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Door Installation reviews in East Falmouth

  • A
    Power Home Remodeling
    They were very professional and they work diligently. Everyone is on time and they care about your property. They lay down drop clothes where they are working and clean up after themselves. They are all very courteous and friendly. I have had a great experience with Power Home Remodeling Group and would recommend them to everyone!
    - Betty L.
  • A
    PELLA WINDOW STORE
    Excellent. They were excellent in all ways and interactions from first contact to checking in afterward. Professional interactions, excellent work, and followup. I highly recommend as they were much less expensive and better quality than we imagined and compared to other estimates we received.
    - Susan M.
  • A
    Pella Window Store
    Entire experience was excellent. Crew was very professional and courteous. Quality of work and attention to detail was exceptional. Estimator was very prompt and costs were very favorable to other estimates we received from general contractors. Installation was completed early as well. Would definitely recommend Pella!
    - Susan M.
  • F
    IHS Building and Remodeling, Inc.
    Initially all went well. Richard was kind, punctual and helpful in making decisions and performing the work necessary for a satisfactory job. About half way through though he found out his plumber could not do the job so he tried to find a new one. He was unsuccessful for a few weeks, delaying our project, and when he did hire a new plumber, it was going to cost him about $2500 extra. This made him extremely upset and he was unhappy to be on our job sight from that point forward. He was angry and uncooperative from that day until the job was finished. The only time he was congenial was when he asked us to recommend him to a neighbor. Although we considered this, based on his attitude, not only toward us and our project, but also regarding minorities and his degrading attitude towards women, we could not. We wanted him off the job as soon as possible. At the 'end' of the job he submitted a bill for extras in the amount of $3500 for things like putting on our kitchen cabinet hardware ($600) and other unfounded fees and charges. We ultimately paid him a good portion of it because he threatened us with a lawsuit and informed us that he intended to put a lien on our home. Not wanting to deal with this headache we worked out a solution, but it felt like extortion. This was one of the worst experiences of our lives. The renovations are not complete and his subcontractors wanted even more $$ to come back and finish the job. This is not their fault, he is just not a good manager of the work he promises to perform, and ultimately this was probably too big of a job for him to deal with. We will find other contractors to finish the work. He also does not guarantee his work. He installed a door that does not function properly and we asked on several occasions for him to make it right and he has refused. The project was to be completed in 8-12 weeks it took 5 months. There were 21 days that he was scheduled to be on the job when he did not show up. Although he claimed to be working 6 days a week, this was not true. As you may also find when working with a contractor and they start to act this way, you feel bound to have them complete the job because there is so much time and money already committed. If I could have fired him the first time he made an unsatisfactory comment about women or minorities or showed his very volatile anger issues, I would have, but we were close to finishing and I just wanted the project done and him out of our lives. Had he simply been a more pleasant and agreeable person, this review would probably be different. We could have overlooked his personal shortcomings and inability to cooperate; however, because he became SO unpleasant to work with we had to put it all in the review so others would know what they are getting when they hire him. The big part of the work he did was good... so far, nothing other than the door that does not work has been an issue. Attention to detail is not his strong point. As I said at the beginning. We enjoyed working with him for the first few months and the work he did then was fine. After that, however; things went bad for him and he took it out on us and could not recover. We have further work to do on our home as well as two acquaintances who were wanting to do similar projects to ours. We find; however, that cannot recommend him for even the smallest project, and would want others to be aware of the issues we encountered. Richard appears to suffer from anger issues, hopefully he can get help with this. It would show in his work and in his life. We do not wish ill will on anyone, but until he gets help, others need to know who they are dealing with before they sign a contract.
    - Daniel B.
  • C
    FRASER CONSTRUCTION
