. He arrived as scheduled and was very courteous and professional. I have a stackable unit in a very tight space so it was a little difficult to maneuver but Bill managed to do so with such precision. it was so refreshing to find someone who is dependable! I would highly recommend him.
  
  - karen c.
• I had scheduled this appointment for Friday at 9:00 a.m.  He was at my house at exactly 9:00 a.m.  I explained that water was coming into the freezer section and accumulating under the bin, then leaking out the front of the freezer onto the floor.  He removed the food and the bin, removed the ice that had accumulated again, and removed the back panel in the freezer and immediately located the problem.  The drain was covered over in ice so he removed that ice and cleared the drain of all ice that had accumulated beneath the drain pan.  He was extremely thorough, used towels to not get water on the floor, and put everything back into the freezer.  There was no mess left behind.  He was also very pleasant and friendly.  I would definitely use this company again and would highly recommend him to anyone needing an appliance repairman.
  
  
  
  
  
  
  
  
  - Gina D.
• In both cases, I was very impressed with the service.
  The over-the-phone scheduling was quick and easy, and since I didn't actually need service on the same day, it was easy to have them come on a time that was convenient. Both times, the technicians have called ahead to let me know they were 30 minutes away.
  In the case of both the dishwasher and oven, the technicians quickly diagnosed the problem, had the tools and equipment on hand to fix it immediately, and were courteous and professional. Not for nothing, they were both also very patient with our annoying cat.
  Hopefully I won't have to use them much, but they're my go-to for appliance repairs, and I would certainly recommend them.
  - Meagan B.
• They were terrible.  They always try to sell a contract to people when they buy a large appliance and I have that contract and I am very unhappy.  I have it on a lot of major appliances and I feel like I won’t buy the contract anymore.  In the summer with the refrigerator I had to wait two weeks and then brag that they we get a new one if they can’t fix it, but we never get a new one.  The guy that finally repaired the refrigerator said that it wasn’t worth repairing and it broke again.  I had to have another guy come, but in the summer I have to always wait.  The refrigerator in my house for two years kept getting warm in the summer and then I had a guy come and then it would be alright and it would do it again.  Finally, my friend was here and said that a part needed to be changed.  The guy did change it and it has been working.  The guy said that I had too much lettuce and that makes it get warm and it was like these people don’t know what they are doing.  I am just dissatisfied with hem immensely.  I don’t remember how much the contract was that I bought.  The guy that fixed the refrigerator, I liked him a lot, he was nice and he did a good job and he worked hard.  It wasn’t worth fixing and that was the problem and it wasn’t his fault.  For the parts, they could have just given me a new refrigerator and that was what I did not like him.  I do not want to fault him because I felt like he did a good job and he was nice, but he had to do what he was told.  I am not so much unhappy with that particular repair man; it’s just that I don’t like how they operate because they make people wait, especially in the summer time.  It is terrible.  On the refrigerator downstairs the quality was good by that guy, but the guys I had coming downstairs for two years were awful.  Their punctuality was good because they gave me a timeframe and showed up when they were supposed to.  Their manners and everything were okay, but sometimes I got different guys and they did not know what they were doing.
  - Linda R.
• The guy gave me a decent deal. They were very helpful and always on time. I had some issues that came up and they were great about taking care of them. I would highly recommend them to others in the area because they are very knowledgeable.
  - Janis G.
• ok he got the part waited for machine to defrost and perform the replacement.
  - VINCENT N.
• Very professional. Worked quickly and cleaned up after work was finished. Very reasonable prices and great advise on maintaining appliances. Would definitely hire this company again.
  - melvin h.