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Cleaning reviews in Essex

  • A
    Rosy Cleaning Service
    it went fine no problem I have been using them for 8 yrs and I have been happy with the service during that time. Very effiecent they come and do their work no messing around do the work and leave.
    - Sylvia M.
  • A
    Sebastian Cleaning Services
    I really needed a good cleaning team to get my kitchen and bathrooms in shape. I have a bad back and could not do a deep cleaning for a long time. This family of 3 came and were SO nice, SO good and did not complain about how dirty the house is. They cleaned so well and made it possible for me to get back to keeping up the house. What a lovely and friendly and efficient and great cleaning team they are! They stayed longer to finish what was started in the kitchen and did an outstanding job. They are kind, very good at the task and friendly! HIGHLY recommend them and I will have them back!
    - Eric R.
  • C
    Prospect Cleaning Services
    Jislaine and one other woman arrived 15 minutes late and left four hours later. My daughter, who had to leave home for a few days immediately after the cleaning, discovered upon returning home that the cleaning had been at best a cursory surface job. Woodwork was still dirty, lamps hadn't been dusted, floors under area rugs weren't vacuumed, mildew was still in the tub, spider web in a corner still in place, items on shelves not moved to dust under, etc.
    The same company was advertising a 4 hour surface cleaning for $180,in which is actually what she received.  Perhaps there was a miscommunication in their office. I sent an email, outlining  the shortcomings and asking for an explanation of the price discrepancy.  I also included photos of the problem areas. A week later, having received no response, I sent another, more stern email.  I immediately got a response from Jose asking me to call him, which I did. He said he hadn't received the first email, asked for a description of the problem, and told me that Jislaine had moved to Florida. We arrived at the decision to refund me $120, a little less than the difference between the two offers.  He did send me a check immediately.
    Rating this company is difficult. I give them an F for price and D for quality for reasons outlined above.  I think the women perhaps  took advantage of my daughter, who was not experienced or comfortable with having her home cleaned professionally.  They arrived late and got out fast, waving goodbye to my daughter who was in the back yard (she had to run after them to give them a tip). That said, I was impressed by Jose's responsiveness and willingness to make things right and give him an A in that department.  I'll chalk it up to miscommunication between management and employed cleaners.
    I would suggest that if you use Prospect Cleaners, that you specify exactly what you expect to have done, and closely inspect before they leave. Jose has shown that he is willing to make things right, which is reassuring.
    - Eric S.
  • A
    A Cleaner Tomorrow
    The owner got right back to me and met me as planned. Communications were easy and prompt. Service provided was excellent, the staff and owner were cheerful, and they are very easy to work with. I thought the price was exceedingly fair for what we asked them to do. I am happy to recommend them and will definitely use them again!
    - Lori S.
  • B
    Fab's Cleaning Services
    I arranged for fab's to clean my parent's home. They arrive on time and they efficiently perform the tasks we arranged for with minimal disruptions to my elderly parent's routines. I am not there most of the time when Fab's comes but my parents are happy with their service.
    - Richard M.
  • A
    GSJ Cleaning Services
    Great...they were friendly, efficient and helped me out getting the house cleaned up for my family coming from out of the country.
    - Eric R.
  • A
    Luzis Cleaning
    - Michael C.
  • A
    Heaven's Best Carpet and Upholstery Cleaning
    - Kate W.
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Cleaners in Essex

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