    The workers were professional, clean and polite. The work, at least the finish work was substandard. The trim around the doors was not completely nailed, there were gaps at the mitered corners, and where it met the existing baseboard and chair rail. They were responsive to my concerns and came back and filled it with putty, finished nailing the trim to the doors, it looks ok now. It just doesn't seem like a professional job, more like amateur quality and putty to cover it up. I showed it to a carpenter friend of mine to check if I was being too picky, he said no it was sloppy work. Now the frame around the insect screens is falling off, seems like the plastic channel was cut too short with nothing to hold in place. Like it was done by someone who never installed an Andersen door before. I will figure out something, I won't bother calling them back. Forgot to install the lockset I ordered, they came back and installed. Billed me a higher amount, based on a previous option we selected, needed to sort that out. The doors are installed properly, open and close fine, which is the important thing. Fraser is a big company, I think I just got an inexperienced crew.
    - James C.
  • A
    Cape Home Remodel - Basement Concepts
    We had plans for a much smaller renovation when we first contacted Jeff Wragg at Cape Home Remodel. He stayed in contact with us for over a year while we were going back and forth with an architect trying to come up with a reasonable design and budget. We had to scale way back on our initial ideas due to structural issues and budget constraints. Jeff was patient and helpful with several ideas as to how to accomplish what we wanted. When the plan was finally completed and all the permits were issued, Jeff and his crew began the work in a very professional and competent manner. Excavation and exterior preparation were done with care, so there was only a minimum change in the landscaping around the house. Work on the interior of the house was extensive, and the issues that were unexpected were attended to with care and attention to communicating clearly with us. We are thrilled with the end result! A small summer house built by our parents in the 1970's has been transformed completely. Although we couldn't get another bathroom or bedroom, we did get a new kitchen and bath, expanded the living space, added a large covered front porch and a large rear deck. We have new windows and doors, new siding, new maple floors, HVAC and electric, new sheetrock, insulation and trim. Basically, everything is brand new, simple and beautiful. The attention to detail by Jeff and his crew was really appreciated. The project took longer than expected, but that was due mostly to the scope of work changes that occurred during the renovation. Jeff was very responsive to all of our questions or concerns during the course of this renovation. We definitely would recommend Jeff Wragg for any home remodeling or renovation project.
    - mary c.
  • A
    Cape Home Remodel - Basement Concepts
    I entered into this project with more than a little trepidation, having never gotten started on something with this scale, but I learned quickly that this is an amazing group of people to work with.  Jeff let me know what preliminary steps were necessary (architect and surveyor) to get started after first coming out to look at the house and offer his initial input.  He collaborated with me to find ways to fit the smaller, but necessary projects into the larger one, all within my budget.  As the project progressed, with Jeff keeping in contact regularly, he and his crew offered valuable suggestions that varied from the original architects plan (substituting fir columns and rails as opposed to the composite), but that created a beautiful deck that I am thrilled with.  Jeff also pointed out that keeping the pergola free standing would prevent the need from detaching it in the future when the roof needed shingling (a very appreciated suggestion).  Everyone involved with this project was professional, prompt, dependable, approachable, and pet friendly.  Pat - Thank you so much for coming over on a non-work day just to pick up the left over wood in the yard.  It was left raked and neat, even in the middle of the project.  I was amazed at how quickly the project progressed and am absolutely thrilled with the result.  You will be so pleased to have this group of people work on your home.
    - Barbara E.
  • A
    All Cape Garage Door Inc

    They came and gave us a quote for installing a new opener on one door and repairing the existing opener on the other door as well as repairing the door because it would not stay open, had missing rollers and had a rotted panel on the bottom.  The existing garage door opener was all torn apart and in rough shape but he said he would try to repair it.

    The repair person came on Monday but was running late and I had to reschedule to Tuesday because I had another vendor coming to do work for me that afternoon that would have conflicted.

    The existing garage door opener required a new panel and electronic eyes that would have cost close to the cost of a brand new opener, so we decided to just replace the old opener with a new one.  The doors run great and I love having functioning and safe garage doors.   


    - Pamela K.
  • A
    Canty Brothers Construction
    It's been two years since the work was done, but it still looks great! Canty's crew did a really nice job, with great attention to detail. They made some suggestions which enhanced the overall look. I would definitely use them again, and I've recommended them to others.
    - Glenn D.
  • A
    Willard Co
    .  All work was completed on time.  Professional quality in all his company does.  The prices are reasonable.  He is always prompt in communicating with the customer.  Very reliable.
    - Beverly H.
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Door Installers in East Falmouth

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