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Cleaning reviews in Dedham

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  • The price was less than I'd expected. I probably would have scheduled a cleaning sooner if I'd known that. The chairs came out well, and the sofa was pretty good. I had hoped a professional cleaning would get out the discoloration that I couldn't clean. The cleaning definitely helped a lot, and made the sofa color look more even, but there are still some darker areas. I think the results would have been better if I'd called sooner.
    - Claudine B.
  • Great! Gisele was there when she said she'd be there (both for the price quote and on the day of the job). She was friendly, professional, and the house smelled CLEAN when she was done! This was a rental I had her clean and I'd hire her to do my own place in a heart beat! The only reason I gave her a B on quality is that the tenant said things weren't as clean as they'd been with a previous cleaner we used, but I didn't notice anything wrong when I closed the house up. It looked a million times better than it did when she started, and I was perfectly pleased with her work. I highly recommend her.
    - Fellowship C.
  • Maria, Neilson, and team have done a terrific job with our house. We bought our house in August 2017, found them on Angie's list shortly thereafter, and have been using them weekly since then. They are nice and easy-going while still being very professional and most importantly they do an excellent job cleaning our house. They did not have availability to come on our preferred day, but worked with us to come up with a solution that worked for us. We recently just adopted a new dog, who had to stay home for the first couple of weeks that we had her, and the team took this in stride, treating our dog(s) with kindness, but not letting the dogs interfere with their work. While the time they show up may change week to week, we have them come during the day when we are at work, so the time changing is not an inconvenience to us. Maria and Neilson have also reached out on multiple occassion to request feedback to ensure that we are happy with the service that we are getting, which makes me feel comfortable that should I see an area that may have been missed I could easily bring this up to them and have it remedied. We have been very pleased with the level of service that Maria and Neilson, and their team, provide and would recommend them to others that we know.
    - Kevin F.
  • Joe did a great job. After going through some construction work in my home, having two pets and some little ones in my life, my home is well utilized and loved. Even though it is well taken care of on a regular basis daily life was showing. My couches and rugs actually look as clean as they did when they were new!!!! Joe worked hard and it shows.
    - jamie b.
  • These guys did a fantastic job at cleaning my apartment. I called them on a short notice for a Sunday appointment. They arrived on time and were very professional yet cheerful all the time. The lady also gave me some helpful cleaning tips. The products they used were natural and left a pleasant floral fragrance. Overall, I am extremely pleased with their service and will definitely use their device again.
    - Niwedita D.
  • Daniel arrived on time, did a great job and was a pleasure to interact with! We weren't even sure what we needed. He measured, gave an accurate estimate and provided efficient and excellent service. Will definitely hire again!
    - Lindy K L.
  • My wife and I recently bought our first home. After some light work to the house, and after we performed the major post-home renovation cleaning, we needed someone to come in and give the house a good, personalized cleaning. Giselle and her team couldn't have been a better service to use! Giselle was extremely accommodating, as we had to reschedule a couple times! She was courteous, professional and did a great job at every item we tasked her with! I would highly recommend her for all cleaning service needs!
    - Andrea C.
  • Arranged to meet at the house at 10:00a on a Sunday. I was running a few minutes late so sent a text to let them know. Received a text back that it was OK as they were finishing another job and would be there by 11:00a. The other job was not what I was expecting, especially as I was not living at the house so would have to wait. At 11:40a or so, as I had not heard from them, I sent another text. A short while later they said they were on their way but offered no expected time of arrival, I contacted them again at 12:35p and learned that they had just arrived. They finally walked through the door at 12:40p, almost three hours late. I left them to complete the work. They finished around 5:20p and requested $410. A cursory check revealed spiders webs that had not been removed from the office window area. I gave them the benefit of missing something. However, over the next few days it became clear that their cleaning had been very inconsistent. A few areas, such as the bathrooms, were adequate, others were not. A closer inspection revealed haphazard cleaning and in some cases, none whatsoever. I have visually documented via photo and video many examples. I spent time re-cleaning the kitchen cabinets, closets, tops of windows & doors. Sills had been lightly wiped but not finished. The main problem - it was not apparent what had been cleaned and what hadn't. I communicated with the owner attaching several examples of the shortcomings of the cleaning. She asked if she could come back and "put more time in". I responded that had there just been a few spots I would have accepted, but there were just too many to feel confident in her and her team. I requested a refund of $180 but have neither received a check or a response. To sum up, I am very disappointed with the overall experience - communication, time-keeping, and cleaning ability. Perhaps the crew were tired and just wanted to leave? I did read some reviews which seemed fine, so I do not understand what went wrong. I have only attached one photo which shows a hair in the bath which was not there before they started.
    - Jonathan K.
  • Hector arrived early and he and Antonio worked so hard. They started with the gutters and tackled the window and pressure washing. They added a new elbow piece of the gutter because our wasn't working properly. Hector also mentioned about a few windows whose seals were broken so they may fog up. They did a spectacular job. The total price of all jobs was high, but I think it would have been anyways considering all the work performed. I would hire them again in a heartbeat.
    - Kathleen M.
  • Lance came out to clean my dryer vent on the same day that we spoke on the phone. He and his partner were friendly and professional. He gave me some info about my vent in general and how often mainatenave should take place.
    - Melissa L.
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Cleaners in Dedham

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