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Roofing reviews in East Longmeadow

Real People ~ Real Reviews ~ Real Results

  • It was such a strange experience. So the salesman came out. he was super nice. We walked around and he assured me what he drew up would be great. He gave us an unbelievable price of $1300. He kept saying that he didn't work on commission so he could give us that price. Fast forward to the day of installation and the installer called me multiple times during work. I had to leave work to come home. He told me that what the salesman said wouldn't work and that we needed to walk around and get a new price. So we walk around and he talks me into giant industrial gutters that "I needed." I was under the impression that I was getting them anyhow but that doesn't really matter at this point. So I agreed and this doubled the price. He took of a couple hundred if I payed cash. I agreed. This was already super sketchy but it gets even worse. I asked the guy if they would honor the coupon from Angie's list. They wouldn't. This is after their certified salesman screwed up my quote and this new price was double what I supposed to pay. The next day I had to leave work early so I could get cash and get home to pay these guys. They completed the work I paid and they left. The first rain with the gutters was super strong and water got behind the back and side house gutters. I waited a couple of weeks to call the company because I thought maybe it was just the storm. NOPE. Water pours into my back porch behind my gutters. This didn't happen before the gutters were in place. I bought gutters to get water further from the house and this is not happening. When you call the company you get connected to a call center and they call you back. After 2 days I finally received a call back and was told that this was not the companies problem. That flashing was not part of the job and that this is an after market expense. I was told that I could measure and go to their business, purchase and pick up flashing to install myself. This was god **** ridiculous. DO NOT HIRE THESE SCAM ARTISTS! I am now out $2600 and now have to spend more money to hopefully get the water to move away from the house the way it did BEFORE I had gutters. 1. Inexperienced salesman 2. Inconvenient installation and second quote 3. Big money 4. Gutters did not work 5. Coupon not honored even though this was all their mistake 6. Would not fix gutters
    - Andrew F.
  • It went great, they showed up when they were supposed to, the job was done in 1 day. They also started a week after I hired them which impressed me.

    When the salesman came out I was just looking to do a patch job he wasn't pushy but gave me 3 options of things I could do, I deceided to do the whole roof and I am so happy I did.

    The contractor who came out to see me was great as well.

    I would use them again for other home improvement projects.


    - Lisa D.
  • These guys were nothing less than AWSOME. They took their time and did a wonderful job. They made our

    hundred and fifty year old house look like new again. Very professional, very friendly and very reasonable.

    Thanks Clark, Chuck, Jeff, Mike Curtis, Nick and Manuel. You guys were Super.

    Thanks again, Jeff and Peggy.


    - Jeffrey P.
  • We've recommended them to many people. He was recommended to us by somebody else and then we recommended them to at least three other people so far. They did a pretty good job. Their price was good and they did excellent work. They did excellent follow up too if we had any problems or anything. They were there at seven in the morning. They said they would be here at seven and ready to go and they were here at seven ready to go.
    - Ruth A.
  • ASG did a great job removing and installing new seamless gutters on our 2 story home.  They were on time, professional and finished the job to perfection.  They cleaned up nicely and didn't leave any debris laying around.
    - SHARON C.
  • Andy picked up right away when I called to ask if he could take a look at my roof which had developed a tiny leak the night before. He said he could come out the very same day. When he arrived a few hours later he told me the roof was in good shape and should last another 7 years or so (the roof is 20 years old). The leak was being caused by a pipe boot which had deteriorated. He told me he'd get back to me later in the day with an estimate to replace the boots as well as to clean moss which had grown in a few areas. He ended up calling back a few hours later to say he could come out and replace the boots in an hour (he could schedule the roof cleaning within the next few weeks). So by the end of the day on the day I called he made the repair. He carefully explained what had to be done and how to do it properly and thought to use extra shingles I had stored in the basement. He was extremely nice, courteous, prompt and professional. He provided top notch service. I would use them again in a heartbeat.
    - Robert G.
  • Overall, they were professional from start to finish. Showed up on time for estimate and the day of work. Answered questions before and after replacing the roof. No surprises. Would hire them again and recommend to others.
    - Ruth A.
  • job went well, finished in 2 days. andy was very knowlegable and
    is quite meticulous. we had a flat roof on a portion of house and added
    a membrane roof at no additional cost. price was competitive with other estamates
    and the cleanup went very well. would definatly hire again.
    - Steven T.
  • Adam Quenneville Roofing and Siding insisted I shouldn't repair my roof. They wanted $33,000 to put a new roof on my house. Eventually, I had it repaired for $50. I was like "huh" that was a slight difference. The reviews were quite positive and I was really surprised. Their quote was so high, so ridiculously high that I felt they were trying to fleece you. It was kind of unreal. I have another house that I replaced the roof on last year, it is a smaller house, but I had some semblance of an idea as to what it should cost. It is a nice house in a nice neighborhood. They were very prompt and quick to come out and provide me with an estimate. The person who came out spent 3-4 hours looking at my house and giving me the proposal. The person who came, I believe he was paid on commission, so he was kind of a sales person. He's paid on commission and doesn't do any of the roofing work himself. He goes around and tries to sell people on their services. He gets paid when he sells more jobs. I wasn't real happy with. I will never use them again and I will never ask for a quote again. It was inappropriate. The actual write up was just a piece of paper with some scribbled handwriting on it. The quote was $33,000 and change, but if you sign up today will knock it down to $32,000. It was already 4 pm. It was really gimmicky. I had 4 other people come and 2 of them said to me I didn't need a new roof, it only needed some repairs. It is not being very professional when you try to fleece someone.
    - Mark A.
  • We were visited by Bob from Vista who did a great job working with us on what needed to be completed and price negotiation.  This was certainly a package deal with windows/siding/tile work and masonry all being done to the home.  Before the work started we also met with Brian who had some great recommendations on siding style and tile patterns.  He mentioned he would have his "A" Team working on the job and overseeing the project.
    The siding and windows took only two days to complete and the results are outstanding.  The "A" Team certainly lived up to it's reputation and had to battle 90+ degree to complete the job.  The tile in the breezeway looks terrific as well as the masonry work on the front steps and the new awning.  We've had quite a few compliments on the home.
    As with all large scale projects there are speed bumps along the way, but everything we requested to be modified or adjusted was addressed in a timely manner.  Overall, it was excellent work.
    - Brian N.
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Roofing Contractors in East Longmeadow

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