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Find Top-Rated East Dennis Custom Furniture Makers

There are 3 top-rated custom furniture makers in your area.

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Furniture reviews in East Dennis

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  • While we were in the store, we received attentive service and thought that this would be a good experience.  We were told that the furniture would arrive within four or five weeks.  It took over two months--during which no one called to inform us about the delay or to reassure us that the furniture was on its way.  When the furniture arrived, one of the end tables (a small table costing $500.00 --so expensive we were told because it is made in the US) had a chip in it.  We did not notice it until the delivery men left (they had turned the chipped portion of the table to the wall when they moved it in).  We noticed the chip almost immediately and called the store.  Instead of a replacement, Houssain sent us touch-up paint with no directions or apologies.  Apparently there is absolutely no warranty on any of the furniture!!!
    This furniture is available at many other stores.  I would advise:  DO NOT BUY FROM THIS STORE!!  ONCE THEY GET YOUR ORDER YOU ARE FORGOTTEN!!!!!

    - sheila h.
  • Work went fine, results were good.

    HOWEVER - Recently I needed a single piece of material to repair a cabinet, following a plumbing problem.
    It has been over 6 weeks, since Gary Ellis came and looked at what was needed.
    I have called and left at least 1/2 dozen phone messages and can not get a simple returned phone call.

    This is the lousiest customer service I have experienced in a long time.
    I guess Gary can't bother with prior customers, when there is not much profit to be made.
    I used to recommend this company to my friends and I also have another kitchen needing remodeling.
    I would never again recommend such a company that does no believe in customer service and
    the simple courtesy of returning phone calls, even if its simply to let me know they can not help with my currecnt problem.

    As for using them again - never in a million years - there are other vendors who will treat you like a valued customer,
    NOT just when there is lots of profit to be made.

    Beware Kitchen Tunups - your treatment of customer will eventually catch-up with you.
    - Robert B.
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Custom Furniture Makers in East Dennis

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