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Find Top-Rated East Walpole Hardwood Floor Installers

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Hardwood Flooring reviews in East Walpole

Real People ~ Real Reviews ~ Real Results

  • B&B did a great job on the addition from start to finish. Bill and I met several times to talk through design and ensure we were on the same page prior before starting the project. Bill started the job when he said he would and finished on time and on budget. Bill and his crew were always very professional and respectful to my family. Bill did a great job managing all the subs and ensured everything ran smoothly. Bill is a true professional. B&B's prices were very fair, but he never sacrificed quality to save a dollar on his end. B&B did excellent work and made sure I was very happy every step of the way. Bill builds relationships with his clients and really cares on how his client views the outcome of the project. I would definitely use B&B again and highly recommend him.
    - Robert F.
  • I responded to your email re a big coupon event to refinish the floors in a large room at approximately half the ordinary price of such a job.  The office staff (Renee) has been responsive by email in setting up appointments and responding to questions.  However, today the second appointment they set up with me has fallen through.  I paid in advance and would like a refund. 
    The following email I sent to the company describes the situation:I am distressed and disappointed that this is the second appointment you have set up with me that has fallen through.  Last time I got a late cancellation call.  Today I did not even get a phone call.  Each time I have cancelled other commitments in order to be here at a time you said was good.  I purchased a coupon in good faith.  I would like my check returned.    Marian 
     Renee confirmed this appointment for 10 a.m. today by email on 8/1.  I am extremely disappointed in this company that is highly recommended by Angie's List.  Here is the email exchange:
    From: Renee Cotton [] Sent: Wednesday, August 01, 2012 3:42 PMTo: 'Marian Rosoff Encarnacion'Subject: RE: Confirming Saturday at 10.  Super! It should take any longer than ½ hour depending upon any questions you have.
    From: Marian Rosoff Encarnacion [] Sent: Wednesday, August 01, 2012 2:42 PMTo: 'Renee Cotton'Cc: 'drrosoff'Subject: Re: Confirming Saturday at 10.   Hi.  Yes I am confirming.  Please tell me approximately how much time I should set aside.    Thanks, Marian  This was a response to the following from Renee:
     Hi there! Just confirming we are all set for 10:00am on Saturday morning to meet with Richard?   Thank you, renee
    - MARIAN E.
  • I had received multiple quotes for the job that were nearly twice as much as Lee's. Using Angie's List I located Lee's Flooring and all their great reviews. They bid the job over the phone (I guessed at the room sizes), , and didn't charge for the little extras (thresholds) that I added to the job later. He also came on the next business day and arrived 30 minutes early, waiting for me when I was late! The owner/operator Thomas Lee was very responsive to my needs. He is not your sit around and chat type of contractor though he has a pleasant disposition. He'll show up and just get the job done right. I gave him the keys to my place that was full of renovation tools and felt perfectly comfortable letting them come and go as they wished. Communication is a bit challenging due to the accent but they are patient, and if you are then you'll end up with a great job for an amazing price. Thank you Thomas Lee!
    - Tom C.
  • It came out beautiful and when my cat stepped in wet poly by accident, Alex said he would fix it for free. Excellent job and customer service from both Alex and Jennifer.
    - Cory F.
  • Alex showed up promptly and was very communicative throughout the process. You can tell Alex is very proud of his work and it shows. I wouldn't hesitant to hire him again.
    - Heather K.
  • unknown
    - Michael T.
  • He did not show up & did not call to let me know he wasn't coming.
    - Sarah F.
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Hardwood Floor Installers in East Walpole

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