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Transportation reviews in East Longmeadow

  • C
    Yellow Cab Co
    I called Yellow Cab in the morning, about 2 hours in advance, to ensure that I would get to medical appointment on time. They indicated there would be no problem and a cab would arrive by noon. At noon my ride hadn't arrived so I called Yellow to see what was going on. They told me the cab was "almost there" and would be there in a few minutes.
    At 12:15 there was still no cab and I called again. They fed me the same line and assured me I could probably see the cab on my street as I was speaking to them. 12:30 came and no cab yet. I called again and this time they said the cab driver needed directions to my house! They connected me to the driver, who was not only confused but more than a few miles away. At 12:40 the cab finally arrived. I made it to the medical office only because the cab driver drove "like a taxi driver".
    The cab was very old. Although it had a GPS unit, the driver didn't seem to know how to operate it..
    The cab home was much easier. All the drivers seem to know the downtown streets and my cab arrived a few minutes after I called. The cab was relatively new and the driver was very attentive.
    I did contact other cab companies before calling Yellow, as I had read other reviews indicating problems. Unfortunately Yellow seems to be the only one that goes to my town. The other companies all told me to call Yellow, so I had no choice.
    - Jay M.
  • A
    Century Limousines
    - KRIS T.
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Transportation Services in East Longmeadow

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