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Chimney & Fireplace reviews in East Boston

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  • Still using them and with out a doubt still absolutely satisfied. The very sweet lady that answers the phone to book my appointment is always kind to me even though I usually have no idea what I want she helps me understand so much more. I have two young gentleman come out to my home just as sweet as could be they know what they are doing! Thank you guys are always very punctual very nice and do a great job!
    - Lynn F.
  • I bought my home a few months ago, and when I went to clean my chimney, I noticed that some components were corroded beyond repair. Soon after, a bird got stuck in it and made matters worse. Not having any chimney experience, I called 5 Star Ventilation to see what needed to be done. They showed up promptly and identified the issue right away. 

    What I appreciated the most is that I was given many options about how to proceed. I was consulted about how I use my chimney, and what my goal for it was. By given me various choices, I was able to find an affordable plan. 

    The work itself was quick and clean. John, the technician, was very professional and ethical. I highly recommend their services for anyone facing chimney woes. You will feel good about choosing a company that does honest work.
    - Nicole R.
  • We had Kevin come out to do some repair work on our chimney after buying an older home. We knew the chimney cap needed to be replaced and the brick needed to be tuck-pointed from our inspection, the previous owners really hadn't done any work on the home. Kevin also recommended that we replace the chimney liner, which hadn't been replaced in a long time and wasn't the correct liner for our furnace. He also did some work on the firebox to help prolong its life until we can put in a gas insert. The work was all done, and he recommended we put a sealant on the brickwork, but this would need to be done in the summer. He said it wasn't very hard to do and he could come back, but it would be easy enough for us to do it if we wanted to save some money and recommended a sealant product and told us how to do it ourselves. We will definitely use Kevin from 5 Star for any future chimney needs, and highly recommend his services.

    - Noble C.
  • I would highly recommend Alcantara Contractor for service.  I had a heavy stone mantel/ fireplace I needed instaled in my living room, we were going to use it as the centerpiece in our living room and use mantel for TV to rest on.   They were easy to communicate with and did an excellent job installing the mantel.  This was my first experience needing to find my own contractor for work and Antonio was awesome in explaing the details of what he thought he should do and the reason for putting in the mnatel in a certain way.  The service was quick and easy and I would defiently use them again if I needed any kind service, highly recommended
    - John R.
  • Bill and his team were exceptional to work with.  I had a constantly changing time frame and a lot of change orders that Bill was able to easily handle.  I never had to worry about timeliness or work getting done on time.  Bill and his brother Ed helped me through a lot of different hurdles during the project.  The price is inclusive of labor and most building materials.  Bill was a little high on price but in the end it was all worth it.  The quality of work (specifically the finish work) was amazing. We couldn't be happier with how everything turned out.  
    I ended up doing quite a bit of work myself (some demo, bathroom tile, and painting) and he was able to work around me very easily.  I would recommend Bill and his subcontractors for any job down the road.
    - Evan C.
  • Paul answered his phone on a Saturday morning and was at my house 45minutes later. He was courteous and prompt. I was concerned that I would need a new gas log but luckily, Paul was able to fix the problem without a drop of dust or dirt.
    - NANCY K.
  • The salesman came to my house, told me that my choice of fireplace location was poor & told me to put it somewhere else. The day of installation, the installer's friend who happened to build mantels was in the neighborhood with photos of his work. He suggested he be hired to build a mantel. Additionally, the chimney needed to be lined, but they forgot to bring the equipment. Another appointment was made, but on the day of the appointment they encountered a problem with staffing and asked to reschedule.
    - NANCY K.
  • Marcello and his crew were excellent. We have been struggling to trace a leak in a third story room which destroyed the ceiling. Despite replacing the rubber roof and a couple of suspect stink pipes, water was still coming in. We traced it to several possibilities: two skylights and three chimneys. Very few contractors were willing to take on these particular types of repairs. Marcello looked it over carefully and took on the job AND quoted a great price. He and his guys showed up on time, were very polite, clean and careful. The work was especially painstaking because they could only access the roof through the third story skylight. They had to carry everything up and down by hand. They were very accommodating. We asked if we could save the bricks from the old chimneys to use in our garden and they carefully saved almost all of them and stacked them neatly in the basement. One of the biggest issues was the vented bathroom skylight. Because it was going to take several weeks to have the new one refabricated, the hole in our roof would have to be carefully covered in the meantime. This was the one issue that scared away most of the other contractors we talked to. Everyone was afraid of possible water damage in the meantime. Marcello's crew capped the hole carefully and despite several torrential downpours in the intervening weeks, we had no problems. They just recently finished the job and it looks great. I highly recommend Marcello and his crew. He was very communicative, letting me know what to expect and when, calling when there was a delay, and responding promptly to phone calls or even text messages.
    - Marcos L.
  • Wonderful. We could not be more pleased.
    - Gina M.
  • Excellent work.  Punctual.  Honest - showed pictures pre, during and post.  Clean-up was outstanding.
    - Gregory D.
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Chimney And Fireplace Contractors in East Boston

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